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Be the boss of you

Manage your account and services from your smartphone or tablet with the Telstra 24x7 App.

Top three reasons to use the app

Sign up for Telstra ID

Get easy access to all the great features of Telstra 24x7 when you use your Telstra ID to log in.

  

Download the Telstra 24x7 App

iPhone / iPad Telstra 24x7 App® Features

Take care of your Telstra services in one place with the Telstra 24x7® App for iOS.

Once you download the app, you can use many features without a login. Or you can access all of the app’s features with a Telstra ID.

To register for a Telstra ID all you need is your name, DOB and either a mobile or Telstra account number. Follow the prompts in the app's login screen to register for a Telstra ID or register now for personal customers and business customers.  

Without a Telstra ID, you can; 

  • View the estimated data usage for your Telstra device
  • Manage your Pre-Paid device - View balance, detail usage and recharge history, change offer, recharge and purchase a plus pack
  • Get 24x7 help & support
  • Troubleshoot your ADSL service
  • Locate your nearest Telstra store

Personal customers with a Telstra ID can;

  • Keep tabs on your estimated usage for post-paid mobile plans, select broadband plans and home phone services
  • Manage all Pre-Paid devices on your account - View balance, detail usage and recharge history, change offer, recharge and purchase a plus pack
  • Update your contact details
  • Switch to Email Bill
  • View your current and past bill summaries, pay your bills and view your bill as a PDF
  • Receive bill arrival notifications
  • Set up stored payment options and manage direct debits
  • Request a payment extension
  • View your contract end date and your estimated early termination charges for your post-paid mobile services
  • Top up your home broadband up to three times free per year, for selected broadband packages
  • Remove Data Packs for use in Australia
  • Turn extra data on - $10 for 1GB blocks over your monthly data allowance
  • Manage Premium SMS services – turn on, bar or add limit
  • View and activate your international roaming status, and purchase international Data Packs
  • Manage MessageBank and premium SMS settings for the service you are using
  • Enjoy the THANKS™ discounted movie ticket offer
  • View PUK code for all Telstra mobiles
  • Unlock iPhone
  • T-concierge experience for selected stores
  • Nickname your services for easy reference
  • Check the progress of your fault & track your fault appointment

Small business customers with a Telstra ID can;

  • Update your contact details
  • View your account balance and mobile service usage
  • View your current and past bills, pay your bills and download a PDF version of your bill
  • Request a payment extension
  • Keep tabs on your estimated usage on post-paid mobile plans
  • Find your local Telstra Business Centre
  • Get help and support for Telstra Business customers
  • Manage all Pre-Paid devices on your account - View balance, detail usage and recharge history, change offer, recharge and purchase a plus pack
  • Nickname your accounts for easy reference

Download the Telstra 24x7 App for Android™.
 

Android Telstra 24x7® App features

Take care of your Telstra services in one place with the Telstra 24x7® App for Android.

Once you download the app, you can use many features without a login. Or you can access all of the apps features with a Telstra ID.

To register for a Telstra ID all you need is your name, DOB and either a mobile or Telstra account number. Follow the prompts in the app’s login screen to register for a Telstra ID or register now for personal customers and business customers.  

Without a Telstra ID, you can; 

  • View the estimated data usage for your Telstra device
  • Manage your Pre-Paid device - View balance, detail usage and recharge history, change offer, recharge and purchase a plus pack
  • Get 24x7 help & support
  • Troubleshoot your ADSL service
  • Locate your nearest Telstra store

Personal customers with a Telstra ID can;

  • Keep tabs on your estimated usage for post-paid mobile plans, select broadband plans and home phone services
  • Manage all Pre-Paid devices on your account - View balance, detail usage and recharge history, change offer, recharge and purchase a plus pack
  • Update your contact details
  • Switch to Email Bill
  • View your current and past bill summaries, pay your bills and view your bill as a PDF
  • Receive bill arrival notifications
  • Set up stored payment options and manage direct debits
  • Request a payment extension
  • View your contract end date and your estimated early termination charges for your post-paid mobile services
  • Top up your home broadband up to three times free per year, for selected broadband packages
  • Remove Data Packs for use in Australia
  • Turn extra data on - $10 for 1GB blocks over your monthly data allowance
  • Manage Premium SMS services – turn on, bar or add limit
  • View and activate your international roaming status, and purchase international Data Packs
  • Manage MessageBank and premium SMS settings for the service you are using
  • Enjoy the THANKS™ discounted movie ticket offer
  • View PUK code for all Telstra mobiles
  • Nickname your services for easy reference
  • Check the progress of your fault

Small business customers with a Telstra ID can;

  • Update your contact details
  • View your account balance and mobile service usage
  • View your current and past bills, pay your bills and download a PDF version of your bill
  • Request a payment extension
  • Keep tabs on your estimated usage on post-paid mobile plans
  • Find your local Telstra Business Centre
  • Get help and support for Telstra Business customers
  • Manage all Pre-Paid devices on your account - View balance, detail usage and recharge history, change offer, recharge and purchase a plus pack
  • Nickname your accounts for easy reference

Download the Telstra 24x7 App for Windows Phone 8.
 

Download the Telstra 24x7 App for BlackBerry® 10.
 

Support

Having a problem with your phone? See Support

CrowdSupport®

Have a question about the Telstra 24x7® App? Ask our Customer Forum

 

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