Plan | Telstra Platinum Service Subscription Remote | ||||||||
---|---|---|---|---|---|---|---|---|---|
Monthly Charge
12 month term |
$10/mth | ||||||||
Minimum Monthly Charge
12 month term |
|||||||||
Business Demand Data
|
|||||||||
Monthly Data Allowance
|
|||||||||
Minimum Term
|
|||||||||
Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
|||||||||
Calls + SMS + MMS
To international numbers |
|||||||||
Roaming Calls + SMS + MMS
For use while overseas |
|||||||||
Roaming Data Allowance
For use while overseas |
|||||||||
What's Included
|
|
||||||||
What's Not Included
|
|
||||||||
Expiry
|
|||||||||
Excess Data Charge
|
|||||||||
Eligible Roaming Destinations
|
|||||||||
Minimum Cost
|
|||||||||
12 month term | $120 | ||||||||
24 month term | |||||||||
36 month term | |||||||||
Casual month to month | |||||||||
Maximum Early Termination Charges (ETC)
|
|||||||||
Maximum Early Termination Charges (ETC)
|
|||||||||
12 month term | $48 | ||||||||
24 month term | |||||||||
36 month term | |||||||||
Casual month to month | |||||||||
Devices
|
|||||||||
Allowances
|
|||||||||
|
|||||||||
|
|||||||||
The ETC decreases by equal instalments each month you stay on your subscription. |
Monthly Charge
12 month term |
|||||||
Telstra Platinum Service Subscription Remote | |||||||
---|---|---|---|---|---|---|---|
$10/mth |
What's Included?
|
|||||||
Telstra Platinum Service Subscription Remote | |||||||
---|---|---|---|---|---|---|---|
|
What's Not Included
|
|||||||
Telstra Platinum Service Subscription Remote | |||||||
---|---|---|---|---|---|---|---|
|
Minimum Cost
|
|||||||
Telstra Platinum Service Subscription Remote | |||||||
---|---|---|---|---|---|---|---|
12 month term only
|
|||||||
$120 |
Maximum Early Termination Charges (ETC)
|
|||||||
Telstra Platinum Service Subscription Remote | |||||||
---|---|---|---|---|---|---|---|
12 month term only
|
|||||||
$48 |
The ETC decreases by equal instalments each month you stay on your subscription. |
Information about the service
-
This service offers 24/7 online and over the phone tech support for most internet-connected devices.
Information about pricing
-
Refer to the Plan Cost table.
- Bill Payment Charges
-
- Paperless bills and electronic payments – Free
- Paper bills – $2.20/mth
- Payments made in person or by mail – Extra $1.00
- Set up Email Bill at telstra.com/emailbill
Some exemptions may apply. For details, visit telstra.com/billpay. To set up Direct Debit or for details on other bill payment options, visit telstra.com/billpay.
Other information
- Fair Use Policy
-
Use of this service is governed by a fair use policy, which deals with excessive use. For further details visit telstra.com.au/customer-terms
- Understanding my bill
-
You’re billed in advance for the minimum monthly charge, and in arrears for any usage not included in your plan. Your first bill will be higher if you start your plan part way through a billing period.
- Support
-
If you have questions about your Telstra Platinum Service Subscription, please visit telstra.com/platinum or call us on 13 7587.
- Need help? We’re here for you.
-
Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.
- Complaints
-
If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you’d like an independent investigation.
-
This is a summary only full legal terms for this plan are available at telstra.com/customer-terms
™ are trade marks and ® are registered trade marks of Telstra Corporation Limited ABN 33 051 775 556.
MOSC2170-Tue Sep 11 00:00:00 AEST 2018