Enjoy flexible payment options on the latest tech

Time to upgrade your phone or mobile device? Need new audio or accessories? With four different ways to pay, we're helping make technology more affordable. Simply choose the method that suits you.

Pay now or pay later

Just as this option suggests, you can pay now for your phone or device. That means the full amount, outright - in one payment.

Or, you can pay later by spreading repayments over 12 or 24 months, when you add them to a mobile or data plan. You can even add selected accessories to your bill and pay them off as you go.

Trade-in for credit

Got an old phone or device kicking around? Check out our trade-in program. We assess your old phone/device and if it's approved, we'll credit your Telstra bill which you can then put towards something newer.

If you're a Telstra personal or small business customer aged 18+, and have a post-paid service with us (other than a Telstra Upfront Mobile Plan), you're eligible. Devices on Telstra Mobile Lease Plans are ineligible for trade-in.

What's my old phone worth?

Log into My Telstra app
Choose the 'Services' tab, and mobile number of your preferred account.
Log in now
Assess your old device
Scroll down and select 'Got an old device?' Complete the assessment.
Send it to us
Follow our instructions on how to send your old device via an Australia Post outlet.
Receive your credit
If your trade-in is approved, we'll apply your credit within two billing cycles.

7 Day Price Match

How it works

Our 7 Day Price Match is a great way to ensure you're paying the best price. When you buy a new phone or device from us, then see it advertised cheaper somewhere else, you can claim the difference in price.

You'll need to show us proof of the lower price. If it's an online ad, copy the webpage URL. If it's a print ad, take a photo. Make your claim within 7 days of receiving your new phone.

Learn more about 7 Day Price Match

Pay with points

Redeem points you've earned as a Telstra Plus customer to 'pay' for your new phone or device. You can pay entirely with points, or use a combination of points plus whichever credit card payment method you prefer.

Earn 10 points for every dollar you spend on your monthly bill. This includes post and prepaid mobile, mobile broadband, and internet.