Set up & manage Telstra Pre-Paid service
Say hello to Pre-Paid
What can we help you with?
Learn how to recharge in a few easy steps, or add a Plus Pack for extra data.
Set up & manage
Get going on Pre-Paid and explore ways to manage your account.
Check your full rates and inclusions or change your plan.
Calculate your data usage and get helpful tips on your plan.
Discover the extras included with every recharge.
Unlock your device
Learn how to unlock your mobile phone or tablet for use on any network.
Get help setting up, managing or troubleshooting your device.
Be rewarded with Telstra Plus
Telstra Plus members on a Pre-Paid service can earn points on every recharge to redeem in the Rewards Store on a range of rewards including Pre-Paid digital recharge vouchers from just 10,000 points for a $30 credit. Membership is free. Eligibility criteria apply.
Got more questions about Pre-Paid? We’re here to help.
We're here to answer your questions.
Send us a message
You can message us about a range of topics and we'll get back to you as soon as we can.
My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
More information about Pre-Paid mobile phones can be found in our frequently asked questions.