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Today, we’re helping to protect more than 100,000 devices from costly downtime and security risks.  In 2015, our Managed Services team were awarded – Australian Enterprise Managed Service Provider of the year by Frost and Sullivan.

Our certified analysts are experts in mobile device management for Apple Devices, Android, BlackBerry and Windows Mobile, device policy, security, BYOD, testing, change and release management.

We have built technical depth and industry breadth of experience in the leading platforms – MobileIron and AirWatch (both industry leading cloud based mobile device management) to assist you in the decision cycle, design, implementation and ongoing management of these platforms.

 

Weekday support

After hours support

 

Level 1 user help desk from 8am to 8pm AEST Monday to Friday with extended 24/7 support for password reset and device wipe services.

 

This includes all moves, adds and changes (MAC’s) and upgrades to the core platform and latest mobile operating systems.

 

 

8pm to 8am AEST 24/7 helpdesk and service  capabilities 365 days including:

 

  • Severity 1 or 2 escalations
  • Passcode/Password Reset
  • Kill Pill
  • Lost or Stolen devices
  • VIP issues

 

   Find out