Q. Which home phone features are compatible with my 4G fixed wireless service?
A. Below is a handy guide to the features you can use with your 4G fixed wireless service. For more information, read our home phone features user guide
|Call type access||Access to all outgoing call types|
|All call types except Infocall 190|
|All call types except international|
|All call types except international & Infocall 190|
All call types except STD mobile, international & Infocall 190
|Calling packs||International Saver|
|Call Control||Call Control - all|
|Call Control - Infocall 190|
|Call Control - international|
|Call Control - international & Infocall 190|
|Call Control - STD/Mobile, International & Infocall 190|
|Voice features||Call number display|
|call forward busy|
|call forward immediate|
|call forward no answer|
|call forward selected callers|
|five party conference|
Q. Can I access the internet using my 4G fixed wireless device?
A. Your 4G fixed wireless device has limited internet access. If you connect your phone, tablet or computer to your 4G fixed wireless device by Wi-Fi or Ethernet cable, you’ll only be able to access the following websites:
To find a plan to suit your data needs, please visit our website or call us on 13 22 00.
Q. The signal light on my 4G fixed wireless device sometimes turns amber. What should I do?
A. An amber signal light means your 4G signal strength is weak. Try moving your 4G fixed wireless device to a place in your home where the 4G signal is stronger. If this doesn’t work, you may need an external antenna. If you experience poor call quality on your line, please check our website or call us on 13 22 00.
Q. How to setup 4G fixed wireless device?
A. To start experiencing your Telstra 4G Fixed Wireless Network Terminating Unit (NTU), follow this easy set-up guide