How to use Telstra Pre-Paid for international calls
A Telstra Pre-Paid plan gives you lots of great benefits like unlimited calls and texts to standard Australian numbers, a choice of data amounts and data rollover. But did you know you can also use your Telstra Pre-Paid Mobile plan to call and text overseas from Australia?
March 2021 | 5 minutes read
Keep loved ones close
Enjoy standard international calls to 88 destinations (when you activate on Telstra Pre-Paid Mobile plan), with included talk time from 60 to 6,000 minutes.
Got friends and family overseas?
Telstra Pre-Paid Mobile plan gives you capped standard international call minutes to 88 destinations.
Plus you get 100 texts to any country. Yes, that’s any country, even those that aren’t included in the international calls allowance.
So there’s no need to buy separate pre-paid international SIM cards. You can just use your Telstra Pre-Paid Mobile plan to keep in touch with friends and family overseas.
Get started with Telstra Pre-Paid international calls
It's easy to get up and running with a Pre-Paid SIM from Telstra.
No surprise bills with Telstra international calls pre-paid
Staying in touch with family and friends in other countries is so important. It’s always such a pleasure to hear their voices and catch up on their latest news and gossip.
But nothing takes the joy away faster than a big phone bill that you weren’t expecting. That’s where a Telstra Pre-Paid plan can help you manage your costs.
You pay in advance and you know exactly how many minutes you have for international calls. So you’re always in control of your spending and you can top up when you need to.
Which means you can relax and chat away knowing you won’t get a bill with a nasty surprise.
Pre-Paid Mobile plan or Pre-Paid Casual?
Which is best for calling international from Australia?
Telstra includes international call minutes on both our Pre-Paid Mobile plan and our Pre-Paid Mobile Casual plan. So what’s the difference and which should you choose for international calls?
If you use your mobile phone often, for both local and international calls, then a Telstra Pre-Paid Mobile plan is probably best for you.
While a Telstra Pre-Paid Mobile plan costs more, they include a much higher allowance of international call minutes.
So if you make a lot of international calls, a Telstra Pre-Paid Mobile plan could offer you better value. And don’t forget, they also include 100 texts to any country. Not to mention unlimited calls and texts to standard Australian numbers.
On the other hand, if you only use your mobile occasionally, you could consider a Telstra Pre-Paid Mobile Casual plan. And there’s a 6-month expiry period. But the number of international call minutes is much lower and the included destinations are more limited. And international texts have a limit as well.
You can call so many places
Telstra Pre-Paid Mobile plan includes international call minutes to 88 destinations across the world.
And why do we call them destinations and not countries? Well most of the places you can speak to with Telstra Pre-Paid Mobile international calls are countries in their own right. But to give you even more choice, we’ve included various territories and regions like Guam, Puerto Rico, the US Virgin Islands, Hong Kong and the Faroe islands.
Our destinations are divided into three zones, depending on the number of international minutes they’re allotted. And the included destinations are subject to change.
Customers on Telstra Pre-Paid Mobile Casual can call Zones 1 and 2. Customers on Telstra Pre-Paid Mobile plans can call all three destinations.
Zone 1 destinations:
Canada, China, Denmark, Germany, Guam, Hong Kong, India, Ireland, Indonesia, Japan, Malaysia, New Zealand, Norway, Puerto Rico, Romania, Singapore, South Korea, Spain, Sweden, UK, USA, US Virgin Islands, Vietnam
Zone 2 destinations:
Argentina, Bahamas, Bangladesh, Bermuda, Brunei, Brazil, Cambodia, Chile, Columbia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Faroe Islands, French Guiana, Greenland, Hungary, Iceland, Greece, Italy, Laos, Lebanon, Liechtenstein, France, Iran, Israel, Kenya, Kuwait, Mexico, Mongolia, Palestinian Authority, Nepal, Netherlands, Nigeria, Pakistan, Philippines, Peru, Sri Lanka, Saudi Arabia, South Africa, Taiwan, Thailand, United Arab Emirates, Slovak Republic, Venezuela
Zone 3 destinations (not available on Telstra Pre-Paid Casual):
Austria, Comoros, Croatia, East Timor, Egypt, Fiji, Ghana, Mauritius, Papua New Guinea, Poland, Russia, Samoa, Serbia, Solomon Islands, Surinam, Switzerland, Tonga, Turkey, Vanuatu, Zimbabwe
Please note: Included destinations are subject to change.
All on Australia's best mobile network
A Telstra Pre-Paid Mobile plan doesn’t just let you make calls to lots of international destinations.
Our network coverage also means you can make calls in more places in Australia.
The Telstra Mobile Network offers 4GX in all major and regional cities and in over 1600 towns and communities around Australia. In other coverage areas around Australia, you’ll automatically switch to our fastest available 3G. You can check the coverage at telstra.com/coverage.
The Telstra mobile network covers more than 2.5 million square kilometres - that's 1 million square kilometres more than any other mobile network in Australia.
All of this makes it easier for you to call overseas from cities, towns and regional areas right around Australia.
Things you need to know
Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.
Choose the minutes you need for calling international from Australia
Both Telstra Pre-Paid Mobile plan and Telstra Pre-Paid Mobile Casual plan offer a choice of capped international call minutes.
You can select the plan that suits you, depending on how often you call family and friends overseas.
|Recharge amount||Zone 1||Zone 2||Zone 3||Texts to any country|
|$30||300 minutes||60 minutes||5 minutes||100 texts|
|$40||500 minutes||100 minutes||10 minutes||100 texts|
|$50||1000 minutes||150 minutes||15 minutes||100 texts|
|$60||1500 minutes||250 minutes||20 minutes||100 texts|
|$150||3000 minutes||350 minutes||50 minutes||100 texts|
|$300||6000 minutes||800 minutes||100 minutes||100 texts|
|Recharge Amount||Zone 1||Zone 2||Texts to any country|
|$20||5 minutes||5 minutes||5 texts|
|$30||10 minutes||10 minutes||10 texts|