Checking availability
How upgrading benefits your business
When you lock in an FTTP connection, your business unlocks improved internet reliability.
Access faster internet speed options
Choose from our range of plans that support high speed tiers for fixed line, fibre connections.
Get faster download and upload speeds
FTTP’s high bandwidth and consistent speeds means optimal tech performance for your workforce.
Connect more devices at once
FTTP’s fibre-optic technology delivers speeds for collaboration across up to 50 devices and larger teams.
Connect up to 50 devices only on a Business Pro Ultrafast nbn® plan.
Future-proof the tech that supports your business
Move away from old tech types such as copper, that slow down your internet connection.
How to upgrade to Fibre to the Premises
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Check your eligibility
Enter your business address to check if you can upgrade to FTTP with free installation from nbn.
Free upgrade for standard installation only.
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Chat with us to upgrade
Message us about your plan needs to move to FTTP and if a tech upgrade is needed we’ll book one in with nbn.
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Get dedicated support
We’ll make sure you’re moved across with minimal downtime so you have what you need to get up and running with FTTP.
Check if your business address is eligible
We found multiple addresses. Please select yours from the list below.
Great! You can get connected to nbn®
Available
You can connect to the nbn™ network via Hybrid Fibre Coaxial technology.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great! You can get connected to nbn®
Available
You can connect to the nbn™ network via Fibre to the Premises technology.
Need more than one service at this address? Learn about adding an additional service.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great! You can get connected to nbn®
Available
You can connect to the nbn™ network via Fibre to the Building technology.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum speeds at your address
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Download speed0000 - 0000 Mbps
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Upload speed0000 - 0000 Mbps
The maximum speed ranges are determined by the technology nbn co makes available at your business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-premises set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.
When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.
These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great! You can get connected to nbn®
Available
You can connect to the nbn™ network via Fibre to the Node technology.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum speeds at your address
-
Download speed0000 - 0000 Mbps
-
Upload speed0000 - 0000 Mbps
The maximum speed ranges are determined by the technology nbn co makes available at your business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-premises set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.
When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.
These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great! You can get connected to nbn®
Available
You can connect to the nbn™ network via Fibre to the Curb technology.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum speeds at your address
-
Download speed0000 - 0000 Mbps
-
Upload speed0000 - 0000 Mbps
The maximum speed ranges are determined by the technology nbn co makes available at your business, and are the best estimate we can make of the fastest possible speeds of your connection, based on the information available. The speeds you’ll experience will usually be slower, particularly during busy periods, and may be impacted by things like your in-premises set up and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.
When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speeds available at your address are lower.
These maximum speeds at your address shown here and in your plan options are for the existing line at the address only. If you need an additional service, we’ll notify you of the maximum and download and upload speeds of the additional line once it's connected. Do I need an additional service?
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great! You can get connected to nbn®
Available
You can connect to the nbn™ network via Fixed Wireless technology.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great!
Available
You can connect to the Opticomm access network.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great! You can get connected via Cable now
Available
Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map.
Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map.
To connect to CABLE, contact our messaging team.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great! You can get connected via ADSL now
Available
Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map.
Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map.
To connect to ADSL, contact our messaging team.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Great!
Available
You can connect to the Opticomm access network.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Email my results
Great!
Available
You can connect to 5G Wireless Internet.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Our nbn, ADSL and cable plans are currently unavailable in your area.
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Choose your nbn plan with unlimited monthly data
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Business Essential nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable
$120 per month
Plan price may change.Great for:
SD video conferencing while your team share files, collaborate online and stream.nbn®50 | Typical speeds (9am-5pm weekdays)-
50Mbps
Download
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17Mbps
Upload
Speeds experienced may be lower due to factors incl. in-premises set up/wiring.
Speeds experienced may be lower due to factors incl. in-premises set up/wiring and will be confirmed post connection.Speeds experienced may be lower due to factors incl. in-premise set up/wiring and will be confirmed post connection.Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-premise set up/wiring and will be confirmed post connection.Speeds experienced may be lower due to factors incl. in-premise set up/wiring.Speeds experienced may be lower due to factors incl. in-premise set up/wiring.Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-premise setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Maximum speeds at your address on this plan:
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Mbps
Download
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Mbps
Upload
We recommend a lower plan as this plan’s maximum download speed is 50 Mbps and your nbn connection supports a maximum download speed below 25Mbps.
If your maximum upload speed is higher than 4Mbps you may still experience faster upload speeds on this plan compared to the plan below.
This plan’s maximum download speed is 50 Mbps. You won’t be able to achieve this speed. Your nbn connection supports a maximum download speed of .
This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed.
This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.
This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.
Speeds experienced may be lower due to factors incl. in-premises set up/wiring.Speeds experienced may be lower due to factors incl. in-premises set up/wiring.Speeds experienced may be lower due to factors incl. in-premises set up/wiring.Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors incl. in-premises set up/wiring. -
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$125 per month
Plan price may change.Bonus Telstra Plus points offer ends 11 August. Eligibility criteria apply to join Telstra Plus. Explore Telstra Plus dealGreat for:
HD video conferencing while your team share large files, collaborate online and stream. -
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130,000 bonus points, Business Pro Fast nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable
$125 per month
Plan price may change.Bonus Telstra Plus points offer ends 11 August. Eligibility criteria apply to join Telstra Plus. Explore Telstra Plus dealGreat for:
Smooth video conferencing while your team shares large files fast and work across cloud apps.nbn®250 |Typical speeds (9am-5pm weekdays)-
250Mbps
Download
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80Mbps
Upload
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
Maximum speeds at your address on this plan:
-
Mbps
Download
-
Mbps
Upload
This plan’s maximum download speed is not supported at your address. Find out whyWe're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
This plan’s maximum download speed is supported at your address.We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
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130,000 bonus points, Business Pro Superfast nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable
$145 per month
Plan price may change.Bonus Telstra Plus points offer ends 11 August. Eligibility criteria apply to join Telstra Plus. Explore Telstra Plus dealGreat for:
Smoother quality video conferencing while your team shares large files very fast and work frequently across cloud apps.nbn®500 |Typical speeds (9am-5pm weekdays)-
425Mbps
Download
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160Mbps
Upload
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
Maximum speeds at your address on this plan:
-
Mbps
Download
-
Mbps
Upload
This plan’s maximum download speed is not supported at your address. Find out whyWe're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
This plan’s maximum download speed is supported at your address.We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
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130,000 bonus points, Business Pro Ultrafast nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable
$175 per month
Plan price may change.Bonus Telstra Plus points offer ends 11 August. Eligibility criteria apply to join Telstra Plus. Explore Telstra Plus dealGreat for:
Seamless high-quality video conferencing while your team shares large files extremely fast and work heavily across cloud apps.nbn®1000 |Typical speeds (9am-5pm weekdays)-
815Mbps
Download
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320Mbps
Upload
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
Maximum speeds at your address on this plan:
-
Mbps
Download
-
Mbps
Upload
This plan’s maximum download speed is not supported at your address. Find out whyWe're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
This plan’s maximum download speed is supported at your address.We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
We're still calculating typical speeds 9am-5pm weekdays on this plan - the information here is an estimate only.
Speeds experienced may be lower due to factors including in-premises set up/wiring. Plan available on FTTP connections only.
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Frequently asked questions
nbn will need up to 6 weeks to prepare your fibre (FTTP) upgrade for installation. nbn may need more time for highly complex upgrades or instances where additional cabling is required. During this time, we will set you up on a plan that’s compatible with your existing nbn tech. Once the fibre upgrade process is complete, we'll move you over to your selected high-speed plan. We won't disconnect your existing connection until your new Fibre to the Premises (FTTP) tech type is connected. You also won’t pay for the high speed-plan until we move you over.
Note: Once you’ve chosen to upgrade to FTTP, you can’t go back to your old connection.
- An nbn® approved installer may need to visit to assess the outside of your premises and identify any obstacles for your upcoming fibre (FTTP) upgrade installation appointment. You do not need to be there at this time.
- Once external checks are complete, we’ll call you to book an installation date.
- On the day of the upgrade, the process will take 3-4 hours. Someone over 18 needs to be at the premises during the upgrade.
- Once the upgrade is complete, you can complete the installation yourself. Simply unplug your modem from the old connection and plug it into the new FTTP connection. It will take a few moments to sync up. And you’re done.
- If you need help getting connected or if your setup requirements are complex, we can professionally install your modem for $299. We’ll setup your modem with your new connection box and make sure phone lines, printers and other hardware are also connected.
Note: Make sure to plug your replacement 4G Backup dongle into your Telstra Business Smart Modem, as your current 4G Backup dongle has been disconnected. 4G coverage required.
If you’re leasing, make sure that you have the landlord or property manager's permission before the visit. The technician may need to do work that will need approval - such as drilling into the property walls.
The work involves:
- Installation of the nbn fibre lead-in with nbn utility box and drop cable
- Installation of nbn utility box to the property’s external wall and internal nbn connection box and power supply.
Internet
To avoid downtime, nbn® will leave your existing connection active while they install your new (FTTP) connection and ensure it’s up and running before they switch you over. During the upgrade, there may be a temporary interruption to your service. This could be anywhere from 15-30 minutes depending on the required activities and the current nbn technology at your premises. We’ll help keep your business online during this time using 4G backup. Simply plug your replacement 4G Backup dongle into your modem to stay connected. 4G coverage required. When you unplug your modem from the old connection and plug it into the new FTTP connection, it may take a few minutes to sync up. You may also need to move your modem.
Inbound Calls
If you opt to retain your old phone number, there will be a period where customers will not be able to contact you as we move your number from your old service, to your new one. Any potential downtime will be 2-4 hours, and 24 hours in worst case scenarios. We will work with you to schedule the downtime to avoid as much disruption to your business operations as possible.
nbn® has set eligibility criteria for the upgrade program, including select addresses only and which plan you need to be on to receive the free FTTP tech upgrade based on your current tech type. If your current tech type is Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) you will need to choose the Premium plan or above to be eligible for a free tech upgrade.