Message us - SIM only plans

If you already have a Telstra mobile plan and want to change it, follow the steps below. 

1. Check your current plan status  
   Additional charges may apply if you upgrade before your plan or device contract end date.
   Check your plan end date
2. Choose a new plan 
   Return to this page and select the new plan that you’d like to change to, then proceed to your cart. 
   Choose a plan
3. Sign in to change your plan
   Sign in to our secure online checkout with your Telstra ID, then select “Use existing service” and choose the service you wish to change.
   No Telstra ID? Create one
   Note: In the online checkout, you’ll be asked if you’d like to keep your current mobile number or get a new one.
   If you want to upgrade your plan and get a new phone at the same time, you’ll need to select your new phone first, then select a plan. Shop mobile phones 

If you want to transfer your current mobile number to Telstra from another provider, start by selecting one of our mobile plans. Please follow the steps below. Choose a plan

1. Choose a plan
   Select a Telstra mobile plan that suits your needs, then proceed to your cart.
   Choose a plan
2. Sign in or create a Telstra ID
   If you already have a Telstra ID, sign in to use our secure online checkout. Or follow the prompts to register for a Telstra ID to continue.
3. Complete your transfer
   Once you’ve signed in to the online checkout with your Telstra ID, you’ll be asked if you’re transferring your number from another provider. We’ll guide you through the process to transfer your number, so that you can keep using it. To help us complete the transfer, you may need your account number from your current provider.  

We offer the same range of plans online as we do in-store. The same plan prices and inclusions apply.

If you require a smaller plan than the range advertised on our website, you may be eligible for an extra small mobile plan with 2GB of data for $45 per month. To see the full plan inclusions, check the Critical Information Summary.

If you wish to take up our extra small mobile plan, please message us.

We don’t offer a price match on our SIM only plans, but we do offer a 7 Day Price Match on eligible mobile phones. If you find a valid lower price on an identical phone within 7 days of receiving your new phone from Telstra, we’ll credit the difference to your bill.  

The 7 Day Price Match is available to eligible Telstra personal and small business customers who purchase an eligible mobile phone from us, outright or on repayment. Learn more about 7 Day Price Match

All of our new upfront mobile and upfront data plans include data sharing between up to 10 upfront plans on the same account.  

To check if you’re on an upfront plan, select your service in the ‘Services’ section in the My Telstra app.     

How data sharing works

You don’t need to do anything to use data sharing. It’s automatically enabled for all upfront plans on the same account, so all plans will automatically share data.  

Up to 10 plans can share data on the same account. These 10 plans can be a combination of upfront mobile and upfront data plans. 

We’ll send a notification to each service when 50%, 85% and 100% of the shared pool of data has been used. You can also view your data allowance, including data usage of individual services, in the My Telstra app

If your data is running low, you can:

1. Increase the data allowance on one or more of your upfront plans, in the My Telstra app. This increased data allowance will be added to your shared pool of data almost immediately and you don’t pay anything extra today. Your new increased price will take effect on your next monthly payment date.
2. Rest easy knowing that you won't be charged excess data charges for usage in Australia. Once you've exceeded your shared data allowance in Australia, all services will still have access to data at speeds of up to 1.5Mbps.

Your data allowance will reset on the same date each month.  

If you cancel one of the plans that makes up a shared data allowance, the data allowance of that service will be deducted from the overall allowance of data immediately. If the user of the plan being cancelled has used more than their individual allowance, the amount they have over-used will be deducted off the remaining balance of the remaining plan(s).

You can't remove data sharing as it’s a standard feature on our upfront plans.

Yes, with our new mobile plans, you get 30 minutes per month of standard international calls, plus unlimited standard international SMS and MMS, from Australia to all countries. Once you've used your included calls, you can then add an International Calling Pack in the My Telstra app to get additional call minutes to selected countries. Explore our calling packs.