| Pricing and terms - Microsoft Dynamics 365 | Microsoft Dynamics 365 Business Central Essential | Microsoft Dynamics 365 Business Central Team Members | Microsoft Dynamics 365 Field Service | Microsoft Dynamics 365 for Customer Service Prof. | Microsoft Dynamics 365 for Customer Service, Enterprise Edition | Microsoft Dynamics 365 for Sales Prof. | Microsoft Dynamics 365 for Sales, Enterprise Edition | Microsoft Dynamics 365 for Team Members, Enterprise Edition | |
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Monthly Charge
12 month term |
$105.71 | $12.10 | $143.44 | $75.57 | $143.44 | $98.12 | $143.43 | $12.10 | |
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Minimum Monthly Charge
12 month term |
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Annual Price Review
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Business Demand Data
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Monthly Data Allowance
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Network Access
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Plan Speeds
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Minimum Term
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Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
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Calls + SMS + MMS
To international numbers |
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Roaming Calls + SMS + MMS
For use while overseas |
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Roaming Data Allowance
For use while overseas |
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What's Included
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What's Not Included
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Expiry
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Excess Data Charge
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Eligible Roaming Destinations
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Maximum Early Termination Charges (ETC)
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Devices
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Allowances
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Annual Charge
Payable annual upfront |
$1268.52 | $145.20 | $1721.28 | $906.84 | $1721.28 | $1177.44 | $1721.28 | $145.20 | |
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Monthly Charge
Payable month to month |
$126.85 | $14.52 | $172.13 | $90.68 | $172.13 | $117.74 | $172.13 | $14.52 | |
All prices include GST |
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Monthly Charge
12 month term |
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| Microsoft Dynamics 365 Business Central Essential | Microsoft Dynamics 365 Business Central Team Members | Microsoft Dynamics 365 Field Service | Microsoft Dynamics 365 for Customer Service Prof. | Microsoft Dynamics 365 for Customer Service, Enterprise Edition | Microsoft Dynamics 365 for Sales Prof. | Microsoft Dynamics 365 for Sales, Enterprise Edition | Microsoft Dynamics 365 for Team Members, Enterprise Edition |
|---|---|---|---|---|---|---|---|
| $105.71 | $12.10 | $143.44 | $75.57 | $143.44 | $98.12 | $143.43 | $12.10 |
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Annual Charge
Payable annual upfront |
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| Microsoft Dynamics 365 Business Central Essential | Microsoft Dynamics 365 Business Central Team Members | Microsoft Dynamics 365 Field Service | Microsoft Dynamics 365 for Customer Service Prof. | Microsoft Dynamics 365 for Customer Service, Enterprise Edition | Microsoft Dynamics 365 for Sales Prof. | Microsoft Dynamics 365 for Sales, Enterprise Edition | Microsoft Dynamics 365 for Team Members, Enterprise Edition |
|---|---|---|---|---|---|---|---|
| $1268.52 | $145.20 | $1721.28 | $906.84 | $1721.28 | $1177.44 | $1721.28 | $145.20 |
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Monthly Charge
Payable month to month |
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| Microsoft Dynamics 365 Business Central Essential | Microsoft Dynamics 365 Business Central Team Members | Microsoft Dynamics 365 Field Service | Microsoft Dynamics 365 for Customer Service Prof. | Microsoft Dynamics 365 for Customer Service, Enterprise Edition | Microsoft Dynamics 365 for Sales Prof. | Microsoft Dynamics 365 for Sales, Enterprise Edition | Microsoft Dynamics 365 for Team Members, Enterprise Edition |
|---|---|---|---|---|---|---|---|
| $126.85 | $14.52 | $172.13 | $90.68 | $172.13 | $117.74 | $172.13 | $14.52 |
All prices include GST |
Information about the pricing
- Monthly Plan Minimum Charge
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The minimum charge for the monthly plan is one full monthly charge per user.
- Annual Plan Minimum Charge
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The minimum charge for the annual plan is one full annual charge per user.
- Early Termination Charge
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If you cancel a Microsoft 365 subscription within 7 days after purchase or renewal, you’ll be entitled to a pro-rata refund. If you request to cancel a subscription after 7 days, cancellation will be scheduled at the end of the current subscription term. You’ll be charged for the full amount of your remaining monthly or annual contract term, and continue to have access to the service until the end of the subscription term.
Information about the service
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Your plan is for a Microsoft Dynamics 365 application which is available through the Telstra Apps Marketplace.
Microsoft Dynamics 365 is a Customer Relationship Management (CRM) application, which is hosted by Microsoft.
- Telstra Apps Marketplace
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The Telstra Apps Marketplace is a web-based marketplace that enables you to purchase and manage various software applications that we make available from time to time. You need an internet connection to access the Telstra Apps Marketplace. To start using the Telstra Apps Marketplace, visit marketplace.telstra.com and create an account.
You may need to meet minimum system requirements to use certain applications available on the marketplace, which will be set out on marketplace.telstra.com and Our Customer Terms.
You’re responsible for ensuring that you meet these requirements.
- Minimum Term
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30 days on a monthly plan and 1 full year on an annual plan.
- What's Included?
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You can choose from different Microsoft 365 Suite categories, which each have their own different types of User Subscription Licenses. These plans can be used in conjunction with each other.
For details on what's included in each plan, see marketplace.telstra.com/home. You are responsible for arranging for the necessary hardware and system configuration to enable voice-related functionality.
- Manage your service online
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You can manage your Telstra Apps Marketplace applications online at marketplace.telstra.com
- Billing
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The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro-rata charges for part of the month if you started or changed your plan partway through a billing period – refer to the ‘Important information about your first bill’ section below for more information.
To opt in to receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or set up a direct debit.
For more information on other bill payment options, go to telstra.com/billpay
- We're here to help
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You’ll find more information at telstra.com/business. If you have questions about your bill, technical support service or connection, please call us on 13 2000 or 1800 808 981 (TTY).
- Complaints or Disputes
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If you need to make a complaint you can:
• call 13 2000 and say “complaint”
• call your Client Executive if you have one
- Further Information
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If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us
- Summary
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This is a summary only – the full legal terms for this plan are contained in your agreement with Telstra, including Our Customer Terms which is available at telstra.com/customer-terms