What information is included on my Rewards Store tax invoice?

Your invoice may include: Invoice number Product Purchase date Order summary - points redeemed and/or dollars paid Telstra Plus points redeemed (if applicable) Sales discounts (if applicable) Member pricing (if applicable).

Will I get an invoice for my Rewards Store purchase?

Find out whether you'll receive an invoice for your Rewards Store purchase and how to access your order and payment details.

Do I get an invoice for my Rewards Store order?

You will receive a tax invoice via email after you complete your purchase. You can also access previous invoices in My Telstra.

To access Rewards Store tax invoices in My Telstra:

Go to Help ?
Scroll to Stay up to date and select Your orders
Select Order history
Choose the order you want an invoice for.

Good to know

If you paid entirely with Telstra Plus points, you’ll receive a sales receipt that will show your points redeemed as part of the transaction.

Frequently asked questions

Your invoice may include:

Invoice number
Product
Purchase date
Order summary - points redeemed and/or dollars paid
Telstra Plus points redeemed (if applicable)
Sales discounts (if applicable)
Member pricing (if applicable).

First, check your spam or junk folder. If you still can't locate your invoice or order confirmation, submit an enquiry via the Concierge team enquiry form.

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Concierge support

Need any help with your Telstra Plus Rewards Store purchases in the My Telstra app? Send an enquiry to the Concierge team.

Concierge team enquiry form

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