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DocuSign Pricing Maximum no. users permitted Month to Month (inc GST) 12 Months pre-paid (inc GST)
Monthly Charge

Minimum Monthly Charge

Business Demand Data
Monthly Data Allowance
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Minimum Cost
12 month term
24 month term
36 month term
Casual month to month
Maximum Early Termination Charges (ETC)
Maximum Early Termination Charges (ETC)
12 month term
24 month term
36 month term
Casual month to month
DocuSign Starter

1 $23 per user/mth $198 per user/yr
DocuSign Entrepreneur

5 $56 per user/mth $449 per user/yr
  • All new DocuSign subscribers will receive the first 30 Days FREE on your initial order. After the 30 Day FREE trial you will need to opt into a paid subscription in order to continue using the DocuSign service.
  • All pricing is inclusive of GST
  • Month to Month plans are billed monthly until cancelled.
  • 12 Month Pre-paid plans are charged upfront and the entire 12-month subscription charge will appear on your first invoice. 
DocuSign Starter

Maximum no. users permitted Month to Month (inc GST) 12 Months pre-paid (inc GST)
1 $23 per user/mth $198 per user/yr
DocuSign Entrepreneur

Maximum no. users permitted Month to Month (inc GST) 12 Months pre-paid (inc GST)
5 $56 per user/mth $449 per user/yr
  • All new DocuSign subscribers will receive the first 30 Days FREE on your initial order. After the 30 Day FREE trial you will need to opt into a paid subscription in order to continue using the DocuSign service.
  • All pricing is inclusive of GST
  • Month to Month plans are billed monthly until cancelled.
  • 12 Month Pre-paid plans are charged upfront and the entire 12-month subscription charge will appear on your first invoice. 

Information about the service

DocuSign is an electronic signature and document management solution that allows users to automate the signing process for faster turnarounds, lower transaction costs and better document security. 

DocuSign is a Business App. Business Apps are a range of applications designed to increase business productivity and can be accessed on compatible tablet and mobile devices with an internet connection (Compatible Devices).

Telstra Apps Marketplace

The Telstra Apps Marketplace is a web-based marketplace that enables you to purchase and manage various software applications that we make available from time to time. You need an internet connection to access the Telstra Apps Marketplace. To start using the Telstra Apps Marketplace, visit marketplace.telstra.com and create an account.

Compatibility

A list of all currently supported browsers and operating systems can be found on telstra.com/docusign

What's Included?

  • 30 Day FREE Trial for all new DocuSign subscribers (Data download charges may apply). 
  • FREE Concierge service to help you get started.
  • Sign documents electronically using one of the predefined signature styles or by uploading your own standard signature.
  • Set up automatic workflows and signing reminders to keep track of your documents throughout the signing process and ensure they don’t get delayed waiting for a particular individual to finish signing. Access the application via a compatible desktop browser or via a compatible Android, iOS or Windows tablet or smartphone.
  • PDF Form Conversion into a document that can be signed.
  • Shared templates, folders and flags.
  • Basic drag ‘n drop signing fields.

What's not Included?

  • To access DocuSign, each user will need to download the applicable DocuSign app from their Compatible device’s application store. Data charges may apply. 
  • In order to integrate DocuSign with back-end systems, your system environment must be properly configured and you may need to make changes to your system set-up. You are responsible for the configuration of your system environment and this is not included in your monthly licence fee. If you require system integration, before purchasing licences for DocuSign, please contact us to discuss your specific business needs.
  • Desktop or laptop computer, tablet or mobile device

Other Important Information

Each licence enables one user to initiate the signing of documents via DocuSign. If you have additional users that will be using DocuSign, you will need to purchase additional user licences.

Information about pricing

30 Day FREE Trial

All new DocuSign subscribers will receive a 30 Day FREE trial from the date of your initial order. At the end of the 30 Day FREE trial, you will need to opt into a paid subscription plan. If you do not opt into a paid plan, your service will be automatically suspended for 14 days after which if you have still not opted into a paid subscription plan, your licences will be cancelled and any documents you had stored in DocuSign will be deleted.

Minimum Charge

DocuSign Starter 

Month to Month Minimum Cost $23 (inc GST)

12 Month Pre-paid Minimum Cost $198 (inc GST)

DocuSign Entrepreneur 

Month to Month Minimum Cost $56 (inc GST)

12 Month Pre-paid Minimum Cost $449 (inc GST)

Early Termination Charge

Early Termination Charges do not apply.

You can terminate your month to month subscription at any time.

If you terminate your 12-month Pre-paid subscription before 12 months have expired you will forfeit any monies already paid. 12 Month pre-paid subscriptions will automatically renew for a further 12 months each year unless you cancel 30 days prior to the end of your pre-paid term.

Other information

Manage your service online

You can manage your Telstra Apps Marketplace applications online at marketplace.telstra.com

Billing

The figures in this Critical Information Summary are for a full billing cycle but your first bill may include pro-rata charges for part of the month if you purchased user licences or cancelled user licences part way through a billing period.

We're here to help

You’ll find more information at telstra.com/business

If you have questions about your bill, technical support service or connection, please call us on 13 2000 or our Disability Enquiry Hotline on 1800 068 424 (voice) and 133 677 (TTY).

Complaints or Disputes

If you have a problem or complaint about your service you can:

Further Information

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman. For full contact information go online at tio.com.au/about-us /contact-us

This is a summary only – the full legal terms for this plan are contained in your agreement with Telstra including Our Customer Terms, which is available at telstra.com/docusignterms

® are registered trade marks and ™ are trade marks of Telstra Corporation Limited, ABN 33 051 775 556.

MOSB2791-Mon Jun 24 00:00:00 AEST 2019

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