Make calls, SMS or check voicemail from overseas
Find out how to stay in touch or use MessageBank when you’re roaming.
Take me to
To call Australia
To call an Australian fixed line:
Enter the +61 area code at the beginning, and then enter the phone number without the leading 0.
For example: To call Telstra on (02) 9242 0213 when you’re overseas, you’d need to dial +61 2 9242 0213.
To call an Australian mobile:
Enter the +61 area code at the beginning, and then enter the mobile number without the leading 0.
For example: To call Telstra on 0439 125 109 when you’re overseas, you’d need to dial +61 439 125 109.
To call other countries
To call another country:
Enter a + symbol with the relevant area code at the beginning, and then enter the phone number without the leading 0.
To call a local fixed line in the country you’re visiting:
Enter the local area code at the beginning, and then enter the phone number.
Note: Dialling the local number in international format may be required in some instances, depending on your device.
To call a local mobile in the country you’re visiting:
Note: Dialling the local number in international format may be required in some instances, depending on your device.
To access MessageBank:
- Text the letter ‘M’ to +61101 (101) - this is a free SMS
- You will then receive a call from MessageBank from the number +61 418 707 101 to listen to your voicemails
Note: Accessing MessageBank will be deducted from your pack’s call allowance.
Frequently asked questions
You can check international roaming rates for:
If you can’t make calls or send SMS, first check:
- You’re using the correct country code for the place you’re calling;
- If your service has been restricted because of an overdue payment;
- You’ve turned international roaming on in the My Telstra app.
Rather get in touch? Let's get you connected
Sign in to the My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Chat with us
If you don't use My Telstra, you can still chat with us online.
In store
Find your nearest Telstra store or Wi-Fi hotspot.