Add-on Plans Additional Website Page (1 page) Additional Website Pages (3 pages) Service Hour Maintenance Plan
Monthly Charge

Casual month to month

$150 once off $300 once off $200 per hour $30 per month - Min. total cost with Standard Website Plan $70
Minimum Monthly Charge

Casual month to month

Business Demand Data
Monthly Data Allowance
Network Access
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
  • One additional page, complementing the Telstra Digital Marketing Services, Telstra Online Essentials and Telstra Business website plans
  • Two rounds of design revisions 
  • Up to 3 additional pages, complementing the Telstra Digital Marketing Services, Telstra Online Essentials and Telstra Business website plans
  • Two rounds of design revisions 

Custom work on your Telstra Business website plans, as separately agreed with you

Available to customers with Telstra Business Digital Marketing Services website or Telstra Online Essentials Website or Telstra Business Website Services website. Includes:

  • Unlimited basic copy changes
  • Updates to images and logo
  • Updates to Google My Business and Apple Maps listings
  • Updates to customer management tool
  • Redesign of your website after 12 months of continuous subscription
  • Maintenance Plan excludes changes to the website Online Store; and redesign of the website excludes adding additional pages.
What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances

Monthly Charge

Casual month to month

Additional Website Page (1 page) Additional Website Pages (3 pages) Service Hour Maintenance Plan
$150 once off $300 once off $200 per hour $30 per month - Min. total cost with Standard Website Plan $70
What's Included?
Additional Website Page (1 page) Additional Website Pages (3 pages) Service Hour Maintenance Plan
  • One additional page, complementing the Telstra Digital Marketing Services, Telstra Online Essentials and Telstra Business website plans
  • Two rounds of design revisions 
  • Up to 3 additional pages, complementing the Telstra Digital Marketing Services, Telstra Online Essentials and Telstra Business website plans
  • Two rounds of design revisions 

Custom work on your Telstra Business website plans, as separately agreed with you

Available to customers with Telstra Business Digital Marketing Services website or Telstra Online Essentials Website or Telstra Business Website Services website. Includes:

  • Unlimited basic copy changes
  • Updates to images and logo
  • Updates to Google My Business and Apple Maps listings
  • Updates to customer management tool
  • Redesign of your website after 12 months of continuous subscription
  • Maintenance Plan excludes changes to the website Online Store; and redesign of the website excludes adding additional pages.
Extras Blog Package 3 Blog Package 6
Monthly Charge

Casual month to month

$500 (one upfront cost) $800 (one upfront cost)
Minimum Monthly Charge

Casual month to month

Business Demand Data
Monthly Data Allowance
Network Access
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
Professional writer and designer support for 3 blogs

Professional writer and designer support for 6 blogs

What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances

Monthly Charge

Casual month to month

Blog Package 3 Blog Package 6
$500 (one upfront cost) $800 (one upfront cost)
What's Included?
Blog Package 3 Blog Package 6
Professional writer and designer support for 3 blogs

Professional writer and designer support for 6 blogs

Video Extras Online Advertising Video Video Package 1 Video Package 2 Video Package 3
Monthly Charge

$300 once off $500 once off $800 once off $1000 once off
Minimum Monthly Charge

Business Demand Data
Monthly Data Allowance
Network Access
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included

6/15 - second HD montage ad specifically designed to be used for online advertising on You Tube.  Includes your images or stock images with text narrative.

15 second montage based HD video including scriptwriting, text narrative, soundtrack and hosting

30 second montage based HD video including scriptwriting, text or voiceover narrative, soundtrack and hosting

30 second custom HD video including scriptwriting, text or voice-over narrative, customer supplied video, 2 motion animations, soundtrack and hosting

What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances

What's Included

Monthly Charge

Online Advertising Video Video Package 1 Video Package 2 Video Package 3
$300 once off $500 once off $800 once off $1000 once off
What's Included?
Online Advertising Video Video Package 1 Video Package 2 Video Package 3

6/15 - second HD montage ad specifically designed to be used for online advertising on You Tube.  Includes your images or stock images with text narrative.

15 second montage based HD video including scriptwriting, text narrative, soundtrack and hosting

30 second montage based HD video including scriptwriting, text or voiceover narrative, soundtrack and hosting

30 second custom HD video including scriptwriting, text or voice-over narrative, customer supplied video, 2 motion animations, soundtrack and hosting

Standard and Standard Plus Extras Appointment and Customer Management Online Store
Monthly Charge

Casual month to month

Minimum Monthly Charge

Casual month to month

$40 month to month (min cost $80 for the first month, includes Standard Website) $40 month on month (min cost of $80 for the first month, includes Standard Website)
Business Demand Data
Monthly Data Allowance
Network Access
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
  • Manage up to 300 customers 
  • SMS and email appointment reminders (charges may apply)
  • Create out of the box campaigns
  • Create and manage coupons 
  • Manage invoices and payments (payments gateway charges may apply)
  • Product catalogue for up to 250 products
  • Manage your store online or via your mobile
  • Support to sell via Facebook and Instagram
  • Product search function
  • Ability to manage coupons and gift cards
  • Multiple payment options - inc. PayPal, AfterPay (payment gateway charges may apply)
  • Multiple shipping options - Australia Post and may more
What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances

What's Included

Minimum Monthly Charge

Appointment and Customer Management Online Store
$40 month to month (min cost $80 for the first month, includes Standard Website) $40 month on month (min cost of $80 for the first month, includes Standard Website)
What's Included?
Appointment and Customer Management Online Store
  • Manage up to 300 customers 
  • SMS and email appointment reminders (charges may apply)
  • Create out of the box campaigns
  • Create and manage coupons 
  • Manage invoices and payments (payments gateway charges may apply)
  • Product catalogue for up to 250 products
  • Manage your store online or via your mobile
  • Support to sell via Facebook and Instagram
  • Product search function
  • Ability to manage coupons and gift cards
  • Multiple payment options - inc. PayPal, AfterPay (payment gateway charges may apply)
  • Multiple shipping options - Australia Post and may more

Other information

 

You can cancel at anytime but will need to pay any charges you owe up to the point of cancellation which may include the full month charge for the current billing cycle. (No credit issued)

 

Manage your service online

You can manage the details of your Telstra Website Services plan(s) and Extras online at marketplace.telstra.com or calling 1800 878 483.

Billing

The pricing in this Critical Information Summary is for a full billing cycle. To opt into receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or set up direct debit. For more information on other bill payment options, go to telstra.com/billpay

We're here to help

 

You’ll find more information at marketplace.telstra.com

If you have questions about your bill, need technical or account support, please call the Marketplace team on 1800 878 483 or 133 677 (TTY).

 

Complaints or disputes

If you need to make a complaint you can:

  • call 13 2000 and say "complaint"
  • call your Account Representative if you have one
  • visit telstra.com/business/complaints

 

Further investigation

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us

 

 

This is a summary only full legal terms for this plan are available at telstra.com.au/customer-terms/businessgovernment

 

Note:  We may not be able to access or make changes to non-Telstra Business Website Services and non-Telstra Business Digital Marketing and non-Telstra Online Essentials websites and may be restricted in carrying out the Online Search Ranking Plan and Online Marketing Performance Plan.  If so, we will discuss with you whether these services are the right plans for you.  Maintenance Plan excludes changes to the website eCommerce store; and redesign of the website excludes adding additional pages.

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MOSB9223-Tue Mar 29 03:00:00 AEDT 2022

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