Community & environment
We're here to help at all times
Helping our community
Living with a disability
Almost 1 in 5 Australians identify as living with disability. So, we're committed to ensuring our products are accessible and inclusive of everyone.
First Nations Australians
We're helping our First Nations customers be better connected. We've got a dedicated service team and other resources to support you.
Rural and regional
When you're living or working in some of Australia's most remote areas, staying connected can be a matter of life and death.
Helping you stay connected regardless of age, income, ability or location.
We encourage our people to volunteer and support the issues that matter to our community.
Awards, grants and sponsorships
We support the community and celebrate its achievements.
Building digital skills
We’re helping all Australians build their digital skills so they can become better connected and thrive in this digital world.
Tech Savvy Seniors
Helping you learn new ways to stay connected with your loved ones and brush up on your online skills. It's never too late.
Helping the environment
As we continue our rollout of 5G technology around Australia, we're committed to sharing information on our real-world tests of 5G electromagnetic energy (EME) levels.
We're determined to reduce our environmental impact and to help our customers reduce theirs. We want everyone to thrive in a digital world and our environment strategy is key to achieving this.
Every year we publish a Sustainability Report with information on sustainability issues that matter to our business and our stakeholders.
Our sustainability strategy focuses on the issues that are most important for our business and the areas in which we have the expertise to make a meaningful impact. Want to learn more about sustainability at Telstra?
Community Services FAQs
We don’t back unsolicited proposals for funding. If you’ve got a social impact project you want to get off the ground, you may be able to get help through the great tools we’ve invested in through the Telstra Foundation.
Rather get in touch? Let's get you connected
Online help & support
Find answers to your frequently asked questions.
My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Speak to us in your preferred language. We've got you covered.