| Plan | Telstra Platinum Service Subscription Remote | ||||||||
|---|---|---|---|---|---|---|---|---|---|
|
Monthly Charge
Casual month to month |
$10/mth | ||||||||
|
Minimum Monthly Charge
Casual month to month |
|||||||||
|
Annual Price Review
|
|||||||||
|
Business Demand Data
|
|||||||||
|
Monthly Data Allowance
|
|||||||||
|
Network Access
|
|||||||||
|
Plan Speeds
|
|||||||||
|
Minimum Term
|
|||||||||
|
Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
|||||||||
|
Calls + SMS + MMS
To international numbers |
|||||||||
|
Roaming Calls + SMS + MMS
For use while overseas |
|||||||||
|
Roaming Data Allowance
For use while overseas |
|||||||||
|
What's Included
|
|
||||||||
|
What's Not Included
|
|
||||||||
|
Expiry
|
|||||||||
|
Excess Data Charge
|
|||||||||
|
Eligible Roaming Destinations
|
|||||||||
|
Maximum Early Termination Charges (ETC)
|
|||||||||
|
Devices
|
|||||||||
|
Allowances
|
|||||||||
|
|
|||||||||
|
|
|||||||||
|
Monthly Charge
Casual month to month |
| Telstra Platinum Service Subscription Remote |
|---|
| $10/mth |
|
What's Included?
|
|||||||
| Telstra Platinum Service Subscription Remote | |||||||
|---|---|---|---|---|---|---|---|
|
|
What's Not Included
|
|||||||
| Telstra Platinum Service Subscription Remote | |||||||
|---|---|---|---|---|---|---|---|
|
Information about the service
-
This service offers 24/7 online and over the phone tech support for most internet-connected devices.
Information about pricing
-
Refer to the Plan Cost table.
- Bill Payment Charges
-
Fees and charges may apply for bill delivery and payment of your invoice, depending on the method.
We do have fee free options available - more information is available at:
Personal Services - telstra.com/payment-fees
Business Services - telstra.com/fees-on-payment-methods
Other information
- Fair Use Policy
-
Use of this service is governed by a fair use policy, which deals with excessive use. For further details visit telstra.com.au/customer-terms
- Understanding my bill
-
You’re billed in advance for the minimum monthly charge, and in arrears for any usage not included in your plan. Your first bill will be higher if you start your plan part way through a billing period.
- Support
-
If you have questions about your Telstra Platinum Service Subscription, please visit telstra.com/platinum or call us on 13 7587.
- Need help? We’re here for you.
-
Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.
- Complaints
-
If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you’d like an independent investigation.
-
This is a summary only full legal terms for this plan are available at telstra.com/customer-terms
MOSC2170-Mon Feb 27 00:00:00 AEDT 2023