This article tells you how to order extra wall sockets for your copper phone line, and how much it costs to do so.

How many extra sockets can I get?

You can order up to five extra sockets at one time.

How much do extra copper phone sockets cost*?

There’s technician call out fee of $92 plus an additional fee for each socket.

The additional fee depends on how hard the installation is.

Standard installation - $120

E.g.: on an external wall, or somewhere with under floor access

Non-standard installation - $192

E.g.: in a ceiling space

* These charges do not include additional phone sockets for services on the nbn network.

Good to know:

  • Our technicians will give you a fixed price for the whole installation once they see the job.

Will my extra sockets work with a service the nbn™ network?

In most cases, extra copper phone line sockets don’t work once you’re on the nbn network. But:

  • If you have nbn Fixed Wireless and you keep your home phone on the copper network, then your extra copper phone line sockets will still work.
  • In most instances, you can get one of our technicians to rewire your extra sockets so they still work when you switch to nbn network, fees apply.

How do I order extra phone sockets?

Call 13 22 00 and say ‘Telstra Platinum’.

Want more information?

Visit Telstra Platinum.




Still need to get in touch

My Telstra app

Help made easy with the My Telstra app.

Download today
Contact us

Prefer to chat to someone? We're here to answer your questions

Contact us
Tech help on call

Technology crisis? Our experts are available 24/7

View Platinum services