DocuSign for Salesforce Pricing - 12 Month Pre-paid | DocuSign Standard SFDC | DocuSign Business Pro SFDC | DocuSign Business Pro plus Premier Support SFDC | DocuSign Business Pro plus Enterprise Premier Support SFDC | DocuSign Enterprise Pro SFDC | DocuSign Enterprise Pro plus Premier Support SFDC | Enterprise Pro plus Enterprise Premier Support SFDC | ||
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Monthly Charge
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Minimum Monthly Charge
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Annual Price Review
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Business Demand Data
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Monthly Data Allowance
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Network Access
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Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
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Calls + SMS + MMS
To international numbers |
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Roaming Calls + SMS + MMS
For use while overseas |
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Roaming Data Allowance
For use while overseas |
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What's Included
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What's Not Included
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Expiry
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Excess Data Charge
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Eligible Roaming Destinations
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Maximum Early Termination Charges (ETC)
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Devices
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Allowances
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Pricing (inc GST) paid annually in advance per user/per year
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$554 | $858 | $987 | $1,047 | $1,848 | $2,125 | $2,255 | ||
Number of users permitted
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2 – 5 | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | ||
Pricing (inc GST) paid annually in advance per user/per year
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DocuSign Standard SFDC | DocuSign Business Pro SFDC | DocuSign Business Pro plus Premier Support SFDC | DocuSign Business Pro plus Enterprise Premier Support SFDC | DocuSign Enterprise Pro SFDC | DocuSign Enterprise Pro plus Premier Support SFDC | Enterprise Pro plus Enterprise Premier Support SFDC | |
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$554 | $858 | $987 | $1,047 | $1,848 | $2,125 | $2,255 |
Number of users permitted
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DocuSign Standard SFDC | DocuSign Business Pro SFDC | DocuSign Business Pro plus Premier Support SFDC | DocuSign Business Pro plus Enterprise Premier Support SFDC | DocuSign Enterprise Pro SFDC | DocuSign Enterprise Pro plus Premier Support SFDC | Enterprise Pro plus Enterprise Premier Support SFDC | |
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2 – 5 | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited |
DocuSign for Salesforce Pricing - 24 Month Pre-paid | DocuSign Standard SFDC | DocuSign Business Pro SFDC | DocuSign Business Pro plus Premier Support SFDC | DocuSign Business Pro plus Enterprise Premier Support SFDC | DocuSign Enterprise Pro SFDC | DocuSign Enterprise Pro Plus Premier Support SFDC | Enterprise Pro Plus Premier Support SFDC | ||
---|---|---|---|---|---|---|---|---|---|
Monthly Charge
|
|||||||||
Minimum Monthly Charge
|
|||||||||
Annual Price Review
|
|||||||||
Business Demand Data
|
|||||||||
Monthly Data Allowance
|
|||||||||
Network Access
|
|||||||||
Plan Speeds
|
|||||||||
Minimum Term
|
|||||||||
Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
|||||||||
Calls + SMS + MMS
To international numbers |
|||||||||
Roaming Calls + SMS + MMS
For use while overseas |
|||||||||
Roaming Data Allowance
For use while overseas |
|||||||||
What's Included
|
|||||||||
What's Not Included
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Expiry
|
|||||||||
Excess Data Charge
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|||||||||
Eligible Roaming Destinations
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|||||||||
Maximum Early Termination Charges (ETC)
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Devices
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Allowances
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24 Month Pricing (inc GST) pre-paid per user/per 24 months
Charged in 2 installments Months 1 and 12 |
Not Available | $3,432 | $3,948 | $4,188 | $7,392 | $8,500 | $9,020 | ||
Number users permitted
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2 – 5 | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | ||
24 Month Pricing (inc GST) pre-paid per user/per 24 months
Charged in 2 installments Months 1 and 12 |
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DocuSign Standard SFDC | DocuSign Business Pro SFDC | DocuSign Business Pro plus Premier Support SFDC | DocuSign Business Pro plus Enterprise Premier Support SFDC | DocuSign Enterprise Pro SFDC | DocuSign Enterprise Pro Plus Premier Support SFDC | Enterprise Pro Plus Premier Support SFDC | |
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Not Available | $3,432 | $3,948 | $4,188 | $7,392 | $8,500 | $9,020 |
Number users permitted
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DocuSign Standard SFDC | DocuSign Business Pro SFDC | DocuSign Business Pro plus Premier Support SFDC | DocuSign Business Pro plus Enterprise Premier Support SFDC | DocuSign Enterprise Pro SFDC | DocuSign Enterprise Pro Plus Premier Support SFDC | Enterprise Pro Plus Premier Support SFDC | |
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2 – 5 | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited |
DocuSign for Salesforce Pricing - 36 Month Pre-paid | DocuSign Standard SFDC | DocuSign Business Pro SFDC | DocuSign Business Pro plus Premier Support SFDC | DocuSign Business Pro plus Enterprise Premier Support SFDC | DocuSign Enterprise Pro SFDC | DocuSign Enterprise Pro plus Premier Support SFDC | Enterprise Pro plus Enterprise Premier Support SFDC | ||
---|---|---|---|---|---|---|---|---|---|
Monthly Charge
|
|||||||||
Minimum Monthly Charge
|
|||||||||
Annual Price Review
|
|||||||||
Business Demand Data
|
|||||||||
Monthly Data Allowance
|
|||||||||
Network Access
|
|||||||||
Plan Speeds
|
|||||||||
Minimum Term
|
|||||||||
Calls + SMS + MMS + MessageBank®
To standard Australian numbers |
|||||||||
Calls + SMS + MMS
To international numbers |
|||||||||
Roaming Calls + SMS + MMS
For use while overseas |
|||||||||
Roaming Data Allowance
For use while overseas |
|||||||||
What's Included
|
|||||||||
What's Not Included
|
|||||||||
Expiry
|
|||||||||
Excess Data Charge
|
|||||||||
Eligible Roaming Destinations
|
|||||||||
Maximum Early Termination Charges (ETC)
|
|||||||||
Devices
|
|||||||||
Allowances
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36 Month Pricing (inc GST) pre-paid per user/per 36 months
Charged in 3 installments - Months 1, 12 and 24 |
Not Available | $5,148 | $5,922 | $6,282 | $11,088 | $12,750 | $13,530 | ||
Maximum Users permitted
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N/A | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | ||
36 Month Pricing (inc GST) pre-paid per user/per 36 months
Charged in 3 installments - Months 1, 12 and 24 |
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DocuSign Standard SFDC | DocuSign Business Pro SFDC | DocuSign Business Pro plus Premier Support SFDC | DocuSign Business Pro plus Enterprise Premier Support SFDC | DocuSign Enterprise Pro SFDC | DocuSign Enterprise Pro plus Premier Support SFDC | Enterprise Pro plus Enterprise Premier Support SFDC | |
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Not Available | $5,148 | $5,922 | $6,282 | $11,088 | $12,750 | $13,530 |
Maximum Users permitted
|
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DocuSign Standard SFDC | DocuSign Business Pro SFDC | DocuSign Business Pro plus Premier Support SFDC | DocuSign Business Pro plus Enterprise Premier Support SFDC | DocuSign Enterprise Pro SFDC | DocuSign Enterprise Pro plus Premier Support SFDC | Enterprise Pro plus Enterprise Premier Support SFDC | |
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N/A | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited | 2 – Unlimited |
-
.
Information about the service
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DocuSign is a Business App. DocuSign for Salesforce is a family of DocuSign plans specifically for existing Salesforce users. DocuSign is an electronic signature and document management solution that allows users to automate the signing process for faster turnarounds, lower transaction costs, and superior document security.
- Telstra Apps Marketplace
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The Telstra Apps Marketplace is a web-based marketplace that enables you to purchase and manage various software applications that we make available from time to time. You need an internet connection to access the Telstra Apps Marketplace. To start using the Telstra Apps Marketplace, visit marketplace.telstra.com and create an account. You may need to meet minimum system requirements to use certain applications available on the marketplace, which will be set out on marketplace.telstra.com and Our Customer Terms. You’re responsible for ensuring that you meet these requirements.
- Minimum Term
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12, 24 or 36-month terms for listed plans, paid annually in advance. At the end of your 12, 24 or 36-month term, your listed plan will automatically renew for the same term and at the same price. If you do not want your plan to renew, you must cancel by advising Telstra at least 14 days before the end of the term. Add-ons automatically suspend for 14 days at end of their listed term which, if you have still not renewed your subscription, will be cancelled.
- What's Included?
-
- Free Concierge service to help get you started.
- Electronic document signing using one of the predefined signature styles or by uploading your own standard signature.
- Automatic workflows and signing reminders.
- 100 Envelopes per licence activated which pool at an account level and can be shared amongst all eligible users on the same account.
- Salesforce connectors.
- Premium Support on all plus Premier Support plan editions or Enterprise Premium Support on all plus Enterprise Premier Support plan editions.
- What's not Included?
-
To access DocuSign for Salesforce, each user will need to download and install the applicable DocuSign app from their Compatible Device’s application store. Data charges may apply. In order to integrate DocuSign for Salesforce with back-end systems, you may need to make changes to your system set-up. You are responsible for this. If you require system integration, before purchasing licences for DocuSign, please contact us to discuss your specific business needs.
- Other Important Information
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Each licence enables one user to initiate the signing of documents via DocuSign for Salesforce. If you have additional users that will be using DocuSign for Salesforce, you will need to purchase additional licences. A DocuSign for Salesforce plan needs to be manually provisioned which may take up to 48 hours. You must also request us to transfer your data and templates to move from a trial to a new plan or between plans. This too is manually provisioned and may take up to 48 hours to complete.
- Compatibility
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A list of all currently supported browsers and operating systems can be found on telstra.com/docusign
.
Information about pricing
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You need to purchase a licence for each individual user that will be sending envelopes out for signing. Additional features and top-up add ons are available upon request. For a detailed list of available add ons visit telstra.com/docusignsfdcterms
- 30 Day FREE Trial
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All new DocuSign for Salesforce subscribers will be entitled to receive a 30 Day Free trial. At the end of the 30 Day free trial, your plan will expire and you will need to choose a paid subscription plan instead. If you do not choose a paid subscription plan, your service will be automatically suspended for 14 days after which if you have still not opted into a paid subscription plan, your licences will be canceled and any documents or templates that you had stored in DocuSign will be deleted. There is a maximum of 10 users permitted on the 30 Day Free Trial plan.
Other information
- Manage your service online
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You can manage your Telstra Apps Marketplace applications online at marketplace.telstra.com
- Billing
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The pricing in this Critical Information Summary is for a full billing cycle but your first bill may include pro-rata charges for part of the month if you started or changed your plan partway through a billing period – refer to the ‘Important information about your first bill’ section below for more information.
- We're here to help
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You’ll find more information at telstra.com/business. If you have questions about your bill, technical support service or connection, please call us on 13 2000 or 1800 808 981 (TTY).
- Complaints or Disputes
-
If you need to make a complaint you can:
• call 13 2000 and say “complaint”
• call your Client Executive if you have one
• visit telstra.com/business/complaints
- Further Information
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If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at tio.com.au/about-us/contact-us