| Add-on Plans | Additional Website Page (1 page) | Additional Website Pages (3 pages) | Service Hour | Maintenance Plan | |||||
|---|---|---|---|---|---|---|---|---|---|
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Monthly Charge
Casual month to month |
$150 once off | $300 once off | $200 per hour | $30 per month - Min. total cost with Standard Website Plan $80 | |||||
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Minimum Monthly Charge
Casual month to month |
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Annual Price Review
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Business Demand Data
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Monthly Data Allowance
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Network Access
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Plan Speeds
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Minimum Term
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Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
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Calls + SMS + MMS
To international numbers |
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Roaming Calls + SMS + MMS
For use while overseas |
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Roaming Data Allowance
For use while overseas |
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What's Included
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Custom work on your Telstra Business Website plans, as separately agreed with you |
Available to customers with Telstra Business Digital Marketing Services website or Telstra Online Essentials Website or Telstra Business Website Services website. Includes:
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What's Not Included
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Expiry
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Excess Data Charge
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Eligible Roaming Destinations
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Maximum Early Termination Charges (ETC)
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Devices
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Allowances
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Monthly Charge
Casual month to month |
|||
| Additional Website Page (1 page) | Additional Website Pages (3 pages) | Service Hour | Maintenance Plan |
|---|---|---|---|
| $150 once off | $300 once off | $200 per hour | $30 per month - Min. total cost with Standard Website Plan $80 |
|
What's Included?
|
|||||||
| Additional Website Page (1 page) | Additional Website Pages (3 pages) | Service Hour | Maintenance Plan | ||||
|---|---|---|---|---|---|---|---|
|
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Custom work on your Telstra Business Website plans, as separately agreed with you |
Available to customers with Telstra Business Digital Marketing Services website or Telstra Online Essentials Website or Telstra Business Website Services website. Includes:
|
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| Extras | Blog Package 3 | Blog Package 6 | |||||||
|---|---|---|---|---|---|---|---|---|---|
|
Monthly Charge
Casual month to month |
$500 (one upfront cost) | $800 (one upfront cost) | |||||||
|
Minimum Monthly Charge
Casual month to month |
|||||||||
|
Annual Price Review
|
|||||||||
|
Business Demand Data
|
|||||||||
|
Monthly Data Allowance
|
|||||||||
|
Network Access
|
|||||||||
|
Plan Speeds
|
|||||||||
|
Minimum Term
|
|||||||||
|
Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
|||||||||
|
Calls + SMS + MMS
To international numbers |
|||||||||
|
Roaming Calls + SMS + MMS
For use while overseas |
|||||||||
|
Roaming Data Allowance
For use while overseas |
|||||||||
|
What's Included
|
Professional writer and designer support for 3 blogs | Professional writer and designer support for 6 blogs |
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What's Not Included
|
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Expiry
|
|||||||||
|
Excess Data Charge
|
|||||||||
|
Eligible Roaming Destinations
|
|||||||||
|
Maximum Early Termination Charges (ETC)
|
|||||||||
|
Devices
|
|||||||||
|
Allowances
|
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Monthly Charge
Casual month to month |
|
| Blog Package 3 | Blog Package 6 |
|---|---|
| $500 (one upfront cost) | $800 (one upfront cost) |
|
What's Included?
|
|||||||
| Blog Package 3 | Blog Package 6 | ||||||
|---|---|---|---|---|---|---|---|
| Professional writer and designer support for 3 blogs | Professional writer and designer support for 6 blogs |
||||||
| Video Extras | Online Advertising Video | Video Package 1 | Video Package 2 | Video Package 3 | |||||
|---|---|---|---|---|---|---|---|---|---|
|
Monthly Charge
|
$300 once off | $500 once off | $800 once off | $1000 once off | |||||
|
Minimum Monthly Charge
|
|||||||||
|
Annual Price Review
|
|||||||||
|
Business Demand Data
|
|||||||||
|
Monthly Data Allowance
|
|||||||||
|
Network Access
|
|||||||||
|
Plan Speeds
|
|||||||||
|
Minimum Term
|
|||||||||
|
Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
|||||||||
|
Calls + SMS + MMS
To international numbers |
|||||||||
|
Roaming Calls + SMS + MMS
For use while overseas |
|||||||||
|
Roaming Data Allowance
For use while overseas |
|||||||||
|
What's Included
|
6/15 - second HD montage ad specifically designed to be used for online advertising on You Tube. Includes your images or stock images with text narrative |
15 second montage based HD video including scriptwriting, text narrative, soundtrack and hosting |
30 second montage based HD video including scriptwriting, text or voiceover narrative, soundtrack and hosting |
30 second custom HD video including scriptwriting, text or voice-over narrative, customer supplied video, 2 motion animations, soundtrack and hosting |
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|
What's Not Included
|
|||||||||
|
Expiry
|
|||||||||
|
Excess Data Charge
|
|||||||||
|
Eligible Roaming Destinations
|
|||||||||
|
Maximum Early Termination Charges (ETC)
|
|||||||||
|
Devices
|
|||||||||
|
Allowances
|
|||||||||
|
|
|||||||||
|
What's Included
|
|||||||||
|
Monthly Charge
|
|||
| Online Advertising Video | Video Package 1 | Video Package 2 | Video Package 3 |
|---|---|---|---|
| $300 once off | $500 once off | $800 once off | $1000 once off |
|
What's Included?
|
|||||||
| Online Advertising Video | Video Package 1 | Video Package 2 | Video Package 3 | ||||
|---|---|---|---|---|---|---|---|
6/15 - second HD montage ad specifically designed to be used for online advertising on You Tube. Includes your images or stock images with text narrative |
15 second montage based HD video including scriptwriting, text narrative, soundtrack and hosting |
30 second montage based HD video including scriptwriting, text or voiceover narrative, soundtrack and hosting |
30 second custom HD video including scriptwriting, text or voice-over narrative, customer supplied video, 2 motion animations, soundtrack and hosting |
||||
| Standard and Standard Plus Extras | Appointment and Customer Management | Online Store | |||||||
|---|---|---|---|---|---|---|---|---|---|
|
Monthly Charge
Casual month to month |
|||||||||
|
Minimum Monthly Charge
Casual month to month |
$40 month to month (min. cost $90 for the first month, includes Standard Website) | $40 month to month (min. cost $90 for the first month, includes Standard Website) | |||||||
|
Annual Price Review
|
|||||||||
|
Business Demand Data
|
|||||||||
|
Monthly Data Allowance
|
|||||||||
|
Network Access
|
|||||||||
|
Plan Speeds
|
|||||||||
|
Minimum Term
|
|||||||||
|
Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
|||||||||
|
Calls + SMS + MMS
To international numbers |
|||||||||
|
Roaming Calls + SMS + MMS
For use while overseas |
|||||||||
|
Roaming Data Allowance
For use while overseas |
|||||||||
|
What's Included
|
|
|
|||||||
|
What's Not Included
|
|||||||||
|
Expiry
|
|||||||||
|
Excess Data Charge
|
|||||||||
|
Eligible Roaming Destinations
|
|||||||||
|
Maximum Early Termination Charges (ETC)
|
|||||||||
|
Devices
|
|||||||||
|
Allowances
|
|||||||||
|
|
|||||||||
|
What's Included
|
|||||||||
|
Minimum Monthly Charge
|
|
| Appointment and Customer Management | Online Store |
|---|---|
| $40 month to month (min. cost $90 for the first month, includes Standard Website) | $40 month to month (min. cost $90 for the first month, includes Standard Website) |
|
What's Included?
|
|||||||
| Appointment and Customer Management | Online Store | ||||||
|---|---|---|---|---|---|---|---|
|
|
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Other information
-
You can cancel at anytime but will need to pay any charges you owe up to the point of cancellation which may include the full month charge for the current billing cycle. (No credit issued)
- Manage your service online
-
You can manage the details of your Telstra Website Services plan(s) and Extras online at marketplace.telstra.com or calling 1800 878 483.
- Billing
-
The pricing in this Critical Information Summary is for a full billing cycle.
- Bill payment charges
-
Fees and charges may apply for bill delivery and payment of your invoice, depending on the method.
We do have fee free options available - more information is available at:
Personal: telstra.com/payment-fees
Business: telstra.com/fees-on-payment-methods
- We're here to help
-
You’ll find more information at marketplace.telstra.com
If you have questions about your bill, need technical or account support, please call the Marketplace team on 1800 878 483 or 133 677 (TTY).
Complaints or disputes
If you need to make a complaint you can:
- call 13 2000 and say "complaint"
- call your Account Representative if you have one
- visit telstra.com/complaints
Further investigation
If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us
-
This is a summary only full legal terms for this plan are available at telstra.com.au/customer-terms/business-government
-
Note: We may not be able to access or make changes to non-Telstra Business Website Services and non-Telstra Business Digital Marketing and non-Telstra Online Essentials websites and may be restricted in carrying out the Online Search Ranking Plan and Online Marketing Performance Plan. If so, we will discuss with you whether these services are the right plans for you. Maintenance Plan excludes changes to the website eCommerce store; and redesign of the website excludes adding additional pages.