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Helping retail make a sale

In this fast-shifting environment, we continue to evolve our support systems so you can offer a great customer experience both in-store and online.

How can retail organisations grow and be profitable in this tough climate?

Technology has changed retail forever. You’ll get ahead of your competitors by harnessing the power of ICT.

Beyond a robust network, we offer solutions that can facilitate impulse purchases, assist your team to upsell and cross-sell, seamlessly integrate communications across channels and boost efficiency from your head office to your shop floor.

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Partnering with us means

New shopping experiences

New shopping experiences

Equip staff with tablets and smartphones to provide interactive demos, check stock levels and shorten queues by processing payments on the spot.

Digitised content

Digitised content

Use Telstra’s Content Delivery Network to send web, video and on-demand content to customers, or update digital signage in store.

Improved store navigation

Improved store navigation

Greet customers with kiosks – touchscreen displays that can help them find exactly what they’re looking for.

Free Wi-Fi in store

Free Wi-Fi in store

Enhance your customers’ shopping experiences and reward them for their support so they’ll come back.

Scalability

Scalability

For a predictable monthly cost, you can connect any number of stores, offices and warehouses, including new locations to a high-security, high-speed wireless network.

Create exciting new shopping experiences

Competition from overseas brands, surging online shopping, rapid staff turnover and tightening capital markets are creating enormous challenges for Australia’s retail economy.

To help retailers revitalise their offerings in this volatile market, we’re connecting companies across Australia with powerful new technologies and tools. You can introduce compelling new customer experiences to your customers, both online and in-store. Or discover the cost-efficient ways to manage stores, warehouses, transport and distribution.

We offer a strong suite of capabilities including: a skilled, experienced workforce, a track record for innovative retail solutions, and secure, far-reaching networks capable of delivering retail experiences across distance and devices.

To provide our customers with the greatest value and a roadmap to the future, we’ve designed a connected retail vision blueprint. Founded on our secure high-speed network, we connect cloud services, retail staff, fleets and machines.

This secure, holistic platform enables you to trim costs across the supply chain, deliver powerful customer communications for an impactful retail experience.

Retails store

Marketing

Marketing

Influence your market through interactive and engaging experiences to increase sales and promote loyalty.

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Machine to Machine

Machine to Machine

Give your assets the power to communicate with each other, automating day-to-day tasks to free up your staff’s time.

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Cloud Infrastructure

Cloud Infrastructure

Cloud infrastructure gives you secure access to your data from any internet-enabled device, with 24/7 support, and the option to add a range of security, data backup and disaster recovery add-ons.

 

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Whispir

Create rich conversations that promote better engagement with your customers as well as across your organisation.

 

Managed Network Wi-Fi

Customised or ready-to-go cloud solutions that help you to provide anywhere, anytime access your Wi-Fi network for customers or staff.

Digital Media

Digital Media

Deliver interactive and personalised content across digital channels to customers, public or staff at the right place and time.

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Case studies

 

Strikeforce AMC

Strikeforce AMC uses ARIS and the Telstra NextG® network to improve staff productivity in the field by 40%.

 

Sunshine Mitre 10

Sunshine Mitre 10 used an integrated cloud solution to develop a live point of sale system and save costs.

 

Capital S.M.A.R.T Repairs

Changing weeks into hours through multisite collaboration made possible by our Next IP network.

 

Jurlique tackles sustainability using cloud

Jurlique needed a way to connect its global team, store data securely and provide Jurlique with the insights to better understand and serve its customers.

Other information