You call, we deliver

We’re offering free 2 hour delivery to your home for eligible customers in selected areas, so you get your new device and accessories on a plan faster.

Easy

Simply call a participating store and order your new device or accessories on a plan.

Speedy

We'll zoom it to your home within 2 hours in eligible metro areas.

Safe

Track your delivery from store to door, show the driver your ID, and start unboxing!

How free 2 hour delivery works

  1. Check your eligibility

    You need to be an existing Telstra customer with an active post-paid service for at least 6 months, living in select suburbs of NSW, VIC and QLD.
  2. Call and place your order

    Call your participating Telstra store at least 2 hours before doors close, to order selected device and accessories on a plan.
  3. Get your phone in 2 hours

    Track your delivery and make sure you're at home with the ID that you used to place your order, so you can provide the driver with the last 4 digits of your driver’s licence or passport number.

Participating stores

Here are the Telstra stores that offer free 2 hour delivery and the eligible postcodes covered by each store.

Chadstone

Address: Shop B103 Chadstone Shopping Centre

1341 Dandenong Road

Chadstone VIC 3148

Phone: 1800 728 291

Craigieburn

Address: Shop COO-06, Craigieburn Central

340 Craigieburn Road 

Craigieburn VIC 3064

Phone: 1800 926 324

Doncaster

Address: Shop G059 Westfield Doncaster 

619 Doncaster Rd 

Doncaster VIC 3108

Phone: 1800 728 351

Eastland

Address: Shop 1019, Level 1 Eastland Shopping Centre 

171-175 Maroondah Hwy 

Ringwood VIC 3134

Phone: 1800 728 069

Fountain Gate

Address: Shop 1109 Westfield Fountain Gate 

Magid Drive 

Narre Warren VIC 3805

Phone: 1800 728 904

Greensborough

Address: Shop 258/259 Greensborough Plaza

25 Main Street 

Greensborough VIC 3088

Phone: 1800 728 907

Highpoint

Address: Level 3, Shop 3052 Highpoint Shopping Centre 

200 Rosamond Rd 

Maribyrnong VIC 3032

Phone: 1800 728 406

Knox

Address: Shop 2125 Knox City Shppng Ctr 

Cnr Burwood Hwy & Stud Rd 

Wantirna South VIC 3152

Phone: 1800 726 751

Melbourne Icon

Address: Cnr Bourke & Swanston St 

246-260 Bourke Street 

Melbourne VIC 3000

Phone: 1800 726 917

Northland

Address: Shop B18 Northland Shopping Centre

2-50 Murray Road 

Preston VIC 3072

Phone: 1800 728 409

Plenty Valley

Address: Shop 120 Westfield Plenty Valley 

Mill Park VIC 3752

Phone: 1800 870 576

Southland

Address: Shop 3055-3056 Westfield Southland 

1239 Nepean Highway 

Cheltenham VIC 3192

Phone: 1800 728 410

The Glen

Address: 261-263 The Glen Shopping Centre

235 Springvale Road Shop

Glen Waverley VIC 3150

Phone: 1800 728 207

Bondi Junction

Address: Shop 1031A, 500 Oxford Street 

Bondi Junction NSW 2022

Phone: 1800 723 917

Chatswood Chase

Address: Shop B013 Chatswood Chase

345 Victoria Ave 

Chatswood NSW 2067

Phone: 1800 724 303

Eastgardens

Address: Shop 155-156 Westfield Eastgardens 

152 Bunnerong Road 

Eastgardens NSW 2035

Phone: 1800 723 741

Parramatta

Address: Shop 5012 Westfield Parramatta 

159-175 Church St

Parramatta NSW 2150

Phone: 1800 723 137

Sydney Icon

Address: 400 George Street 

Sydney NSW 2000

Phone: 1800 721 425

Warringah Mall

Address: Shop 426 Warringah Mall

Cnr Pittwater Rd & Condamine St 

Brookvale NSW 2100

Phone: 1800 724 297

Brisbane Icon

Address: Tenancy 1 & 2

136 Queen Street 

Brisbane QLD 4000

Phone: 1800 725 914

Brown Plains

Address: Shop GF068 Grand Plaza Shopping Centre

27-49 Browns Plains Road 

Browns Plains QLD 4118

Phone: 1800 725 793

Carindale Ground Floor

Address: Shop 1114 Westfield Carindale 

1151 Creek Rd 

Carindale QLD 4152

Phone: 1800 725 701

Chermside

Address: Shop 1246 Westfield Chermside 

Corner Gympie & Hamilton Road 

Chermside QLD 4032

Phone: 1800 726 147

Indooroopilly

Address: Shop 3076 Level 3, Indooroopilly Shopping Ctr 

318 Moggill Rd Indooroopilly

QLD 4068

Phone: 1800 726 583

Loganholme

Address: Shop 201 Hyperdome Shopping Centre

Cnr Bryant Rd & Pacific Hwy 

Loganholme QLD 4129

Phone: 1800 726 171

Mt Gravatt

Address: Shop 1071 Garden City Shopping Centre 

Cnr Logan & Kessels Roads 

Mt Gravatt QLD 4122

Phone: 1800 726 247

Not eligible for 2 hour delivery?

You can still get free delivery when you order a mobile online

Frequently asked questions