Help in your hands
Contact us up to four times faster in the My Telstra app. Troubleshoot problems, manage your account and more. We'll know what services you have and connect you to the right expert by phone or messaging.
Let us know
Feedback and complaints
Good or bad, we'd love to hear from you. Share your thoughts.
Scams and security concerns
We take customer privacy and computer security seriously.
Tell us about damaged equipment like payphones, manhole covers, pillars and cables.
More ways we can help
Online help & support
Find answers to your frequently asked questions.
Get help and support if you're a business customer.
Send your query to the People Solutions team.
Media and other
Get in touch for media, investor, and corporate enquiries.