Community & environment

We don’t back unsolicited proposals for funding.  If you’ve got a social impact project you want to get off the ground, you may be able to get help through the great tools we’ve invested in through the Telstra Foundation.

Domestic and family violence (D&FV) is the use of violent, threatening, coercive or controlling behaviours by an individual against a family member(s), or someone with whom they have, or have had an intimate relationship with, including carers.

It can be physical, emotional or psychological. Non-physical forms of abuse can be just as damaging as physical assaults and can include technology-facilitated abuse.

Technology-facilitated abuse involves the misuse of devices (such as phones, computers, tablets), accounts (such as email) and software platforms (such as social media) to control, abuse, track and intimidate. It can involve stalking - following, making excessive phone calls, texts or emails.

Economic abuse is another kind of D&FV - using finances and economic resources to gain power and control in the relationship (e.g., monitoring spending, restricting access to financial resources, and accruing debt). 

Whatever the abuse, it’s not your fault. It’s the abuser who is responsible.

Get domestic & family violence support

If you're experiencing financial hardship, our team can help you find the right assistance to keep you connected for as long as you need. You can talk call us on13 22 00 and say financial hardship or complete our contact request form. One of our team members will assess your needs and tailor the right assistance for you.

Assistance packages are offered based on impacted locations. If you have a mobile service with us, you’ll receive an SMS advising you of your eligibility. Announcements are also made locally in impacted areas when a disaster event happens. Find out what disaster assistance is available. 

Yes, there's a range of phones and other devices available through our disability equipment program that can help you. You can contact the Disability Enquiry Hotline for more information: 
 

• 1800 068 424 (Voice) 

• 133 677 Teletypewriter (TTY) 

• Email the disability enquiry hotline