M2M/IOT technology is at the heart of business and community transformation. However, it is complex and difficult to manage effectively.
Whilst M2M/IOT can help you generate revenue and better understand insights into remote devices and company assets, the more data that feeds into your business processes from connected things, the more support and service you’ll need around your M2M/IOT solution.
Anything in the field that is returnable or replaceable, that can be accessed through unique data touchpoints (SIM based or other) needs a well-defined Managed Service. Careful consideration of the business process framework needs to be in place to support device reverse logistics, remote repair, and service performance management.
Engage us for:
- M2M/IOT proactive support and reporting
- Specialised device lifecycle management
- Mission critical, field replaceable mobile or fixed assets support
- Consultative Managed Services project management