Step 2. Choose your service type

Do you want a new Pre-Paid service? Or are you switching from an existing Post-paid service to Pre-Paid?

Select an option

Next Step: Choose your SIM Type

Would you like an eSIM or a physical SIM?

Select an option

Great choice!

[[planName]]

Available offers will be applied at checkout. [[promoDescription]]

Something went wrong.

Great choice!

[[planName]]

Available offers will be applied at checkout. [[promoDescription]]

$2 SIM Kit will be added to your cart

When you receive your SIM card, you'll need to recharge to activate.

Something went wrong.

Great choice!

[[planName]]

Available offers will be applied at checkout. [[promoDescription]]

Activate eSIM
Something went wrong.

Great pick! Switch to prepaid [[planName]]

Switch to prepaid
Something went wrong.
Failure Modal

Why choose us?

Australia’s best Pre-Paid mobile network

Telstra's mobile network covers more than 2.14 million sq km of Australia’s landmass.

24/7 network monitoring

We block millions of cyber threats daily by constantly monitoring our network to help protect your data.

Pay less with points

Join Telstra Plus and get rewarded when you make an eligible payment on your services. Earn points to put towards must-have devices, accessories and more. 

PRE-PAID MOBILE PLANS

Compare Pre-Paid Mobile and value inclusions

Browse Pre-Paid inclusions and great value with our latest plans.

Three stacked images of Pre-Paid SIM card packaging - values included are $54, $74 and $64.

Frequently asked questions

We offer two types of Pre-Paid plans, each with a range of SIM Starter Kits to choose from. The best plan for you will depend on how much you use your mobile phone.

Our Pre-Paid Mobile plan is great value for everyday use. It has included data, continuous data rollover on selected recharges, and unlimited calls and texts in Australia to standard Australian numbers with each recharge.

Our Pre-Paid Mobile Casual plan is a good option if you don’t use your phone all that often. It has a longer expiry, which means you can go for longer periods without needing to recharge.

Not sure what’s right for you yet? You can buy our $2 SIM Kit, which allows you the option to choose your recharge amount upon activation.

Yes, you can transfer your existing mobile phone number from another provider to a Telstra service – this is known as ‘porting’.
 
There are a few things you’ll need to know if you’re porting your number across from another provider. Head to our Transfer my mobile number to a Telstra service page for more information.

Yes, you can set up auto recharge so you don’t have to worry about running out of calls, texts and data. You’ll also continue receiving low credit and expiry SMS notifications from us.

You must have a Telstra ID in order to set up auto-recharge.

Set up auto recharge in the My Telstra app

  1. Download or open the My Telstra app
  2. Tap on the Services tab and select your Pre-Paid service 
  3. Scroll down and select Auto recharge, then follow the prompts.

Set up auto recharge with My Telstra in a browser

  1. Sign in to My Telstra using your Telstra ID
  2. On the homepage, find your Pre-Paid service in the Account overview section, and select Manage Pre-Paid
  3. Scroll to the bottom of the page, select Auto recharge and follow the prompts.

Keep in touch with family and friends overseas. A Telstra Pre-Paid Mobile plan gives you capped standard international call minutes to selected destinations, plus 100 texts to any country. 

Countries are categorised into different zones, and included call minutes depend on your recharge amount and which zone you are calling to. For a detailed breakdown, see our International call rates for Pre-Paid mobile page.

The easiest way to recharge is through the My Telstra app.

  1. Sign in to the My Telstra app using your Telstra ID
  2. Open the Services tab and select your Pre-Paid service
  3. Select Recharge Now and follow the prompts.

You can also recharge online with My Telstra.

  1. Go to recharge.telstra.com.au and enter your Pre-Paid mobile number
  2. Choose your recharge amount
  3. Securely make your payment.

You can also choose to recharge your service now or have a digital recharge voucher emailed to you for later use (available for selected recharges only).

A digital recharge voucher gives you the flexibility to pay for your recharge at a time that suits you, allowing you to save it for when you need it. You can also buy a voucher as a gift for someone else.

Recharge vouchers vs. digital recharge vouchers

A recharge voucher is a physical voucher that you buy in-store. A digital recharge voucher is one that you buy online and is emailed to you for easy access, anytime.

Most major smartphones from 2012 onwards use a nano SIM card. If you have an older phone or one that uses a different SIM card, visit your local Telstra store or dealer and request a SIM replacement.

A SIM replacement is free and can usually be organised in just a few minutes. Just make sure you bring some ID with you so the store can confirm you're the owner of the service.

Our network

The Telstra Mobile Network offers 4GX in all major and regional cities and in over 1,600 towns and communities around Australia. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G. Check our mobile coverage page.

Telstra 5G now reaches 85% of Australians. Compatible device required. Roll over unused data when you recharge $15-$74 before expiry. Unlimited calls and text exclude satellite and premium numbers (e.g. 19xx numbers), operator assisted calls (e.g. most 12xx numbers) and diverted calls. Our FairPlay policy (PDF 227 KB) applies.

Our speeds

Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.

Download speeds are capped on our 4G and 5G network on some plans. Your capped download speed is the maximum potential download speed for data included in your recharge. Factors impacting typical speed include location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.

Telstra Pre-Paid mobile device

An unlocking fee may apply for use with a non-Telstra SIM card. Check our unlocking information page. Limit 1 per customer and no trade sales. Blue Tick lets you know which phones are recommended for handheld coverage in rural areas.

Google, Google Play, Chrome and other marks are trademarks of Google Inc. Apple is a trademark of Apple Inc.

Help & Support

My Telstra

Manage your services, troubleshoot tech issues, contact us via messaging and much more.

Support Guides

Read our Support section for more information about Pre-Paid plans, mobiles and more.

Send us a message

Get in touch while you go about your day, and we’ll help you as soon as we can.

Contact us

We're here and ready to help. Find out how to get in touch online, on the phone, or in person.