| Check Point Harmony | Mobile | Endpoint | Email & Collaboration | |||
|---|---|---|---|---|---|---|
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Monthly Charge
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$6.00/mth/licence | $6.00/mth/licence | $8.00/mth/licence | |||
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Monthly Charge
Casual month to month |
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Monthly Data Allowance
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Business Demand Data
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Cost per Megabyte (MB)
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Speed
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Speed
Included on nbn technology types only |
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Minimum Term
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Calls + SMS + MMS
To standard Australian numbers |
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Calls + SMS + MMS
To international numbers |
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Roaming Calls + SMS + MMS
For use while overseas |
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Calls
To standard Australian numbers |
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Calls
To international numbers |
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Entertainment
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Telstra Wi-Fi Modem
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Telstra Business Smart Modem
24 month term only |
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What's Included
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The service includes the following in relation to compatible to mobile devices:
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The service includes the following in relation to compatible devices:
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The service includes the following in relation to compatible SaaS applications:
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What's Not Included
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Your service does not include the following:
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Minimum Cost
Includes set up costs |
Casual month to month | Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) | Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) | Min cost $158 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) | ||
| 24 month term | ||||||
| Casual month to month | Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) | Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) | Min cost $158 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) | |||
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Maximum Early Termination Charges (ETC)
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Maximum Early Termination Charges (ETC)
12 month term |
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Maximum Early Termination Charges (ETC)
24 month term |
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Maximum Early Termination Charges (ETC)
Casual month to month |
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Devices
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Allowances
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Admin Set Up Charges (once-off)
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$150 (only for new Check Point Harmony customers) | |||||
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Minimum term
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1 month | |||||
The Admin Set Up changes can be paid upfront, or over a 12 to 24 months with a Repayment Plan. If you take up a 12 month or 24 month Repayment Plan and leave within the term of that repayment plan (including if your Check Point Harmony service is terminated), you will need to pay out the Admin Set Up cost based on remaining months owing (monthly charge x number of months remaining). |
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Monthly Charge
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| Mobile | Endpoint | Email & Collaboration |
|---|---|---|
| $6.00/mth/licence | $6.00/mth/licence | $8.00/mth/licence |
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What's Included?
|
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| Mobile | Endpoint | Email & Collaboration | ||
|---|---|---|---|---|
The service includes the following in relation to compatible to mobile devices:
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The service includes the following in relation to compatible devices:
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The service includes the following in relation to compatible SaaS applications:
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What's Not Included
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Your service does not include the following:
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Minimum Cost
Includes set up costs |
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| Mobile | Endpoint | Email & Collaboration | ||
|---|---|---|---|---|
|
Casual month to month
|
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| Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) | Min cost $156 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) | Min cost $158 for new customers who cancel after 1 month (incl. $150 Admin Set Up cost) | ||
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Admin Set Up Charges (once-off)
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| $150 (only for new Check Point Harmony customers) |
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Minimum term
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| 1 month |
The Admin Set Up changes can be paid upfront, or over a 12 to 24 months with a Repayment Plan. If you take up a 12 month or 24 month Repayment Plan and leave within the term of that repayment plan (including if your Check Point Harmony service is terminated), you will need to pay out the Admin Set Up cost based on remaining months owing (monthly charge x number of months remaining). |
| Check Point Harmony Professional Installation (optional service) | Mobile Device Set Up | Endpoint Device Set Up | Email & Collaboration Application Set Up | ||||||
|---|---|---|---|---|---|---|---|---|---|
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Monthly Charge
12 month term |
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Monthly Charge
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Monthly Charge
12 month term or casual month to month |
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Standard Pack Cost
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$75 per compatible device | $75 per compatible device | $75 per compatible SaaS application | $75 per compatible SaaS application | |||||
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Standard Pack Cost with Netflix
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Minimum Term
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Entertainment Pack
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What's Included
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The service includes the following for compatible devices:
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The service includes the following for compatible devices:
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The service includes the following for compatible SaaS application:
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The service includes the following for compatible SaaS application:
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What's Not Included
|
The Service does not include:
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Minimum Cost Standard Pack with Netflix
Includes set up costs (with Self Install Kit option) |
Casual month by month | ||||||||
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Maximum Early Termination Charges (ETC)
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Maximum Early Termination Charges (ETC)
12 month term |
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Maximum Early Termination Charges (ETC)
24 month term |
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Maximum Early Termination Charges (ETC)
Casual month to month |
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Devices
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Allowances
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The Professional Installation charges can be paid upfront, or over 12 or 24 months with a Repayment Plan. If you take up a 12 month or 24 month Repayment Plan and leave within the term of that repayment plan (including if your Check Point Harmony service is terminated), you will need to pay out the Professional Installation cost based on remaining months owing (monthly charge x number of months remaining). |
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Standard Pack Cost
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| Mobile Device Set Up | Endpoint Device Set Up | Email & Collaboration Application Set Up | |||||
|---|---|---|---|---|---|---|---|
| $75 per compatible device | $75 per compatible device | $75 per compatible SaaS application | $75 per compatible SaaS application | ||||
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What's Included?
|
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| Mobile Device Set Up | Endpoint Device Set Up | Email & Collaboration Application Set Up | |||||
|---|---|---|---|---|---|---|---|
The service includes the following for compatible devices:
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The service includes the following for compatible devices:
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The service includes the following for compatible SaaS application:
|
The service includes the following for compatible SaaS application:
|
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What's Not Included
|
||
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The Service does not include:
|
The Professional Installation charges can be paid upfront, or over 12 or 24 months with a Repayment Plan. If you take up a 12 month or 24 month Repayment Plan and leave within the term of that repayment plan (including if your Check Point Harmony service is terminated), you will need to pay out the Professional Installation cost based on remaining months owing (monthly charge x number of months remaining). |
Information about the service
- Information about the service
-
Your plan is for one of the followng Check Point Harmony products which are available through the Telstra Apps Marketplace.
- Check Point Harmony Mobile - You need to take up a Check Point Harmony licence for each compatible device requiring mobile protection
- Check Point Harmony Endpoint - You need to take up a Check Point Harmony licence for each compatible device requiring endpoint protection
- Check Point Harmony Email & Collaboration - You need to take up a Check Point Harmony licence for each user requiring email and collaboration protection in relation to the relevant compatible SaaS application
- Professional Installation Services
-
Your plan can also include optional Professional Installation services for Check Point Harmony Mobile, Check Point Harmony Endpoint or Check Point Harmony Email & Collaboration. The Professional Installation will be delivered remotely during our standard business hours of 9 am – 5 pm on weekdays (except public holidays in the state or territory in which you are located). Remote installation requires matching time commitments from your elected administrator or device user for orientation, remote hand assistance or training
- Compatible mobile device set up is per device, remote installation of Telstra Check Point Harmony Mobile software on nominated and compatible mobile devices.
- Compatible Endpoint device set up is per device, remote installation of Telstra Check Point Harmony Endpoint software on nominated and compatible endpoint devices.
- Email & Collaboration application set up is per SaaS Platform, remote implementation of Telstra Check Point Harmony Email & Collaboration service on nominated and compatible SaaS platform(s.)
Call out fees are applicable if an on-site installation service is requested. Work outside the standard Service package inclusions will attract additional fees, as separately agreed with you. For further details on call out fees, speak to your Telstra Business Technology Centre representative.
- Compatible mobile device set up is per device, remote installation of Telstra Check Point Harmony Mobile software on nominated and compatible mobile devices.
- Telstra Apps Marketplace
-
The Telstra Apps Marketplace is a web-based marketplace where you can purchase and manage various software applications that we make available from time to time. To start using the Telstra Apps Marketplace, create an account. You may need to meet minimum system requirements to use certain applications available on the marketplace, which are set out on the website and in Our Customer Terms. You’re responsible for ensuring that you meet these requirements.
- Manage your service online
-
You can manage your Telstra Apps Marketplace applications online at marketplace.telstra.com
- Billing
-
The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro-rata charges for part of the month if you started or changed your plan partway through a billing period – refer to the ‘Important information about your first bill’ section below for more information.
- Bill payment charges
-
Fees and charges may apply for bill delivery and payment of your invoice, depending on the method.
We do have fee free options available - more information is available at:
Personal: telstra.com/payment-fees
Business: telstra.com/fees-on-payment-methods
- Important Information about your first bill
-
When you first start a plan or change your plan partway through a billing period, your first bill will include your minimum monthly charge in advance. It will also include a proportion of your minimum monthly charge based on the number of days left in the billing period.
To opt into receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or set up a direct debit.
For more information on other bill payment options, go to Our Bill Payments.
- We're here to help
-
You’ll find more information at telstra.com/business. If you have questions about your bill, technical support service or connection, please call us on 13 2000 and say "Telstra Apps Marketplace" or 1800 808 981 (TTY).
- Complaints
-
If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.
- Notification of Telstra's Corporate Restructure
-
As you may already be aware, as part of a corporate restructure, your account and services will be transferred internally within the Telstra Group from Telstra Corporation Limited to Telstra Limited. This won’t impact your account or services or how you contact us, and there’s nothing you need to do. This change will take place on 1 January 2023. For updates on the restructure and more information or to contact us about this change, visit telstra.com/telstralegalrestructure. This message is from Telstra Corporation Limited and Telstra Limited.
- Summary
-
This is a summary only – the full legal terms for this plan are contained in your agreement with Telstra, including Our Customer Terms which is available at telstra.com/customer-terms