Pay now or pay later

Just as this option suggests, you can pay now for your phone or device. That means the full amount, outright - in one payment. 

Or, you can pay later by spreading repayments over 12 or 24 months, when you add them to a mobile or data plan. You can even add selected accessories to your bill and pay them off as you go.

If you leave Telstra, simply pay out your device and any accessories you've added.

Trade-in for credit

Got an old phone or device kicking around? Check out our trade-in program. We assess your old phone/device and if it's approved, we'll credit your Telstra bill which you can then put towards something newer. 

If you're a Telstra personal or small business customer aged 18+, and have a post-paid service with us (other than a Telstra Upfront Mobile Plan), you're eligible. Devices on Telstra Mobile Lease Plans are ineligible for trade-in. 

  1. Log into My Telstra app

    Choose the 'Services' tab, and mobile number of your preferred account.
  2. Assess your old device

    Scroll down and select 'Got an old device?' Complete the assessment.
  3. Send it to us

    Follow our instructions on how to send your old device via an Australia Post outlet.
  4. Receive your credit

    If your trade-in is approved, we'll apply your credit within two billing cycles.

7 Day Price Match

How it works

Our 7 Day Price Match is a great way to ensure you're paying the best price. When you buy a new phone or device from us, then see it advertised cheaper somewhere else, you can claim the difference in price. 

You'll need to show us proof of the lower price. If it's an online ad, copy the webpage URL. If it's a print ad, take a photo. Make your claim within 7 days of receiving your new phone.

Available for post-paid mobile handsets purchased from Telstra branded stores, Telstra Shop Online, Telstra Messaging, Telstra Call Centres or in a Telstra Shop.

Pay with points

Redeem points you've earned as a Telstra Plus customer to 'pay' for your new phone or device. You can pay entirely with points, or use a combination of points plus whichever credit card payment method you prefer.

Earn 10 points for every dollar you spend on your monthly bill. This includes post and prepaid mobile, mobile broadband, and internet.

Telstra Plus

If you're a Telstra customer, you can sign up to our rewards program.

My Telstra app

Check your points balance in the My Telstra app.

Enjoy great rewards

Redeem your points for must-have devices and accessories. 

Ready to shop?

Mobiles

Latest 5G phones with plans to suit your lifestyle.

Accessories

Wearables to audio, we have every device-compatible accessory imaginable.

Tablets

Choose from the latest tablets to add to your data plan.

Entertainment

Stream movies, shows and sport – or check out our gaming packages.

Why choose us?

5G Mobile

Australia's largest 5G network

We've built Australia's first and largest 5G network. It's rapidly growing and rolling out in selected areas on selected plans.

Explore Telstra Plus

Be rewarded with Telstra Plus™

Earn points when you pay bills to put towards devices, accessories and more - and enjoy exciting member benefits.

Free delivery

Free delivery

When you order online. Within 7 days in metro areas (subject to availability). Regional orders may take longer.

Safe, secure checkout

It's password-protected, and your information is encrypted, so you can shop with confidence.