Set up & manage Telstra Pre-Paid service

Say hello to Pre-Paid

Whether you're new to Telstra Pre-Paid or you've been with us for a while, here you'll find everything you need to make the most of your mobile phone, mobile broadband or tablet.

What can we help you with?

Recharge options

Learn how to recharge in a few easy steps, or add a Plus Pack for extra data.

Explore recharge options

Set up & manage

Get going on Pre-Paid and explore ways to manage your account.

 

Get started

Plan details

Check your full rates and inclusions or change your plan.

View plan details

Data usage

Calculate your data usage and get helpful tips on your plan.

Manage data

Pre-Paid benefits

Discover the extras included with every recharge.

See extras

Unlock your device

Learn how to unlock your mobile phone or tablet for use on any network.

View unlock device tips

Device guides

Get help setting up, managing or troubleshooting your device.

Search devices

Be rewarded with Telstra Plus

Telstra Plus members on a Pre-Paid service can earn points on every recharge to redeem in the Rewards Store on a range of rewards including Pre-Paid digital recharge vouchers from just 10,000 points for a $30 credit. Membership is free. Eligibility criteria apply.

Join Telstra Plus
Redeem

Got more questions about Pre-Paid? We’re here to help.

Contact us

We're here to answer your questions.
 

Contact us

Send us a message

You can message us about a range of topics and we'll get back to you as soon as we can.

Message us

My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

Download My Telstra

Support

More information about Pre-Paid mobile phones can be found in our frequently asked questions.

Go to Support