Month to Month Pricing - Microsoft 365 Apps for enterprise Microsoft 365 Apps for enterprise
Monthly Charge

Minimum Monthly Charge

Business Demand Data
Monthly Data Allowance
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Minimum Cost
12 month term
24 month term
36 month term
Casual month to month
Maximum Early Termination Charges (ETC)
Maximum Early Termination Charges (ETC)
12 month term
24 month term
36 month term
Casual month to month
Devices
Allowances
Pricing per user/per month (inc GST)

$19.14

Pricing per user/per month (inc GST)

Microsoft 365 Apps for enterprise
$19.14

Information about the service

Your plan is for the Microsoft 365 Apps for enterprise which is available to purchase through the Telstra Apps Marketplace

Availability

Microsoft 365 Apps for enterprise is available to business customers with a valid ABN/ACN/ARBN.  It can be purchased from the Telstra Apps Marketplace, a web-based portal. 

Telstra Apps Marketplace

The Telstra Apps Marketplace is a web-based marketplace that enables you to purchase and manage various software applications that we make available from time to time. You need an internet connection to access the Telstra Apps Marketplace. To start using the Telstra Apps Marketplace, visit marketplace.telstra.com and create an account. You may need to meet minimum system requirements to use certain applications available on the marketplace, which will be set out on marketplace.telstra.com and Our Customer Terms. You’re responsible for ensuring that you meet these requirements.

What's Included?

Each licence provides access to the latest versions of the following Microsoft applications:

  • Microsoft Access™;
  • Microsoft Excel®; 
  • Microsoft InfoPath®; 
  • Microsoft OneNote®; 
  • Microsoft Outlook®; 
  • Microsoft PowerPoint®; 
  • Microsoft Publisher; 
  • Microsoft Skype™ for Business (Formerly Microsoft Lync™) (available as a separate download); and 
  • Microsoft Word. 

You need a licence for each user of the application (User SL).

Minimum Term

Casual. There is no fixed or minimum term but you need to give us 30 days' notice to cancel Microsoft 365 Apps for enterprise.

Information about the pricing

Minimum Monthly Charge

$19.14 per user. (inc GST)

Early Termination Charge

There’s no Early Termination Charge

Other information

Manage your service online

You can manage your Telstra Apps Marketplace applications online at marketplace.telstra.com

Billing

The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro-rata charges for part of the month if you started or changed your plan partway through a billing period – refer to the ‘Important information about your first bill’ section below for more information.

Important Information about your first bill

When you first start a plan or change your plan partway through a billing period, your first bill will include your minimum monthly charge in advance. It will also include a proportion of your minimum monthly charge based on the number of days left in the billing period.

To opt into receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or set up a direct debit.

For more information on other bill payment options, go to telstra.com/billpay

We're here to help

You’ll find more information at telstra.com/business. If you have questions about your bill, technical support service or connection, please call us on 13 2000 or 1800 808 981 (TTY).

Complaints or Disputes

If you need to make a complaint you can:

• call 13 2000 and say “complaint”

• call your Client Executive if you have one

• visit telstra.com/business/complaints

Further Investigation

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us

Further Investigation

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us

Summary

This is a summary only – the full legal terms for this plan are contained in your agreement with Telstra, including Our Customer Terms which is available at telstra.com/customer-terms

® are registered trade marks and ™ are trade marks of Telstra Corporation Limited, ABN 33 051 775 556.

MOSB2599-Thu Jan 16 00:00:00 AEDT 2020

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