Can I pay for a mobile or tablet in monthly instalments?
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Yes, you can pay Telstra for a mobile handset or tablet in monthly instalments if you sign up to a Device Payment Contract (DPC) with an eligible Telstra Upfront or Telstra post-paid plan. This is available to new or existing Telstra customers.
A DPC lets you pay off your eligible mobile or tablet in interest-free monthly repayments over 12, 24 or, for eligible devices, 36 months.
Some devices may not have a 36-month repayment option.
A DPC can only be used to pay off your phone or tablet; your plan is billed separately.
With our Telstra Upfront Plans, your DPC may include a discount directly off the device price when eligible. With older post-paid mobile plans, you may receive a Device Plan Discount, which reduces the cost of your Device Payment Contract while you have that mobile plan. If you cancel the mobile plan, you’ll no longer receive the Device Plan Discount and will need to pay the remaining DPC payments in full.
Check your remaining DPC balance. If you’d like to proceed with cancelling your service, contact us and we’ll be able to help.
Frequently asked questions
Yes, you need a 12, 24 or 36-month Device Payment Contract to pay for your phone in monthly instalments, however, your mobile plan does not need to be on a 12 or 24-month plan.
You can have a DPC with our Telstra Upfront or post-paid mobile plans. You can also change your mobile plan to another eligible post-paid mobile plan without affecting your DPC repayments unless you have a Device Plan Discount.
On a Device Payment Contract you’ll pay the full or discounted price where eligible of your mobile over 12, 24 or 36 equal monthly repayments (depending on your chosen payment term) unless you have a Device Plan Discount.
If you cancel your mobile service with us or want to end your DPC early, a once-off fee equal to the remaining device payments of the device will apply. Device Plan Discounts will not apply to any remaining payments.
You don't need to change if you're on a plan we currently offer.
If you're on an older plan that doesn't support adding a new device, you'll need to add a new plan to your order.
If you have an existing device on repayment, we'll show you the full buyout cost when you try to add a new repayment. If you agree to pay the buyout cost, you'll be able to add your new device. The buyout cost will be charged separately. Learn more about early termination charges.
You can't buy a new device on repayment if you have any overdue payments on your account, or if you currently have an order in progress.
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