Moving Premises

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• Late payment fee

• What’s a monthly rental fee or charge

• Request a refund

• Received a bill for an unfamiliar service

• Updating your account online

• Manage your account

• Payment options

• Manage how you view your bill

• How to unlock my phone with a PUK code

• How do I manage my account online?

• How do I transfer my service?

• Steps for moving or setting up a new office

  We can help make moving your telecommunications easy - and we can offer guidance to make sure you have the best mix of services for your new location.

  Telstra has a number of services that will help you keep connected both during and immediately after your move, so that you don't miss any calls or business opportunities.

  Find out more

  Please feel free to either email us or call us, whatever is convenient:

  If you want to email us, just complete the Email Us form.

  If you want to call us we can be contacted on on 13 2000 or contact your Telstra Business Account Representative.

• What services could help me after I've moved?

• View your account balance

• View my unbilled activity online

• Set up bill notifications

• Set up email bill

• Request a payment extension

• Download your bill online

• Understanding the ACT Government Utilities Tax Charge

• Track mobile broadband usage

• Understanding your Telstra bill

• Managing your data

• 24x7 App for Business

• How to manage your data online

• Veritas Enterprise Vault.cloud™ FAQ's

• How to access old bills

• What happens when you disconnect a service

• How do I transfer or cancel an account in the event of a death?

• Making a complaint