Can I change my Pre-Paid service to post-paid & vice-versa?
Yes, you can change your mobile from Pre-Paid to post-paid or post-paid to Pre-Paid. When changing to Pre-Paid you can keep your number, but you'll need a new SIM card. To make the switch:
- Contact us
- Visit your local Telstra store
Important: You can't transfer ownership of a mobile at the same time as when you're switching from Pre-Paid to post-paid or vice versa. If you want to transfer ownership, you'll need to request a change of ownership and fill out a transfer form.
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