What can we help you with?

Recharge options

Learn how to recharge in a few easy steps, or add a Plus Pack for extra data.

Set up & manage

Get going on Pre-Paid and explore ways to manage your account.


Plan details

Check your full rates and inclusions or change your plan.

Data usage

Calculate your data usage and get helpful tips on your plan.

Pre-Paid benefits

Discover the extras included with every recharge.

Unlock your device

Learn how to unlock your mobile phone or tablet for use on any network.

Device guides

Get help setting up, managing or troubleshooting your device.

Be rewarded with Telstra Plus

Telstra Plus members on a Pre-Paid service can earn points on every recharge to redeem in the Rewards Store on a range of rewards including Pre-Paid digital recharge vouchers from just 10,000 points for a $30 credit. Membership is free. Eligibility criteria apply.

Got more questions about Pre-Paid? We’re here to help.

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