October is National Cyber Security Awareness Month and we're focusing on two-step verification, updating your software, password security and phishing scam awareness.
The two-step verification process is a stronger level of security designed to help keep your Telstra account safe from unauthorised access.
Software updates help fix security gaps, making it harder for unwelcome visitors to access devices. Update when prompted.
This is your first line of defence against hackers. Add a password manager to eliminate the need for multiple passwords.
Setting up a scam filter in the My Telstra app helps block malicious texts before they reach your phone. If you receive a suspicious email, call or text, please report it.
We monitor our network 24/7, so blocking millions of threats like scams, malicious calls, emails and websites is all in a day’s work. It's a great idea for you to stay aware of active scams too.
Rest easy knowing you have more protection from online threats with Device Security Essentials.
Learn how you can help protect yourself, your family and others from harmful or inappropriate online content. Our resources will help you set up parental controls and content filters, block unwanted contact and build safe online habits.
The eSafety Commissioner is Australia's independent regulator for online safety. Their role is to help safeguard you from online harm. If you've experienced cyber bullying, cyber abuse, seen non-consensual images or material that promotes, incites, instructs or depicts abhorrent conduct, please report it to the eSafety Commissioner.
How cyber savvy are you? Test and improve your cyber security knowledge to help you stay safer online.
Easy ways to help protect your personal info online and minimise your exposure to misuse.
Get to know common cyber security threats and how to help prevent them from happening.
You'll love the convenience of online shopping—and the peace of mind about how secure it is.
Find the answers to common questions about Cyber Security and Safety
Parental controls are a great idea. Check your device operating system, search engine, and gaming platforms to help manage what your kids can see/do online. There are also ways to monitor activity and place restrictions on specific devices. Telstra Device Security is a great product to help keep individual devices safe. You can also choose a filter from the industry-endorsed Family Friendly Filter program.
Lodge an illegal or offensive digital content complaint via the Office of the eSafety Commissioner.
Here are two of the most common cyber threats:
When an unauthorised person accesses your personal information, they can create fake IDs. They can also take loans out or make expensive purchases online in your name.
Identity theft is usually seen as a hacker’s activity, but it's often carried out by someone you know. For example, it could be a former partner making purchases in your name because they have access to one of your accounts or your personal information. Be cautious when sharing details and when you part ways with someone and make sure they don’t still have access to any of your accounts.
It’s not uncommon for apps, services, websites, and devices to have security flaws. Criminals can exploit these flaws to access private data and sell it over the dark web or use it to steal money.
You've heard about data breaches where millions of private records have been compromised - affecting the security of people who have had their information stolen. That’s why companies work hard to eliminate as many security flaws and vulnerabilities as they can.
There isn’t much you can do to stop companies getting hacked, but there are a few actions to help reduce the risk of your data being leaked.
Got a cyber security concern? Ask us in the My Telstra app. It's quick and easy and we’ll get back to you as soon as we can.
Find answers to your frequently asked questions.