Community & environment

We don’t back unsolicited proposals for funding.  If you’ve got a social impact project you want to get off the ground, you may be able to get help through the great tools we’ve invested in through the Telstra Foundation.

If you're experiencing financial hardship, our team can help you find the right assistance to keep you connected for as long as you need. You can talk to us call 13 22 00 and say "financial hardship" or complete our contact request form. One of our team members will assess your needs and tailor the right assistance for you.

Domestic and family violence occurs when someone who has a close personal relationship with you makes you feel afraid, powerless, or unsafe. It can be physical but can also be emotional and psychological. Non-physical forms of abuse can be just as damaging as physical assaults. If you feel disrespected, unable to be yourself, afraid to disagree, or negotiate for what you want, this may be a sign of abuse. Forms of abuse and violence can include: 

• Physical harm - threats of self/physical harm, smashing things, hurting pets

• Emotional and psychological abuse - humiliation, put-downs and blaming

• Financial abuse - strict or unfair control of money

• Verbal abuse - name-calling, yelling

• Social abuse - controlling where you go and who you see

• Sexual abuse - and rape

• Stalking - following, making excessive phone calls, texts or emails

• Spiritual or cultural abuse - controlling practices or choices

Get support now.

Yes, there's a range of phones and other devices available through our disability equipment program that can help you. You can contact the Disability Enquiry Hotline for more information: 
 

• 1800 068 424 (Voice) 

• 133 677 Teletypewriter (TTY) 

• Email the disability enquiry hotline

Assistance packages are offered based on impacted locations. If you have a mobile service with us, you’ll receive an SMS advising you of your eligibility. Announcements are also made locally in impacted areas when a disaster event happens. Find out what disaster assistance is available.