You can recharge your Telstra Pre-Paid service online using your credit card or debit card, BPAY, PayPal or a voucher.

Good to know: 

  • Telstra Pre-Paid biller code is 150979 and your Customer Reference Number is your 10-digit mobile number
  • Payments made via PayPal will be re-directed to an external webpage for sign in and confirmation of details.

 

Use the My Telstra app

  1. Download or open the My Telstra app
  2. Select the Services tab then select the mobile service you’d like to recharge
  3. Tap Recharge and follow the prompts

 

Use My Account

  1. Sign in to My Account with your Telstra ID and password
  2. If you have more than one account, select your Pre-Paid service from the dropdown list at the top of the page
  3. Next to your service, select Recharge and follow the prompts

 

Use m.telstra.com on your mobile

  1. Make sure your Wi-Fi is switched off
  2. Go to m.telstra.com on your Pre-Paid device’s browser
  3. Select Recharge and follow the prompts

 

Other ways to recharge

  • Dial #100# from your Pre-Paid mobile and follow the prompts
  • Recharge or purchase a voucher at any Telstra store
  • Purchase a voucher at participating partner stores

Rather get in touch? Let's get you connected

CrowdSupport®

Got a question? Join our online community that's open 24x7.

Multilingual Support

Speak to us in your preferred language. We've got you covered.

Contact us

We're here to listen and answer your questions, so let's chat.