Will you be collecting information about Rewards Store customers?
Learn how Telstra collects, uses and protects your personal information when you purchase in the Telstra Plus Rewards Store.
Take me to
What information do you collect and why?
We may collect information needed to process and fulfil Telstra Plus Rewards Store orders, provide customer support, and improve your experience with Telstra Plus.
We may also use your information to personalise content, offers and recommendations relevant to you.
How does Telstra protect customer information?
We use a combination of technical solutions, security controls and internal processes to help us protect your personal information from unauthorised access and disclosure. We're constantly updating our security measures.
Information collected by Telstra is managed in line with our Privacy Statement, which explains what information we collect, how we use it, and the choices available to you.
Frequently asked questions
For detailed information about how Telstra collects, uses, stores and protects personal information, read our Privacy Statement.
Rather get in touch? Let's get you connected
Sign in to the My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Concierge support
Need any help with your Telstra Plus Rewards Store purchases in the My Telstra app? Send an enquiry to the Concierge team.
Multilingual support
If you'd like to speak with us in your preferred language, we've got you covered.