Online Marketing Plans Online Search Ranking Online Marketing Performance
Monthly Charge

Casual month to month

Minimum Monthly Charge

Casual month to month

$300 per month From $500 per month
Business Demand Data
Monthly Data Allowance
Network Access
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
  • Audit of website (limited up to 5 website pages) and online presence
  • Help with content optimisation and improved website performance for SEO (limited up to 5 website pages)
  • 5 keywords selected for your business Blog provided every quarter
  • Local support via phone, chat and email
  • Traffic and visitor analytics and reports
  • Create listing on Google My Business, Apple Maps and Facebook Business
  • Quarterly coaching call
  • 24/7 phone support
  • All the features of the Online Search Ranking Plan and Online Advertising Plan $250 of marketing spend per month
What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances

Minimum Monthly Charge

Online Search Ranking Online Marketing Performance
$300 per month From $500 per month
What's Included?
Online Search Ranking Online Marketing Performance
  • Audit of website (limited up to 5 website pages) and online presence
  • Help with content optimisation and improved website performance for SEO (limited up to 5 website pages)
  • 5 keywords selected for your business Blog provided every quarter
  • Local support via phone, chat and email
  • Traffic and visitor analytics and reports
  • Create listing on Google My Business, Apple Maps and Facebook Business
  • Quarterly coaching call
  • 24/7 phone support
  • All the features of the Online Search Ranking Plan and Online Advertising Plan $250 of marketing spend per month
Online Advertising Plans Social Media Advertising Online Advertising 300 Online Advertising 600 Online Advertising 1000 Online Advertising 2500
Monthly Charge

Casual month to month

Minimum Monthly Charge

Casual month to month

From $150 per month From $300 per month From $600 per month From $1000 per month From $2500 per month
Business Demand Data
Monthly Data Allowance
Network Access
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
  • (For Social Advertising only) Ad creation for Facebook and Instagram Ads with options to dedicated 100% or marketing spend to Bing
  • (For Online Advertising plans) Ad creation for Google Ads, Microsoft Advertising and Facebook Ads
  • Monthly traffic and visitor analytics and reports
  • Monthly one-on-one digital marketing coaching
  • Local support via phone, chat and email
  • End-to-end campaign management
  • Real-time reporting on campaign performance
What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances
Marketing Spend (included in the plan)

$100 of marketing spend per month $180 of marketing spend per month $400 of marketing spend per month $750 of marketing spend per month $2000 of marketing spend per month

Minimum Monthly Charge

Social Media Advertising Online Advertising 300 Online Advertising 600 Online Advertising 1000 Online Advertising 2500
From $150 per month From $300 per month From $600 per month From $1000 per month From $2500 per month
What's Included?
  • (For Social Advertising only) Ad creation for Facebook and Instagram Ads with options to dedicated 100% or marketing spend to Bing
  • (For Online Advertising plans) Ad creation for Google Ads, Microsoft Advertising and Facebook Ads
  • Monthly traffic and visitor analytics and reports
  • Monthly one-on-one digital marketing coaching
  • Local support via phone, chat and email
  • End-to-end campaign management
  • Real-time reporting on campaign performance
Marketing Spend (included in the plan)

Social Media Advertising Online Advertising 300 Online Advertising 600 Online Advertising 1000 Online Advertising 2500
$100 of marketing spend per month $180 of marketing spend per month $400 of marketing spend per month $750 of marketing spend per month $2000 of marketing spend per month
Online Advertising Extras Ad Spend
Monthly Charge

$100 per unit (once off charge)
Minimum Monthly Charge

Business Demand Data
Monthly Data Allowance
Network Access
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included

Additional marketing spend for Online Advertising or Online Marketing Performance plans ($100 per month increments.  Each increment includes $70 marketing spend per month)

What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances

What's Included

Monthly Charge

Ad Spend
$100 per unit (once off charge)
What's Included?
Ad Spend

Additional marketing spend for Online Advertising or Online Marketing Performance plans ($100 per month increments.  Each increment includes $70 marketing spend per month)

Other information

 

You can cancel at anytime but will need to pay any charges you owe up to the point of cancellation which may include the full month charge for the current billing cycle. (No credit issued)

 

Manage your service online

You can manage the details of your Telstra Website Services plan(s) and Extras online at marketplace.telstra.com or calling 1800 878 483.

Billing

The pricing in this Critical Information Summary is for a full billing cycle. To opt into receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or set up direct debit. For more information on other bill payment options, go to telstra.com/billpay

We're here to help

 

You’ll find more information at marketplace.telstra.com

If you have questions about your bill, need technical or account support, please call the Marketplace team on 1800 878 483 or 133 677 (TTY).

 

Complaints or disputes

If you need to make a complaint you can:

  • call 13 2000 and say "complaint"
  • call your Account Representative if you have one
  • visit telstra.com/business/complaints

 

Further investigation

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us

 

 

This is a summary only full legal terms for this plan are available at telstra.com.au/customer-terms/businessgovernment

 

Note:  We may not be able to access or make changes to non-Telstra Business Website Services and non-Telstra Business Digital Marketing and non-Telstra Online Essentials websites and may be restricted in carrying out the Online Search Ranking Plan and Online Marketing Performance Plan.  If so, we will discuss with you whether these services are the right plans for you.  Maintenance Plan excludes changes to the website eCommerce store; and redesign of the website excludes adding additional pages.

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MOSB9221-Tue Mar 29 03:00:00 AEDT 2022

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