Check Point Harmony

Check Point Harmony Exit

Check Point Harmony is not available for purchase by new customers. Existing customers may continue to make changes to their plans till 30 August 2025. This product will be exited on 30 September 2025.

Check Point Harmony		Mobile	Endpoint	Email & Collaboration
Monthly Charges		$6.00/mth/licence	$6.00/mth/licence	$8.00/mth/licence
Monthly Charge Casual month to month
Monthly Data Allowance
Business Demand Data
Cost per Megabyte (MB)
Speed
Speed Included on nbn technology types only
Minimum Term
Maximum Term
Calls + SMS + MMS To standard Australian numbers
Calls + SMS + MMS To international numbers
Roaming Calls + SMS + MMS For use while overseas
Calls To standard Australian numbers



Calls To international numbers
Entertainment
Telstra Wi-Fi Modem
Telstra Business Smart Modem 24 month term only
What's Included		The service includes the following in relation to compatible to mobile devices: Device setting scanning Applicaton scanning Wifi network scanning Cellular network scanning On-device network protection Content filtering Domain black/whitelisting	The service includes the following in relation to compatible devices: On-device network protection Content filtering Domain black/whitelisting	The service includes the following in relation to compatible SaaS applications: Email scanning File sharing security Collaboration application protection
What's Not Included		Your service does not include the following: Any device and device configuration or maintenance Any license for any other software, SaaS or other application in connection with which you use your Check Point Harmony service Anything else not explicitly described as being part of the service Installation or configuration of the Checkpoint Harmony service (unless you purchase optional Professional Installation Services)
Minimum Cost Includes set up costs	Casual month to month	Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost)	Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost)	Min cost $158 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost)
24 month term
Casual month to month	Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost)	Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost)	Min cost $158 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost)
Maximum Cost Includes set up costs
24 month term
Casual month to month
Maximum Early Termination Charges (ETC)
Maximum Early Termination Charges (ETC) 12 month term
Maximum Early Termination Charges (ETC) 24 month term
Maximum Early Termination Charges (ETC) Casual month to month
Devices
Allowances
Admin Set Up Charges (once-off)		$150 (only for new Check Point Harmony customers)
Minimum term		1 month
The Admin Set Up changes can be paid upfront, or over a 12 to 24 months with a Repayment Plan. If you take up a 12 month or 24 month Repayment Plan and leave within the term of that repayment plan (including if your Check Point Harmony service is terminated), you will need to pay out the Admin Set Up cost based on remaining months owing (monthly charge x number of months remaining).

Mobile	Endpoint	Email & Collaboration
Monthly Charges
$6.00/mth/licence	$6.00/mth/licence	$8.00/mth/licence

Mobile	Endpoint	Email & Collaboration
What's Included?
The service includes the following in relation to compatible to mobile devices: Device setting scanning Applicaton scanning Wifi network scanning Cellular network scanning On-device network protection Content filtering Domain black/whitelisting	The service includes the following in relation to compatible devices: On-device network protection Content filtering Domain black/whitelisting	The service includes the following in relation to compatible SaaS applications: Email scanning File sharing security Collaboration application protection

What's Not Included
Your service does not include the following: Any device and device configuration or maintenance Any license for any other software, SaaS or other application in connection with which you use your Check Point Harmony service Anything else not explicitly described as being part of the service Installation or configuration of the Checkpoint Harmony service (unless you purchase optional Professional Installation Services)

Mobile	Endpoint	Email & Collaboration
Minimum Cost Includes set up costs
Casual month to month
Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost)	Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost)	Min cost $158 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost)

Admin Set Up Charges (once-off)
$150 (only for new Check Point Harmony customers)

Minimum term
1 month

The Admin Set Up changes can be paid upfront, or over a 12 to 24 months with a Repayment Plan. If you take up a 12 month or 24 month Repayment Plan and leave within the term of that repayment plan (including if your Check Point Harmony service is terminated), you will need to pay out the Admin Set Up cost based on remaining months owing (monthly charge x number of months remaining).

Check Point Harmony Professional Installation (optional service)		Mobile Device Set Up	Endpoint Device Set Up	Email & Collaboration Application Set Up
Monthly Charge 12 month term
Monthly Charges
Monthly Charge 12 month term or casual month to month
Standard Pack Cost		$75 per compatible device	$75 per compatible device	$75 per compatible SaaS application
Standard Pack Cost with Netflix
Minimum Term
Maximum Term
Entertainment Pack
What's Included		The service includes the following for compatible devices: Installation of one Checkpoint Harmony Mobile licence to one compatible device Set up of the mobile protection policies	The service includes the following for compatible devices: Installation of one Checkpoint Harmony Endpoint licence to one compatible device	The service includes the following for compatible SaaS application: Implementation of one Checkpoint Harmony Email & Collaboration licence to one compatible SaaS application Set up of the compatible SaaS application security policies
What's Not Included		The Service does not include: The Check Point Harmony licences (you must purchase these separately from us) Equipment installation or connectivity Ongoing monitoring or management of your Check Point Harmony service Anything else not explicitly described as being part of the service
Minimum Cost Standard Pack with Netflix Includes set up costs (with Self Install Kit option)	Casual month by month
Maximum Cost Standard Pack with Netflix Includes set up costs (with Self Install Kit option)	Casual month by month
Maximum Early Termination Charges (ETC)
Maximum Early Termination Charges (ETC) 12 month term
Maximum Early Termination Charges (ETC) 24 month term
Maximum Early Termination Charges (ETC) Casual month to month
Devices
Allowances


The Professional Installation charges can be paid upfront, or over 12 or 24 months with a Repayment Plan. If you take up a 12 month or 24 month Repayment Plan and leave within the term of that repayment plan (including if your Check Point Harmony service is terminated), you will need to pay out the Professional Installation cost based on remaining months owing (monthly charge x number of months remaining).

Mobile Device Set Up	Endpoint Device Set Up	Email & Collaboration Application Set Up
Standard Pack Cost
$75 per compatible device	$75 per compatible device	$75 per compatible SaaS application

What's Included?

Mobile Device Set Up

Endpoint Device Set Up

Email & Collaboration Application Set Up

The service includes the following for compatible devices:

Installation of one Checkpoint Harmony Mobile licence to one compatible device
Set up of the mobile protection policies

The service includes the following for compatible devices:

Installation of one Checkpoint Harmony Endpoint licence to one compatible device

The service includes the following for compatible SaaS application:

Implementation of one Checkpoint Harmony Email & Collaboration licence to one compatible SaaS application
Set up of the compatible SaaS application security policies

What's Not Included

The Service does not include:

The Check Point Harmony licences (you must purchase these separately from us)
Equipment installation or connectivity
Ongoing monitoring or management of your Check Point Harmony service
Anything else not explicitly described as being part of the service

The Professional Installation charges can be paid upfront, or over 12 or 24 months with a Repayment Plan. If you take up a 12 month or 24 month Repayment Plan and leave within the term of that repayment plan (including if your Check Point Harmony service is terminated), you will need to pay out the Professional Installation cost based on remaining months owing (monthly charge x number of months remaining).

Information about the service

Your plan is for one of the followng Check Point Harmony products which are available through the Telstra Apps Marketplace.

Check Point Harmony Mobile - You need to take up a Check Point Harmony licence for each compatible device requiring mobile protection
Check Point Harmony Endpoint - You need to take up a Check Point Harmony licence for each compatible device requiring endpoint protection
Check Point Harmony Email & Collaboration - You need to take up a Check Point Harmony licence for each user requiring email and collaboration protection in relation to the relevant compatible SaaS application

Professional Installation Services

Your plan can also include optional Professional Installation services for Check Point Harmony Mobile, Check Point Harmony Endpoint or Check Point Harmony Email & Collaboration. The Professional Installation will be delivered remotely during our standard business hours of 9 am – 5 pm on weekdays (except public holidays in the state or territory in which you are located). Remote installation requires matching time commitments from your elected administrator or device user for orientation, remote hand assistance or training

Compatible mobile device set up is per device, remote installation of Telstra Check Point Harmony Mobile software on nominated and compatible mobile devices.
Compatible Endpoint device set up is per device, remote installation of Telstra Check Point Harmony Endpoint software on nominated and compatible endpoint devices.
Email & Collaboration application set up is per SaaS Platform, remote implementation of Telstra Check Point Harmony Email & Collaboration service on nominated and compatible SaaS platform(s.)

Call out fees are applicable if an on-site installation service is requested. Work outside the standard Service package inclusions will attract additional fees, as separately agreed with you. For further details on call out fees, speak to your Telstra Business Technology Centre representative.

Telstra Apps Marketplace

The Telstra Apps Marketplace is a web-based marketplace where you can purchase and manage various software applications that we make available from time to time. To start using the Telstra Apps Marketplace, create an account. You may need to meet minimum system requirements to use certain applications available on the marketplace, which are set out on the website and in Our Customer Terms. You’re responsible for ensuring that you meet these requirements.

Manage your service online

You can manage your Telstra Apps Marketplace applications online at marketplace.telstra.com

Billing

The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro-rata charges for part of the month if you started or changed your plan partway through a billing period – refer to the ‘Important information about your first bill’ section below for more information.

Bill payment charges

Fees and charges may apply for bill delivery and payment of your invoice, depending on the method.

We do have fee free options available - more information is available at:

Personal: telstra.com/payment-fees

Business: telstra.com/fees-on-payment-methods

Important Information about your first bill

When you first start a plan or change your plan partway through a billing period, your first bill will include your minimum monthly charge in advance. It will also include a proportion of your minimum monthly charge based on the number of days left in the billing period.

To opt into receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or set up a direct debit.

For more information on other bill payment options, go to Our Bill Payments.

Complaints

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.

Notification of Telstra's Corporate Restructure

As you may already be aware, as part of a corporate restructure, your account and services will be transferred internally within the Telstra Group from Telstra Corporation Limited to Telstra Limited. This won’t impact your account or services or how you contact us, and there’s nothing you need to do. This change will take place on 1 January 2023. For updates on the restructure and more information or to contact us about this change, visit telstra.com/telstralegalrestructure. This message is from Telstra Corporation Limited and Telstra Limited.

Summary

This is a summary only – the full legal terms for this plan are contained in your agreement with Telstra, including Our Customer Terms which is available at telstra.com/customer-terms

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Check Point Harmony