Check Point Harmony Mobile Endpoint Email & Collaboration
Monthly Charge

$6.00/mth/licence $6.00/mth/licence $8.00/mth/licence
Monthly Charge

Casual month to month

Monthly Data Allowance
Business Demand Data
Cost per Megabyte (MB)
Speed
Speed

Included on nbn technology types only

Minimum Term
Calls + SMS + MMS

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Calls

To standard Australian numbers

Calls

To international numbers

Entertainment
Telstra Wi-Fi Modem
Telstra Business Smart Modem

24 month term only

What's Included
The service includes the following in relation to compatible to mobile devices:
  • Device setting scanning
  • Applicaton scanning
  • Wifi network scanning
  • Cellular network scanning
  • On-device network protection
  • Content filtering
  • Domain black/whitelisting
The service includes the following in relation to compatible devices: 
  • On-device network protection
  • Content filtering
  • Domain black/whitelisting
The service includes the following in relation to compatible SaaS applications: 
  • Email scanning
  • File sharing security
  • Collaboration application protection
What's Not Included
Your service does not include the following:
  • Any device and device configuration or maintenance
  • Any license for any other software, SaaS or other application in connection with which you use your Check Point Harmony service
  • Anything else not explicitly described as being part of the service
  • Installation or configuration of the Checkpoint Harmony service (unless you purchase optional Professional Installation Services)
Minimum Cost

Includes set up costs

Casual month to month Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) Min cost $158 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost)
24 month term
Casual month to month Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) Min cost $158 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost)
Maximum Early Termination Charges (ETC)
Maximum Early Termination Charges (ETC)

12 month term

Maximum Early Termination Charges (ETC)

24 month term

Maximum Early Termination Charges (ETC)

Casual month to month

Devices
Allowances
Admin Set Up Charges (once-off)

$150 (only for new Check Point Harmony customers)
Minimum term

1 month

The Admin Set Up changes can be paid upfront, or over a 12 to 24 months with a Repayment Plan. If you take up a 12 month or 24 month Repayment Plan and leave within the term of that repayment plan (including if your Check Point Harmony service is terminated), you will need to pay out the Admin Set Up cost based on remaining months owing (monthly charge x number of months remaining).

Monthly Charge

Mobile Endpoint Email & Collaboration
$6.00/mth/licence $6.00/mth/licence $8.00/mth/licence
What's Included?
Mobile Endpoint Email & Collaboration
The service includes the following in relation to compatible to mobile devices:
  • Device setting scanning
  • Applicaton scanning
  • Wifi network scanning
  • Cellular network scanning
  • On-device network protection
  • Content filtering
  • Domain black/whitelisting
The service includes the following in relation to compatible devices: 
  • On-device network protection
  • Content filtering
  • Domain black/whitelisting
The service includes the following in relation to compatible SaaS applications: 
  • Email scanning
  • File sharing security
  • Collaboration application protection
What's Not Included
Your service does not include the following:
  • Any device and device configuration or maintenance
  • Any license for any other software, SaaS or other application in connection with which you use your Check Point Harmony service
  • Anything else not explicitly described as being part of the service
  • Installation or configuration of the Checkpoint Harmony service (unless you purchase optional Professional Installation Services)
Minimum Cost

Includes set up costs

Mobile Endpoint Email & Collaboration
Casual month to month
Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) Min cost $158 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost)
Admin Set Up Charges (once-off)

$150 (only for new Check Point Harmony customers)
Minimum term

1 month

The Admin Set Up changes can be paid upfront, or over a 12 to 24 months with a Repayment Plan. If you take up a 12 month or 24 month Repayment Plan and leave within the term of that repayment plan (including if your Check Point Harmony service is terminated), you will need to pay out the Admin Set Up cost based on remaining months owing (monthly charge x number of months remaining).

Check Point Harmony Professional Installation (optional service) Mobile Device Set Up Endpoint Device Set Up Email & Collaboration Application Set Up Email & Collaboration Application Set Up (optional service)
Monthly Charge

12 month term

Monthly Charge

Monthly Charge

12 month term or casual month to month

Standard Pack Cost
$75 per compatible device $75 per compatible device $75 per compatible SaaS application $75 per compatible SaaS application
Standard Pack Cost with Netflix
Minimum Term
Entertainment Pack
What's Included
The service includes the following for compatible devices:
  • Installation of one Checkpoint Harmony Mobile licence to one compatible device
  • Set up of the mobile protection policies

The service includes the following for compatible devices:

  • Installation of one Checkpoint Harmony Endpoint licence to one compatible device

The service includes the following for compatible SaaS application:

  • Implementation of one Checkpoint Harmony Email & Collaboration licence to one compatible SaaS application
  • Set up of the compatible SaaS application security policies

The service includes the following for compatible SaaS application:

  • Implementation of one Checkpoint Harmony Email & Collaboration licence to one compatible SaaS application
  • Set up of the compatible SaaS application security policies
What's Not Included

The Service does not include:

  • The Check Point Harmony licences (you must purchase these separately from us)
  • Equipment installation or connectivity
  • Ongoing monitoring or management of your Check Point Harmony service
  • Anything else not explicitly described as being part of the service
Minimum Cost Standard Pack with Netflix

Includes set up costs (with Self Install Kit option)

Casual month by month
Maximum Early Termination Charges (ETC)
Maximum Early Termination Charges (ETC)

12 month term

Maximum Early Termination Charges (ETC)

24 month term

Maximum Early Termination Charges (ETC)

Casual month to month

Devices
Allowances

The Professional Installation charges can be paid upfront, or over 12 or 24 months with a Repayment Plan. If you take up a 12 month or 24 month Repayment Plan and leave within the term of that repayment plan (including if your Check Point Harmony service is terminated), you will need to pay out the Professional Installation cost based on remaining months owing (monthly charge x number of months remaining).

Standard Pack Cost
Mobile Device Set Up Endpoint Device Set Up Email & Collaboration Application Set Up Email & Collaboration Application Set Up (optional service)
$75 per compatible device $75 per compatible device $75 per compatible SaaS application $75 per compatible SaaS application
What's Included?
Mobile Device Set Up Endpoint Device Set Up Email & Collaboration Application Set Up Email & Collaboration Application Set Up (optional service)
The service includes the following for compatible devices:
  • Installation of one Checkpoint Harmony Mobile licence to one compatible device
  • Set up of the mobile protection policies

The service includes the following for compatible devices:

  • Installation of one Checkpoint Harmony Endpoint licence to one compatible device

The service includes the following for compatible SaaS application:

  • Implementation of one Checkpoint Harmony Email & Collaboration licence to one compatible SaaS application
  • Set up of the compatible SaaS application security policies

The service includes the following for compatible SaaS application:

  • Implementation of one Checkpoint Harmony Email & Collaboration licence to one compatible SaaS application
  • Set up of the compatible SaaS application security policies
What's Not Included

The Service does not include:

  • The Check Point Harmony licences (you must purchase these separately from us)
  • Equipment installation or connectivity
  • Ongoing monitoring or management of your Check Point Harmony service
  • Anything else not explicitly described as being part of the service

The Professional Installation charges can be paid upfront, or over 12 or 24 months with a Repayment Plan. If you take up a 12 month or 24 month Repayment Plan and leave within the term of that repayment plan (including if your Check Point Harmony service is terminated), you will need to pay out the Professional Installation cost based on remaining months owing (monthly charge x number of months remaining).

Information about the service

Information about the service

Your plan is for one of the followng Check Point Harmony products which are available through the Telstra Apps Marketplace. 

  • Check Point Harmony Mobile - You need to take up a Check Point Harmony licence for each compatible device requiring mobile protection
  • Check Point Harmony Endpoint - You need to take up a Check Point Harmony licence for each compatible device requiring endpoint protection
  • Check Point Harmony Email & Collaboration - You need to take up a Check Point Harmony licence for each user requiring email and collaboration protection in relation to the relevant compatible SaaS application

Professional Installation Services

Your plan can also include optional Professional Installation services for Check Point Harmony Mobile, Check Point Harmony Endpoint or Check Point Harmony Email & Collaboration.  The Professional Installation will be delivered remotely during our standard business hours of 9 am – 5 pm on weekdays (except public holidays in the state or territory in which you are located).  Remote installation requires matching time commitments from your elected administrator or device user for orientation, remote hand assistance or training
  • Compatible mobile device set up is per device, remote installation of Telstra Check Point Harmony Mobile software on nominated and compatible mobile devices. 
  • Compatible Endpoint device set up is per device, remote installation of Telstra Check Point Harmony Endpoint software on nominated and compatible endpoint devices.
  • Email & Collaboration application set up is per SaaS Platform, remote implementation of Telstra Check Point Harmony Email & Collaboration service on nominated and compatible SaaS platform(s.) 

Call out fees are applicable if an on-site installation service is requested. Work outside the standard Service package inclusions will attract additional fees, as separately agreed with you. For further details on call out fees, speak to your Telstra Business Technology Centre representative.

Telstra Apps Marketplace

The Telstra Apps Marketplace is a web-based marketplace where you can purchase and manage various software applications that we make available from time to time. To start using the Telstra Apps Marketplace, create an account. You may need to meet minimum system requirements to use certain applications available on the marketplace, which are set out on the website and in Our Customer Terms. You’re responsible for ensuring that you meet these requirements.

Manage your service online

You can manage your Telstra Apps Marketplace applications online at marketplace.telstra.com

Billing

The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro-rata charges for part of the month if you started or changed your plan partway through a billing period – refer to the ‘Important information about your first bill’ section below for more information.

Bill Payment Charges

  • Direct Debit is our preferred payment method, you can set it up anytime at telstra.com/directdebit
  • Electronic payments – Free
  • Payments made in person or by cheque – Extra $2.50 (some exemptions apply)
  • Paperless bills are free. A paper bill can be issued for $2.20 per copy sent (some exemptions apply)

Important Information about your first bill

When you first start a plan or change your plan partway through a billing period, your first bill will include your minimum monthly charge in advance. It will also include a proportion of your minimum monthly charge based on the number of days left in the billing period.

To opt into receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or set up a direct debit.

For more information on other bill payment options, go to telstra.com/billpay

We're here to help

You’ll find more information at telstra.com/business. If you have questions about your bill, technical support service or connection, please call us on 13 2000 and say "Telstra Apps Marketplace" or 1800 808 981 (TTY).

Complaints

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.  

Notification of Telstra's Corporate Restructure

As you may already be aware, as part of a corporate restructure, your account and services will be transferred internally within the Telstra Group from Telstra Corporation Limited to Telstra Limited.  This won’t impact your account or services or how you contact us, and there’s nothing you need to do.  This change will take place on 1 January 2023. For updates on the restructure and more information or to contact us about this change, visit telstra.com/telstralegalrestructure. This message is from Telstra Corporation Limited and Telstra Limited.

Summary

This is a summary only – the full legal terms for this plan are contained in your agreement with Telstra, including Our Customer Terms which is available at telstra.com/customer-terms