Overview
Helping save lives and support communities
When every second counts, reliable communication can help save lives. It’s a responsibility that we take seriously.
That’s why we partner with public safety agencies and essential industries to provide the connectivity, technology and support needed to help protect people and property across cities, regions and remote communities.
Critical communications
Supporting public safety with:
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Digital radio -
Mobility services -
Satellite services -
WiFi mesh networks -
Deployables
Key solutions
Connect with us to learn more about our public safety solutions:
Telstra LANES®
Our LANES® Emergency solution prioritises emergency services communications on our commercial LTE network, helping improve situational awareness, officer safety, and command and control.
Other solutions
Critical Call Management
Handling both emergency and non-emergency calls.
Cell on Wheels
A mobile base station trailer that provides additional temporary network coverage.
Vehicle as a Node
A vehicle equipped to be a self-sufficient communication hub.
Showcasing technology
Public Safety Experience Centre
Telstra’s Public Safety Experience Centre exhibits the latest critical communications technology for police and emergency services in Australia. Located inside the Telstra Innovation Centre on Queensland’s Gold Coast, the centre offers live demonstrations of a variety of public safety capabilities enabled by Telstra’s network.
Success stories
On the frontline
Transforming law enforcement with the Queensland Police Service
The Queensland Police Service (QPS) worked with Telstra to digitise the in-person bail reporting process, becoming the first agency in the country to do so.
Empowering health workers with Ambulance Victoria
Ambulance Victoria and The Australian and New Zealand Intensive Care Society (ANZICS) use two platforms created by Telstra to allocate resources and bring patients to the care they need.
Digitally transforming operations for the Western Australia Police Force
The Western Australia Police Force partnered with Telstra to deploy mobility, mobile device management and app solutions to officers.
“The introduction of mobile devices to frontline officers has turned out to be a game changer for policing in WA.”
A/Superintendent Andrew Henderson
Digital Policing Program Director, WA Police Force
Related solutions
Empower your organisation with Telstra
Telstra Network Solutions
The Queensland Police Service (QPS) worked with Telstra to digitise the in-person bail reporting process, becoming the first agency in the country to do so.
Mobility
Effortlessly connect your staff to customers, stakeholders, and each other, no matter where they are, even in remote locations or as part of a mobile workforce.
Internet of Things
The Internet of Things (IoT) offers data-driven insights across your organisation, giving you the power to better inform and automate your processes.
Satellite services
Our satellite services can support a range of voice, video and data services and help connect your remote sites to key locations.
Mobile SD-WAN
Switch between MPLS, Internet, Broadband, LTE, and 5G, and connect directly and securely to applications and platforms.
Why Telstra
Our commitment to public safety
Deep public safety expertise
Telstra has been at the forefront of providing Australia’s public safety agencies with critical communications for decades, delivering solutions like Next Generation Triple Zero and Emergency Alert, and providing frontline communication services to public safety agencies across Australia.
Technology and innovation
We invest significant time, effort and resources into maintaining, strengthening and diversifying our public safety capabilities. We’ll keep on enhancing our network coverage and resiliency and partnering with suppliers and customers to bring to market new technologies and products to support public safety outcomes.
Security you can trust
Telstra has the people, processes and technology to help you stay cyber-resilient and, with decades of experience protecting Australia’s sensitive communications, can help ensure your data and operations stay secure.