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  • Understanding the ACT Government Utilities Tax Charge

    In 2007 the ACT Government imposed a Utilities (Network Facilities) Tax on the infrastructure of utility companies, including Telstra. The tax is applied to water, electricity and telecommunications infrastructure on a per kilometre basis and is over-and-above the ordinary costs Telstra incurs to provide telecommunications services. The rate is calculated each year by the ACT Government, and applies to infrastructure in the ACT Government area, including Jervis Bay.

    We charge our customers an amount, called the ACT Government Utilities (Network Facilities) Tax Charge, to partially recover our cost resulting from this Tax. It is important to note that this charge is from Telstra and not the ACT Government.

    From 1 April 2018 this Charge will increase from $3.49 (including GST) per month to $3.66 (including GST) per month for our Residential customers. Our business customers are charged a one-off annual charge which is based on the number of eligible fixed line services that they have with Telstra.


    Tier

    Number of eligible SIOs
    Annual Charge to apply to Telstra Business customers from April 2018
    GST Inc
    1

    1-2 services

    $43.66

    2

    3-10 services

    $207.34

    3

    11-50 services

    $835.54

    4

    51-150 services

    $3,413.04

    5

    151-1500 services

    $12,451.37

    6

    1501 services & above

    $206,162.30


    The charge will appear on your bill as 'ACT Government Utilities Tax Charge'. 

    Why has the ACT Tax Charge applied by Telstra increased this year?

    This charge has increased because the per kilometre rate set by the ACT Government for utilities infrastructure has increased.

    Which kinds of services are affected?

    Our charge applies to our home and business fixed line services, excluding, HomeLine Part and a number of business fixed line services. You won't be charged if you only have NBN, Foxtel from Telstra, and/or Cable Broadband services.

    Can I avoid paying the charge?

    If you have an eligible Telstra fixed line phone service within the defined ACT boundaries or the Jervis Bay area listed below (by postcode), then you'll have to pay the charge.

    A
    2601 Acton
    2602 Ainslie
    2914 Amaroo
    2614 Aranda
    0200 Australian National University
    B
    2906 Banks
    2620 Beard
    2616 Belconnen
    2617 Belconnen
    2914 Bonner
    2905 Bonython
    2612 Braddon
    2617 Bruce
    2621 Bungendore
    C
    2905 Calwell
    2612 Campbell
    2600 Canberra
    2601 Canberra
    2609 Canberra Airport
    2610 Canberra Business Centre
    2610 Canberra MC
    2600 Capital Hill
    2913 Casey
    2604 Causeway
    2611 Chapman
    2615 Charnwood
    2606 Chifley
    2905 Chisholm
    2601 City Centre
    2608 Civic Square
    2906 Conder
    2614 Cook
    2611 Coombs
    2611 Coree
    2611 Crace
    2605 Curtin
    D
    2600 Deakin
    2600 Deakin West
    2602 Dickson
    2602 Downer
    2611 Duffy
    2615 Dunlop
    E
    2903 Erindale Centre
    2617 Evatt
    F
    2904 Fadden
    2607 Farrer
    2611 Fisher
    2615 Florey
    2615 Flynn
    2914 Forde
    2603 Forrest
    2615 Fraser
    2913 Frankiln
    2609 Fyshwick

    G
    2605 Garran
    2905 Gilmore
    2913 Ginninderra Village
    2617 Giralang
    2906 Gordon
    2904 Gowrie
    2900 Greenway
    2603 Griffith
    2912 Gungahlin
    H
    2602 Hackett
    2618 Hall
    2600 Harman
    2914 Harrison
    2614 Hawker
    2615 Higgins
    2540 HMAS Creswell
    2600 HMAS Harman
    2611 Holder
    2615 Holt
    2605 Hughes
    2620 Hume
    I
    2607 Isaacs
    2905 Isabella Plains
    J
    2914 Jacka
    2614 Jamison Centre
    2619 Jerrabomberra
    2540 Jervis Bay
    K
    2617 Kaleen
    2902 Kambah
    2902 Kambah Village
    2604 Kingston
    2913 Kinlyside
    2615 Kippax Centre
    2615 Kippax
    2620 Kowen
    L
    2615 Latham
    2617 Lawson
    2602 Lyneham
    2606 Lyons
    M
    2904 Macarthur
    2615 Macgregor
    2614 Macquarie
    2609 Majura
    2603 Manuka
    2607 Mawson
    2617 McKellar
    2615 Melba
    2911 Mitchell
    2904 Monash
    2914 Moncrieff

    N
    2604 Narrabundah
    2913 Ngunnawal
    2913 Nicholls
    O
    2620 Oaks Estate
    2602 O'Connor
    2606 O'Malley
    2903 Oxley
    P
    2620 Paddys River
    2614 Page
    2913 Palmerston
    2600 Parkes
    2607 Pearce
    2606 Phillip
    2609 Pialligo
    R
    2603 Red Hill
    2612 Reid
    2905 Richardson
    2611 Rivett
    2600 Russell
    S
    2614 Scullin
    2615 Spence
    2611 Stirling
    2611 Stromlo
    2609 Symonston
    T
    2913 Taylor
    2620 Tharwa
    2905 Theodore
    2607 Torrens
    2901 Tuggeranong Distribution Centre
    2612 Turner
    U
    2617 University of Canberra
    2611 Uriarra Village
    W
    2903 Wanniassa
    2611 Waramanga
    2602 Watson
    2614 Weetangera
    2611 Weston Creek
    2611 Weston
    2620 Williamsdale
    2606 Woden
    2540 Wreck Bay
    2611 Wright
    Y
    2600 Yarralumla

    Do other utility and telecommunication providers pay this tax?

    Yes. The tax applies to the amount of physical infrastructure (in kilometres) installed by utility providers servicing ACT households and businesses. Each provider independently decides whether to recover the cost of the tax from customers.

    To find out more about the ACT Government Utilities (Network Facilities) Tax imposed on utility suppliers such as Telstra, contact the ACT Government Revenue Office on 02 6207 0028 or check their website.

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