Showing 11 articles
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Telstra Screen Replacement Guarantee
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What is Mobile Swap Assure
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How do I upgrade my phone on a Go Mobile Swap plan
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What do I need to do before I return my Go Mobile Swap Phone
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How do I assess the condition of my Go Mobile Swap phone
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What are my end of contract options on a Go Mobile Swap plan
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What are Go Mobile Swap plans
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Telstra Premium Care Mobile Insurance Cease Sale
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How do I disconnect my mobile or mobile broadband?
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Telstra Pre Paid Extra™ plan
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What is an International Day Pass
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How to enable an International Day Pass
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International roaming country availability and pricing
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How to check your International Day Pass usage
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SMS usage alerts while overseas
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International Roaming Day Pass Data Top-Up
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Check your International Day Pass usage
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Making calls on international roaming
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Lost or stolen phones and devices
Lost or stolen phones and devices
Call us immediately if your phone is lost or stolen. We can block the device to limit any unauthorised charges that may occur.- +61 439 125 109 - Telstra mobile phones and devices. (Free call - 24/7)
- +61 2 9242 0213 - Big Pond devices. (Free call - 24/7)
- +61 439 125 109 - Telstra mobile phones and devices. (Free call - 24/7)
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Set up International Roaming for travel overseas
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Telstra Pre-Paid Day2Day plan
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International Roaming with your Pre-Paid service
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New payment options
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Automatic recharge
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Why won’t my mobile broadband device connect to the internet?
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How to set up your mobile for call forwarding
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How to transfer content from your old to your new mobile
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4G Network updates
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Step by Step guide to setting up features on your mobile or tablet
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How does Extra Data work?
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How to activate your Pre-Paid service
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How to recharge your Pre-Paid service
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Data and usage tips
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What to do if your mobile device is lost or stolen
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View or Change your Pre-Paid plan
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Data Share Plan
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Unlocking your Telstra mobile device
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Downloads and uploads that cause high mobile data usage
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Manage your mobile phone, mobile broadband and tablet data usage
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Managing your Pre-Paid service
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Pre-Paid expiry periods
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Pre-Paid mobile automatic recharge
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Pre-Paid Plus Pack
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Pre-Paid SMS alerts and confirmations
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Pre-Paid troubleshooting tips
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Recharge only period on pre-paid service
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Set up, manage or cancel your MessageBank service
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Switching to Telstra
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View your Pre-Paid balance, usage and history
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What to do when your Pre-Paid credit runs out too quickly or your usage spikes
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Transferring mobile phone credit with CreditMe2U
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Activate your Pre-Paid micro or nano-SIM for iPad or iPad mini
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BlackBerry Individual Solution (BIS) Setup
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Call barring and unwelcome calls
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Can I bring my own 3G device onto the Telstra Mobile network?
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How can I get the best out of my battery life?
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How do I change my mobile plan?
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How do you receive data usage messages via SMS?
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How to activate the SIM card for your mobile on a plan
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Telstra Next G Network
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MessageBank Plus
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Pre-Paid call and messaging charges
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Retrieve your PUK (Personal Unlock Key) code
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Replacing a lost or stolen pre-paid sim card
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Receive data usage notifications for my Telstra Tablet or Broadband service
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Purchase a Telstra Pre-Paid mobile or SIM starter kit
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Set up and manage your Telstra Pre-Paid device
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SIM Swap Restriction
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Telstra New Phone Feeling
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Telstra Mobile Protect
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Telstra mobile network coverage
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Unlock your Apple iPhone and iPad2
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Troubleshoot mobile phone reception problems or dropped calls
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What to do if your mobile service is interrupted
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Unlock your Pre-Paid Mobile
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StayConnected Advanced
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Trouble shooting common faults and returning your device
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Mobile data speed and dropout issues
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What is Telstra One Number?
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How to subscribe to Telstra One Number
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How to cancel a Telstra One Number subscription
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What does the 'Remove Telstra Plan' option in the Watch app do?
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How Telstra One Number is billed
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How to use your connected Apple Watch Series 3 GPS + Cellular
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How usage is charged on Telstra One Number
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Lost or stolen Apple Watch Series 3 GPS + Cellular
Recharge your Pre-Paid service
1:15
Skip the queue and recharge your Telstra Pre-Paid service online when it suits you.
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Telstra Platinum
2:58
Master your mobile or tablet by visiting a Tech Bar in a Telstra store. One of our patient Telstra Platinum technicians will help you utilise the features on your device and download all the latest apps.
Watch nowTelstra Platinum
Master your mobile or tablet by visiting a Tech Bar in a Telstra store. One of our patient Telstra Platinum technicians will help you utilise the features on your device and download all the latest apps.
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