Telstra Platinum® is available for eligible Telstra customers only. Services are not available for some devices and software. The cost of any software/hardware is not included in the price of the service and you are responsible for any data charges. Fair use policy applies. In-home services are not available in all areas. If you change or cancel an in-home service, you need to give us 24 hours’ notice, otherwise you’ll be charged a $99 cancellation fee.
Support for faults is part of an included service in your Broadband, Home or Mobile service when purchased from Telstra. Telstra Platinum supports all tech in the home whether from Telstra or not.
Full terms can be found in Our Customer Terms at https://www.telstra.com.au/customer-terms/home-family
The spectrum device and ™ are trade marks and ® are registered trade marks of Telstra Corporation Limited, ABN 33 051 775 556.