| Online Marketing Plans | Online Search Ranking | Online Marketing Performance | |||||||
|---|---|---|---|---|---|---|---|---|---|
|
Monthly Charge
Casual month to month |
$300 per month | From $500 per month | |||||||
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Minimum Monthly Charge
Casual month to month |
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Annual Price Review
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Business Demand Data
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Monthly Data Allowance
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Network Access
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Plan Speeds
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Minimum Term
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Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
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Calls + SMS + MMS
To international numbers |
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Roaming Calls + SMS + MMS
For use while overseas |
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Roaming Data Allowance
For use while overseas |
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What's Included
|
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What's Not Included
|
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Expiry
|
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Excess Data Charge
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Eligible Roaming Destinations
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Maximum Early Termination Charges (ETC)
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Devices
|
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Allowances
|
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|
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|
|
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|
Monthly Charge
Casual month to month |
|
| Online Search Ranking | Online Marketing Performance |
|---|---|
| $300 per month | From $500 per month |
|
What's Included?
|
|||||||
| Online Search Ranking | Online Marketing Performance | ||||||
|---|---|---|---|---|---|---|---|
|
|
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| Online Advertising Plans | Online Advertising 300 | Online Advertising 600 | Online Advertising 1000 | Online Advertising 2500 | |||||
|---|---|---|---|---|---|---|---|---|---|
|
Monthly Charge
Casual month to month |
|||||||||
|
Minimum Monthly Charge
Casual month to month |
From $300 per month | From $600 per month | From $1000 per month | From $2500 per month | |||||
|
Annual Price Review
|
|||||||||
|
Business Demand Data
|
|||||||||
|
Monthly Data Allowance
|
|||||||||
|
Network Access
|
|||||||||
|
Plan Speeds
|
|||||||||
|
Minimum Term
|
|||||||||
|
Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
|||||||||
|
Calls + SMS + MMS
To international numbers |
|||||||||
|
Roaming Calls + SMS + MMS
For use while overseas |
|||||||||
|
Roaming Data Allowance
For use while overseas |
|||||||||
|
What's Included
|
|||||||||
|
What's Not Included
|
|||||||||
|
Expiry
|
|||||||||
|
Excess Data Charge
|
|||||||||
|
Eligible Roaming Destinations
|
|||||||||
|
Maximum Early Termination Charges (ETC)
|
|||||||||
|
Devices
|
|||||||||
|
Allowances
|
|||||||||
|
Marketing Spend (included in the plan)
|
$100 of marketing spend per month | $180 of marketing spend per month | $400 of marketing spend per month | $750 of marketing spend per month | $2000 of marketing spend per month | ||||
|
|
|||||||||
|
Minimum Monthly Charge
|
|||
| Online Advertising 300 | Online Advertising 600 | Online Advertising 1000 | Online Advertising 2500 |
|---|---|---|---|
| From $300 per month | From $600 per month | From $1000 per month | From $2500 per month |
|
What's Included?
|
|||
|
Marketing Spend (included in the plan)
|
|||||||
| Online Advertising 300 | Online Advertising 600 | Online Advertising 1000 | Online Advertising 2500 | ||||
|---|---|---|---|---|---|---|---|
| $100 of marketing spend per month | $180 of marketing spend per month | $400 of marketing spend per month | $750 of marketing spend per month | $2000 of marketing spend per month | |||
| Online Advertising Extras | Ad Spend | ||||||||
|---|---|---|---|---|---|---|---|---|---|
|
Monthly Charge
|
$100 per unit (once off charge) | ||||||||
|
Minimum Monthly Charge
|
|||||||||
|
Annual Price Review
|
|||||||||
|
Business Demand Data
|
|||||||||
|
Monthly Data Allowance
|
|||||||||
|
Network Access
|
|||||||||
|
Plan Speeds
|
|||||||||
|
Minimum Term
|
|||||||||
|
Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
|||||||||
|
Calls + SMS + MMS
To international numbers |
|||||||||
|
Roaming Calls + SMS + MMS
For use while overseas |
|||||||||
|
Roaming Data Allowance
For use while overseas |
|||||||||
|
What's Included
|
Additional marketing spend for Online Advertising or Online Marketing Performance plans ($100 per month increments. Each increment includes $70 marketing spend per month) |
||||||||
|
What's Not Included
|
|||||||||
|
Expiry
|
|||||||||
|
Excess Data Charge
|
|||||||||
|
Eligible Roaming Destinations
|
|||||||||
|
Maximum Early Termination Charges (ETC)
|
|||||||||
|
Devices
|
|||||||||
|
Allowances
|
|||||||||
|
|
|||||||||
|
What's Included
|
|||||||||
|
Monthly Charge
|
| Ad Spend |
|---|
| $100 per unit (once off charge) |
|
What's Included?
|
|||||||
| Ad Spend | |||||||
|---|---|---|---|---|---|---|---|
Additional marketing spend for Online Advertising or Online Marketing Performance plans ($100 per month increments. Each increment includes $70 marketing spend per month) |
Other information
-
You can cancel at anytime but will need to pay any charges you owe up to the point of cancellation which may include the full month charge for the current billing cycle. (No credit issued)
- Manage your service online
-
You can manage the details of your Telstra Website Services plan(s) and Extras online at marketplace.telstra.com or calling 1800 878 483.
- Billing
-
The pricing in this Critical Information Summary is for a full billing cycle.
- Bill payment charges
-
Fees and charges may apply for bill delivery and payment of your invoice, depending on the method.
We do have fee free options available - more information is available at:
Personal: telstra.com/payment-fees
Business: telstra.com/fees-on-payment-methods
- We're here to help
-
You’ll find more information at marketplace.telstra.com
If you have questions about your bill, need technical or account support, please call the Marketplace team on 1800 878 483 or 133 677 (TTY).
Complaints or disputes
If you need to make a complaint you can:
- call 13 2000 and say "complaint"
- call your Account Representative if you have one
- visit telstra.com/complaints
Further investigation
If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us
-
This is a summary only full legal terms for this plan are available at telstra.com.au/customer-terms/business-government
-
Note: We may not be able to access or make changes to non-Telstra Business Website Services and non-Telstra Business Digital Marketing and non-Telstra Online Essentials websites and may be restricted in carrying out the Online Search Ranking Plan and Online Marketing Performance Plan. If so, we will discuss with you whether these services are the right plans for you. Maintenance Plan excludes changes to the website eCommerce store; and redesign of the website excludes adding additional pages.