Can I pay for a mobile or tablet in monthly instalments?

Learn how you can pay for your mobile or tablet device if you sign up to a Device Payment Contract (DPC).

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    Do I need to be on an eligible mobile contract?

    Yes, new or existing Telstra customers with eligible Telstra Upfront plans can sign up to a DPC to pay for a mobile handset or tablet in monthly instalments.

    You need a 12, 24 or 36-month DPC to pay for your phone in interest-free monthly instalments, however, your mobile plan doesn’t need to be on a 12 or 24-month plan.

    Some devices may not have a 36-month repayment option. Check your plan to confirm your selected repayment option.

    Important

    A DPC can only be used to pay off your phone or tablet; your plan is billed separately.

    Frequently asked questions

    On a DPC you’ll pay the full or discounted price, where eligible, of your mobile over 12, 24 or 36 equal monthly repayments (depending on your chosen payment term) unless you have a Device Plan Discount.

    If you cancel your mobile service with us or want to end your DPC early, a once-off fee equal to the remaining device payments of the device will apply. Device Plan Discounts will not apply to any remaining payments.

    Good to know

    With our Telstra Upfront Plans, your DPC may include a discount directly off the device price when eligible. With older post-paid mobile plans, you may receive a Device Plan Discount, which reduces the cost of your Device Payment Contract while you have that mobile plan. If you cancel the mobile plan, you’ll no longer receive the Device Plan Discount and will need to pay the remaining DPC payments in full.

    No, you don't need to change your plan if you're on a plan we currently offer.

    If you're on an older plan that doesn't support adding a new device, you'll need to add a new plan to your order.

    If you’ve got an existing device on repayment, we'll show you the full buyout cost when you try to add a new repayment. If you agree to pay the buyout cost, you'll be able to add your new device. The buyout cost will be charged separately. Learn more about early termination charges.

    You can't buy a new device on repayment if you have any overdue payments on your account, or if you currently have an order in progress.

    You can view your remaining DPC balance by signing in to My Telstra:

    1. Go to Services
    2. Select your service
    3. Select View or manage your plan
    4. Scroll to Manage your plan

    If you ‘d like to go ahead with cancelling your contract, contact us and we’ll be able to help.

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