Plans | Microsoft Dynamics 365 Enterprise Edition Plan 1 | Microsoft Dynamics 365 for Customer Service, Enterprise Edition | Microsoft Dynamics 365 for Field Service, Enterprise Edition | Microsoft Dynamics 365 for Project Service Automation, Enterprise Edition | Microsoft Dynamics 365 for Sales, Enterprise Edition | Microsoft Dynamics 365 for Sales, Enterprise Edition for SMB | Microsoft Dynamics 365 for Team Members, Enterprise Edition | Microsoft Dynamics 365 for Team Members, Enterprise Edition for SMB | |
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Monthly Charge
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Minimum Monthly Charge
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Business Demand Data
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Monthly Data Allowance
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Network Access
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Minimum Term
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Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
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Calls + SMS + MMS
To international numbers |
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Roaming Calls + SMS + MMS
For use while overseas |
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Roaming Data Allowance
For use while overseas |
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What's Included
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What's Not Included
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Expiry
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Excess Data Charge
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Eligible Roaming Destinations
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Maximum Early Termination Charges (ETC)
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Devices
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Allowances
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Charge per user/per month
(inc GST) |
$173.69 | $143.44 | $143.44 | $143.44 | $143.44 | $55.99 | $12.10 | $7.04 | |
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Charge per user/per month
(inc GST) |
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Microsoft Dynamics 365 Enterprise Edition Plan 1 | Microsoft Dynamics 365 for Customer Service, Enterprise Edition | Microsoft Dynamics 365 for Field Service, Enterprise Edition | Microsoft Dynamics 365 for Project Service Automation, Enterprise Edition | Microsoft Dynamics 365 for Sales, Enterprise Edition | Microsoft Dynamics 365 for Sales, Enterprise Edition for SMB | Microsoft Dynamics 365 for Team Members, Enterprise Edition | Microsoft Dynamics 365 for Team Members, Enterprise Edition for SMB |
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$173.69 | $143.44 | $143.44 | $143.44 | $143.44 | $55.99 | $12.10 | $7.04 |
Information about the service
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Your plan is for a Microsoft Dynamics 365 application which is available through the Telstra Apps Marketplace.
Microsoft Dynamics 365 is a Customer Relationship Management (CRM) application, which is hosted by Microsoft.
- Minimum Requirements
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To qualify for Microsoft Project for Office 365 you are required to have a valid ABN/ACN or ARBN
You need an internet connection to access the Telstra Apps Marketplace. To start using the Telstra Apps Marketplace, visit marketplace.telstra.com and create an account.
You may need to meet minimum system requirements to use certain applications available on the marketplace, which will be set out on marketplace.telstra.com and Our Customer Terms.
You need to also purchase a user licence for each user of the Microsoft Dynamics 365 application (User SL).
You’re responsible for ensuring that you meet these requirements.
- Telstra Apps Marketplace
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The Telstra Apps Marketplace is a web-based marketplace that enables you to purchase and manage various software applications that we make available from time to time.
- Minimum Term
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Casual. There is no fixed or minimum term but you need to give us 30 days’ notice to cancel your Microsoft Dynamics 365 subscription.
- What's Included?
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Plans and Applications
Dynamics 365 Enterprise Edition Plan 1
Dynamics 365 for Customer Service Enterprise Edition
Dynamics 365 for Field Service Enterprise Edition
Minimum licences
1
1
1
View activity feeds
Manage activities
Read and write custom application data
Customer Service automation
Field Service automation
Project Service automation
Sales force automation
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Plans and Applications
Dynamics 365 for Project Service Automation Enterprise Edition
Dynamics 365 for Sales Enterprise Edition
Dynamics 365 for Sales Enterprise Edition for SMB
Minimum licences
1
1
1
View activity feeds
Manage activities
Read and write custom application data
Customer Service automation
Field Service automation
Project Service automation
Sales force automation
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Plans and Applications
Dynamics 365 for Team Members Enterprise Edition
Dynamics 365 for Team Members Enterprise Edition for SMB
Minimum licences
1
1
View activity feeds
Manage activities
Read and write custom application data
Customer Service automation
Field Service automation
Project Service automation
Sales force automation
Information about the pricing
- Your Minimum Monthly Charge
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As per table at the top of this page
- Early Termination Charge
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There is no Early Termination Charge.
Other information
- Manage your service online
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You can manage your Telstra Apps Marketplace applications online at marketplace.telstra.com
- Billing
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The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro-rata charges for part of the month if you started or changed your plan partway through a billing period – refer to the ‘Important information about your first bill’ section below for more information.
To opt in to receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or set up a direct debit.
For more information on other bill payment options, go to telstra.com/billpay
- Important Information about your first bill
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When you first start a plan or change your plan partway through a billing period, your first bill will include your minimum monthly charge in advance. It will also include a proportion of your minimum monthly charge based on the number of days left in the billing period.
- We're here to help
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You’ll find more information at telstra.com/business. If you have questions about your bill, technical support service or connection, please call us on 13 2000 or 1800 808 981 (TTY).
- Complaints or disputes
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If you need to make a complaint you can:
• call 13 2000 and say “complaint”
• call your Client Executive if you have one
• visit telstra.com/business/complaints
- Further Investigation
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If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us
- Summary
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This is a summary only – the full legal terms for this plan are contained in your agreement with Telstra, including Our Customer Terms which is available at telstra.com/customer-terms
Microsoft and Dynamics are trademarks of Microsoft Corporation in the United States and/or other countries. ® are registered trademarks and ™ are trademarks of Telstra Corporation Limited, ABN 33 051 775 556.
MOSB6010-Wed Feb 05 00:00:00 AEDT 2020