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There are three ways to receive your Telstra bill

  1. Email Bill.
  2. Online via Telstra 24x7 My Account and Telstra 24x7® App.
  3. Paper Bill via post. This incurs a $2.20 charge per bill, although some exceptions apply.

So it makes sense to switch to electronic billing only, and avoid the paper bill charge.

It’s easy to go paperless

To get your bill emailed to you, simply click here.


Got a Telstra ID? Log in to Telstra 24x7 My Account and select on ‘Bills & Payments’




Now select ‘Update bill delivery & notification preferences’



Select the Bill Delivery Option of your choice and click ‘Update’



You can also change the email address that you’d like your bill sent to in this section.


Need more help?

Watch our video on How to get your bill emailed to you


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