Access for everyone
About the program
The Access for Everyone program was designed to assist people on a low income or facing financial hardship to maintain telecommunications access.
We have a range of measures to improve the affordability of telecommunications. This includes our InContact service, improved billing and pricing options, and the Pensioner Discount Scheme.
Our Access for Everyone Low-Income Package and Marketing Plan, identifies those in need and matches products and services to help them maintain access to telecommunications.
Products and solutions
Explore our offerings to find the products and solutions that will help you stay safely connected. Check out our Accessible Products & Solutions.
Information for community agencies
Telstra offers programs with not-for-profit community organisations to help keep people connected. Find out how your community organisation can get involved.
Working together to help one another
Working with representatives from Australian community welfare agencies, we’ve established the Low Income Measures Assessment Committee (LIMAC), an independent body that gives advice on how best to support customers on low incomes.
- Australian Council of Social Service (ACOSS)
- Council on the Ageing (COTA)
- National Shelter
- Anglicare Australia
- St Vincent de Paul Society
- Jobs Australia
- The Salvation Army
- The Smith Family
- Department of Social Services
LIMAC and Telstra regularly commission independent research among low-income customers. These research reports can be made available for use in non-commercial academic or social research.
Cyber safety tools and tips
Keeping you and your loved ones safe online with our cyber safety tips and resources.
Living with a disability
We're committed to ensuring our products are accessible and inclusive of everyone.
Helping you stay connected when you're finding it hard to pay.
Rather get in touch? Let's get you connected
Online help & support
Find answers to your frequently asked questions.
My Telstra app
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