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You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

A Domain Name Server, or DNS, is what lets your modem communicate with the internet.

If you’re a Telstra broadband customer you should use the Domain Name Server IP address which is assigned to you during login.

However, if you purchased a third-party modem*, or you had to hard reset your Telstra-supplied modem, you may need to manually assign your DNS.

Which DNS Settings should I use?

If you need to manually assign your modem’s DNS, select the IP address according to your State:

Telstra’s DNS Settings:

State Primary DNS Server IP Address Secondary DNS Server IP Address
South Australia, Northern Territory
Western Australia

* Telstra does not take any responsibility for incorrect configuration of third-party modems.


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