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Keeping you updated

Stay up to date with our latest service updates, system issues and events affecting customers.

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Check if your service is currently experiencing planned maintenance or a network outage. 

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How do I get the app?

  1. Download

    1. To download the My Telstra app, open the App Store (for Apple users) or Google Play (for Android users)
    2. Search for My Telstra and select install
    Download My Telstra

  2. Sign in

    Use your Telstra ID to sign in. If you don’t have one, you can register for a Telstra ID now. Not sure what your Telstra ID is? Learn more about Telstra ID.

  3. Get started

    Start using the app to manage your services and get the help you need, when you need it.

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