GB internet usage
public IP addresses
Successfully run ICT in the cloud with secure virtual servers in our data centres in Australia multiple operating systems and a range of business-ready applications.
Move your ICT to the cloud
Choose a smarter way to manage your ICT with a flexible virtual server solution.
Sign up online for one of our monthly subscription or pay-as-you-go virtual server plans. There's a plan to suit all businesses – from small operators to large enterprises.
Our secure virtual servers – with pre-defined Microsoft® or Linux® operating systems – contain flexible cloud resources, such us CPU, RAM, storage and internet usage. Move them around to suit workload spikes.
Telstra's virtual servers are backed by service level agreements that include 99.9% availability - with 24/7 service support and coverage.
Operating systems and applications
Access a variety of Microsoft and Linux operating systems with our subscriptions and pay-as-you-go virtual server plans. You can also improve your business productivity by adding one or a number of price-competitive Microsoft applications to your virtual servers.
Protect your cloud with our range of cloud security add-ons such as firewalls and extra email and internet protection.
Restrict access and traffic to your network, add internet protection (email and/or web) and get access to other world-class security technology.
To maximise virtual server and network performance, we offer a variety of ways to securely connect your virtual servers to the internet as well as your private network.
Manually create snapshots of your system configuration and have the flexibility to restore your virtual server in 24 hours.
Enable nightly backups for your virtual servers and restore individual files or the entire system data at any time. Depending on your requirements, we can keep backups for up to seven years.
Want to optimise your virtual server and network performance? Request load balancers for your private and public networks and control traffic between multiple virtual servers.
Get your cloud up and running. Let us do all the up-front work for you and transfer your data to the cloud.
We offer an easy-to-use data import service to migrate your data to your cloud at any time.
We'll send you a storage device. Securely load data from your current network to the device and send it back to us.
The management console is the gateway to managing your cloud solution.
You have control. The console provides you with visibility and control of your cloud solution.
Manage virtual server configurations, request backups, snapshots, load balancing services and add other network and security products at any time.
You also have the option to securely access and administer your virtual servers using Telstra's SSL virtual private network connectivity.
Plans and pricing
We offer flexible virtual server plans – subscription and pay as you go.
Complete your solution
Select from our range of cloud add-on products and services to build a complete solution to suit your business.
Successfully run ICT in the cloud with secure virtual servers in our data centres in Australia. Choose from multiple operating systems and a range of business-ready applications.
Pricing is in Australian dollars.
Choose Telstra Next IP network, IPSec VPN to securely connect your office to virtual servers.
Have the freedom to select the resources you need during the month - with no minimum term or installation fees.
A CPU-hour represents a single CPU allocated to a powered-on virtual server for 1 hour. For virtual servers with multiple CPUs each CPU accrues 1 CPU-hour, per hour.
1GB of RAM allocated to a powered-on virtual server for 1 hour accrues 1 GB-hour.
1GB of storage allocated to a virtual server for 1 hour accrues 1 GB-hour. The storage usage includes all virtual disks allocated to the virtual server.
|Internet usage||Internet usage is charged based on the amount of internet traffic transferred in and out of your virtual servers. This includes uploads and downloads.|
|Operating systems||A variety of Windows® and Linux® operating systems to run your virtual servers will be included in your plan.|
|Public IP addresses||
1 public IP address allocated to a virtual server for one hour accrues 1 IP-hour.
You can check how much you've spent by accessing the Cloud Services management console. See if you are utilising all the resources available in your plan at any time.
If you think you're likely to go over your plan, don't worry, you'll only pay competitive additional usage fees calculated on an hourly basis.
The additional usage fees are standard for all monthly plans and only apply when you've exceeded your monthly usage.
|Items||Unit measure||Usage rate (plus GST)|
|Internet usage||GB transferred in/out||$0.15|
|Public IP address||IP-hour||$0.003|
Through the Cloud Services management console, create snapshots of your system at any time - we'll keep them for up to 24 hours. In case something goes wrong, you can restore your virtual server during that time.
You can also enable nightly backups of some or all of your virtual server data. Depending on your requirements, we can keep them for one week, one month, one quarter, one year or up to seven years.
|Resource||Monthly fee (plus GST)|
|Backup / 1 week data retention||$0.32 per GB protected|
|Backup / 1 month data retention||$0.45 per GB protected|
|Backup / 1 quarter data retention||$0.70 per GB protected|
|Backup / 1 year data retention||$1.10 per GB protected|
|Backup / 7 year data retention||$1.25 per GB protected|
|Backup / long-term data restoration (for data that is older than one quarter)||$1.20 (one-off fee per GB restored)|
|24-hour snapshot||$0.0003 per GB-hour|
Get your cloud up and running by transferring your data to your virtual servers yourself over the internet or private network. If your data is 100GB or more, you may save time by using our easy-to-use data import service.
Telstra Next IP® network
Telstra customers based in Australia can access virtual servers using a Telstra Next IP® network connection – Business IP, Connect IP or IP MAN.
Permanent site-to-site connectivity to your virtual servers connected to your private cloud network.
Buy a virtual server on shared compute plan online.
Compare our plans and choose a virtual server plan to suit your business needs.
When you're happy with your selection, go to 'checkout'.
To place the order, you'll be asked to enter your login details or register for a new account.
Existing Telstra customers
Enter an existing Telstra Business or Telstra Enterprise & Government online username, password and/or business ID (if you have one).
New Telstra customers
Register for an account, you can register here. Once registered, you can log in to purchase a plan.
You'll need to provide contact details for someone who can answer any technical questions. If this isn't you, then you need to organise a technical contact to speak on your behalf.
The order will be charged to your existing Telstra account.
Existing Telstra customers
If you have a business ID attached to your login credentials, you'll need to be a Cloud Authorised Purchaser to buy a virtual server plan.
New Telstra customers
You'll need to provide company details such as a valid ABN and an Australian address. You'll also need to provide a mobile number. We'll send you an SMS PIN which you'll need to use to validate your new Telstra account.
If we can't get in contact with you using the number(s) you provided when you first set up your account, your access to the Cloud Services management console and your virtual servers will be suspended until we hear from you.
We'll send you a confirmation email once your account has been activated. We'll then let you know when everything is up and running.
You can buy virtual server plans, extra storage, internet usage and a data import service online.
Existing customers without online access can request a username and password here. Or contact your Telstra representative.
Contact if you need further help on 1800 620 345, we’re available Monday to Friday, 9am to 5pm
Or email firstname.lastname@example.org and we'll get back to you as soon as we can.
Some virtual server add-ons can be requested through the management console, which you get access to once you sign up to one of our virtual server plans.
Choose from a range or virtual server add-ons, such as a Telstra private network, price-competitive applications, as well as network and security features.