Mobile Broadband Plans

Your plan is for a mobile data service that provides access to the Telstra Mobile Network. You can't share the mobile data with other services on your account. You cannot use your SIM in a mobile handset.

You may purchase an eligible device with this plan, payable over 12 or 24 interest-free monthly payments.

If you cancel your Plan or Device Payment Contract early, you'll need to pay the balance of any remaining device payments.

You can bring your own compatible device with this plan. You'll get the best experience if your device supports 3G-850MHz, 4G-1800MHz and 4G-700MHz banding. Check your device manual or manufacturer’s website for details.

If you use more than your monthly data allowance, we will automatically add extra data to your service in blocks of 1GB for $10 (Extra Data). Extra Data is for use in Australia and expires at the end of your billing month and is not sharable with other services on your account. We will notify you if Extra Data is added to your service.

Refer to the Plan Cost table. If you use your mobile for things not included in your Plan or exceed your Monthly Data allowance, you’ll have to pay more than the Minimum Monthly Charge set out in the Plan Cost table.

• Paperless bills and electronic payments – Free
• Payments made in person or by mail – Extra $1.00
• Set up Email Bill at telstra.com/emailbill

Some exemptions may apply. For details, visit bill payments page. To set up Direct Debit or for details on other bill payment options, visit bill payments page.

If you cancel your plan early, you’ll need to pay an Early Termination Charge (ETC) and any remaining device and accessory payments.

The maximum ETC at the start of your plan is set out in the above table.

When you start or change your plan part way through a billing period, your first bill will have part month charges. Your Order Estimate will breakdown these charges for you and provide you with your ongoing monthly charges after your first bill.

You receive SMS alerts in near real-time when you reach 50%, 85% and 100% of your Monthly Data allowance. We'll also send you an alert if Extra Data is added to your service.

To check your usage:

• use the Telstra 24x7® App on your phone (available to download via telstra.com/app)
• login to Telstra 24x7 My Account at telstra.com/myaccount

Find out more at telstra.com/myusage

Unless you are re-contracting your existing service or have chosen to opt out, your plan is automatically activated with International Roaming and International Day Pass. You can de-activate this by calling us on 125 109.  

Your monthly plan allowance does not include usage while you're overseas so you will be charged separately for this usage. The following charges apply:

• Calls/SMS/MMS – visit telstra.com.au/international-roaming
• Mobile Data - $3.00 per MB (charged per KB or part thereof)

For information about using your service overseas visit telstra.com.au/overseas

For information on monitoring your estimated usage while overseas, visit telstra.com/manageirusage

Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.

This is a summary only. The full legal terms for this plan are available at telstra.com/customer-terms