| Domain Names | Australian Domains (except .au Direct Domains) | International Domains | .au Direct Domains | ||||||
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Monthly Charge
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Minimum Monthly Charge
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Annual Price Review
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Business Demand Data
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Monthly Data Allowance
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Network Access
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Plan Speeds
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Minimum Term
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Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
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Calls + SMS + MMS
To international numbers |
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Roaming Calls + SMS + MMS
For use while overseas |
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Roaming Data Allowance
For use while overseas |
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What's Included
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What's Not Included
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Expiry
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Excess Data Charge
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Eligible Roaming Destinations
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Maximum Early Termination Charges (ETC)
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Devices
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Allowances
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Charge
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$80 for two years | $40 for one year | $40 for one year | ||||||
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What's Included?
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| Australian Domains (except .au Direct Domains) | International Domains | .au Direct Domains | |||||
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Charge
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| Australian Domains (except .au Direct Domains) | International Domains | .au Direct Domains | |||||
|---|---|---|---|---|---|---|---|
| $80 for two years | $40 for one year | $40 for one year | |||||
Other information
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A domain name registration is for the period specified. You can cancel at any time, but the subscription will remain active until the end of the registration period. As a result, no credit will be issued if you choose to cancel before the end of the registration period.
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Fair Use Policy
Use of this service is governed by a fair use policy, which deals with excessive use. For further details visit telstra.com.au/customer-terms/business-government
You can cancel at anytime but will need to pay any charges you owe up to the point of cancellation which may include the full month charge for the current billing cycle. (No credit issued)
- Manage your service online
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You can manage the details of your Telstra Business Domains service online at marketplease.telstra.com or by calling 1800 878 483
- Bill Payment Charges
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- Direct Debit is our preferred payment method, you can set it up anytime at telstra.com/directdebit
- Electronic payments – Free
- Payments made in person or by cheque – Extra $2.50 (some exemptions apply)
- Paperless bills are free. A paper bill can be issued for $2.20 per copy sent (some exemptions apply)
- Paper bills are issued unless you set up paperless billing. Set up Email Bill at telstra.com/emailbill or for more information on your billing options visit telstra.com/fees-on-payment-methods
- Billing
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The pricing in this Critical Information Summary is for a full billing cycle.
- We're here to help
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You’ll find more information at marketplace.telstra.com
If you have questions about your bill, need technical or account support, please call the Marketplace team on 1800 878 483 or 133 677 (TTY).
Complaints or disputes
If you need to make a complaint you can:
- call 13 2000 and say "complaint"
- call your Account Representative if you have one
- visit telstra.com/complaints
Further investigation
If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us
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This is a summary only full legal terms for this plan are available at telstra.com.au/customer-terms/business-government
MOSB9219-Thu Jan 12 03:00:00 AEDT 2023