Check

Make sure you can roam at your destination.

Choose

Select your preferred roaming option below.

Activate

Enable international roaming before you go.

International Day Pass

Get unlimited standard talk and text plus 200MB of data per day for an extra $10 a day in over 70 destinations and an extra $5 a day in New Zealand.

Data expires daily, based on AEST. If you exceed your 200MB, we’ll add an additional blocks of 500MB for $10 each for use in eligible destinations within 31 days.

Pay-as-you-go-roaming

If you’re travelling to a destination where our International Day Pass isn’t available, you can still use your phone at our pay-as-you-go roaming rates.

Available in most destinations.

FAQs

Telstra international roaming is available in over 200 destinations. Check the destinations on your itinerary, and find out what the rates will be using our coverage map before you take off. 

When you arrive, we’ll send you an SMS or email with the roaming rates you’ll pay in that country, and if you have international roaming activated. We’ll also let you know if you have an International Day Pass enabled. You won’t be charged to receive these notifications.

If the country you’re going to isn’t eligible for an International Day Pass, you’ll be charged pay-as-you-go roaming rates. Once you’ve arrived, we’ll send you an SMS or email with the rates you’ll pay.

We’ll also send you free SMS or email alerts to keep you up-to-date with your data usage.

  • With International Day Pass: You’ll receive an SMS or email when you’ve used 50%, 85% and 100% of your data allowance
  • With pay-as-you-go usage: You’ll receive an SMS or email for every $100 usage outside of any data allowance

You don’t need to reset international roaming when you travel from one country to another, it should roll over automatically.

Important: International roaming (including International Day Pass) is not compatible with the Telstra Mobile Starter Plan. If you have the Telstra Mobile Starter Plan, you’ll need to consider alternatives when overseas.

Check

Make sure you can roam at your destination.

Recharge

Top up so you have enough credit to purchase a Plus Pack.

Purchase

Choose the pack that suits your travel needs.

Stay on top of your recharge

Make sure your recharge amount is the same or more value than the Plus Pack you want to purchase.

Don’t forget to pack your data

Choose the Plus Pack that gives you enough data for international roaming while you travel.

Small
100MB Data

$29

  • 30-day expiry
Extra data charged at $3 per MB

Medium
300MB Data

$85

  • 30-day expiry
Extra data charged at $3 per MB

Large
600MB Data

$160

  • 30-day expiry
Extra data charged at $3 per MB

FAQs

If you're a Pre-Paid customer, the good news is your phone is already activated for international roaming and you can set it up in a few simple steps. If you’ve previously turned this feature off, don’t worry; contact us and we’ll switch it back on.

Before you leave, check our availability map to see if international roaming is available in the destinations you’re visiting. If you’re visiting multiple destinations, click on each country and select Add to itinerary to add them to our itinerary builder. You’ll then see a summary of all your international roaming charges for each destination. You can even take a screenshot or print it off for reference later.

You should also make sure that your Pre-Paid phone is compatible with that country’s mobile network. Network types and frequencies vary by carrier and country. Contact us to check compatibility with your device. If you don’t want to use your Telstra Pre-Paid service while you travel overseas but you want to use your Telstra Pre-Paid mobile with an overseas carrier’s SIM, you’ll need to unlock your Pre-Paid mobile from the Telstra mobile network.

When you arrive in each destination that allows international roaming, we’ll send you an SMS or email telling you if you have international roaming activated and what the charges are for using your Pre-Paid device. We’ll also send you free SMS or email alerts to keep you up-to-date with your usage.

You’ll still be able to recharge, top up, check your usage or add an International Browse Plus Packusing:

  • My Telstra app
  • My Account
  • Visit m.telstra.com on your Pre-Paid device

Good to know: You don’t need to reset international roaming when you travel from one country to another, it should roll over automatically.

Whether you’re on a month-to-month or Pre-Paid plan, have a worry-free trip with these travel tips.

When you arrive

Turn on your device when you reach your destination, and ensure data roaming is switched on. 

Free Wi-Fi with Telstra Air

Enjoy free Wi-Fi data at millions of Fon Wi-Fi hotspots around the world. Make sure you set up your device before you go.

Track my usage

The easiest way to keep track of your call, text and data usage is in our app, but you can also do this online or on your phone.

Reduce your data usage

Adjust each of your app’s data settings so they’re not automatically uploading or refreshing in the background.

Know the country codes

When you want to get in touch with friends and family in another country (including Australia) you’ll need to know the country code.

Usage alerts

We’ll send you SMS or email notifications to keep you informed of your spend and usage. There is no charge for receiving these SMS or email alerts. 

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