Website Plans Starter Website Standard Website Standard Plus Website
Monthly Charge

Casual month to month

Minimum Monthly Charge

Casual month to month

$0 for 12 months $40 per month $60 per month
Business Demand Data
Monthly Data Allowance
Network Access
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
  • One page website, available for 12 months. After 12 months, the Starter Plan will terminate, the website and its contents will be deleted, and the associated domain will be released.
  • Choice of template designs from our range
  • .au Domain 
  • Website hosting
  • Google Business Profile listing
  • 24/7 phone support in Australia, and weekday 7am to 7pm AEST email and chat support
  • Monthly Digital Health report
  • Quarterly coaching call
  • Listing on Google Business Profile, Apple Maps and Facebook Business
  • 24/7 phone support in Australia, and weekday 7am to 7pm AEST email and chat support
  • 3 page mobile optimised website
  • 3 email accounts
  • .au Domain
  • Website hosting and website editor tool

All features of the Standard Website Plan, plus:

  • Additional 3 website pages
  • Additional 3 email accounts
What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances

Minimum Monthly Charge

Starter Website Standard Website Standard Plus Website
$0 for 12 months $40 per month $60 per month
What's Included?
Starter Website Standard Website Standard Plus Website
  • One page website, available for 12 months. After 12 months, the Starter Plan will terminate, the website and its contents will be deleted, and the associated domain will be released.
  • Choice of template designs from our range
  • .au Domain 
  • Website hosting
  • Google Business Profile listing
  • 24/7 phone support in Australia, and weekday 7am to 7pm AEST email and chat support
  • Monthly Digital Health report
  • Quarterly coaching call
  • Listing on Google Business Profile, Apple Maps and Facebook Business
  • 24/7 phone support in Australia, and weekday 7am to 7pm AEST email and chat support
  • 3 page mobile optimised website
  • 3 email accounts
  • .au Domain
  • Website hosting and website editor tool

All features of the Standard Website Plan, plus:

  • Additional 3 website pages
  • Additional 3 email accounts

Other information

 

You can cancel at anytime but will need to pay any charges you owe up to the point of cancellation which may include the full month charge for the current billing cycle. (No credit issued)

 

Manage your service online

You can manage the details of your Telstra Website Services plan(s) and Extras online at marketplace.telstra.com or calling 1800 878 483.

Billing

The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro rata charges for part of the month if you started or changed your plan part way through a billing period.  To opt into receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or setup direct debit. For more information on other bill payment options, go to telstra.com/billpay.

We're here to help

 

You’ll find more information at marketplace.telstra.com

If you have questions about your bill, need technical or account support, please call the Marketplace team on 1800 878 483 or 133 677 (TTY).

 

Complaints or disputes

If you need to make a complaint you can:

  • call 13 2000 and say "complaint"
  • call your Account Representative if you have one
  • visit telstra.com/business/complaints

 

Further investigation

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us

 

 

This is a summary only full legal terms for this plan are available at telstra.com.au/customer-terms/businessgovernment

 

® are registered trademarks and ™ are trademarks of Telstra Corporation Limited, ABN 33 051 775 556

MOSB9222-Tue Mar 29 03:00:00 AEDT 2022

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