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International roaming

Roam around the world for $10 a day

Roam in over 70 countries for $10 a day or roam at Pay-as-you-go rates in over 200 countries.

Are you a Telstra Pre-Paid customer?
Small Business customer?

Getting international roaming is easy

  Check the map to see the availability and pricing at your destination.

Check the map

  Choose and activate your roaming services.

International Day Pass

  • $10 a day in more than 70 countries or $5 a day in New Zealand. Check the map above to see available countries.
  • Includes unlimited talk and text.
  • Includes 200MB of data per day to use in eligible countries.
  • Your data expires daily, based on AEST.
  • If you go over your 200MB, we'll add an additional 500MB for $10 for use within 31 days.
  • Our $10 a day charge only applies when you make or receive a call, send an SMS or use mobile data in Day Pass eligible countries.

   Critical information summary
 

Pay-as-you-go roaming

 

  • If you’re travelling to a country where our International Day Pass isn’t available, you can still use your phone at pay-as-you-go rates.
  • Available in over 200 countries.
  • Check the map above to see Pay-as-you-go pricing and availability.

 

 

 

Note: When roaming on a cruise, if the cruise ship turns on their satellite service, your mobile device will connect to the strongest signal which in many cases is the cruise service. If this is the case, you will be roaming at Pay-as-you-go rates, even if the nearest country is eligible for Day Pass.

Set and forget

If you activate Pay-as-you-go roaming and enable Day Pass, we will automatically activate a Day Pass when you use your mobile service in eligible countries. If you use your mobile service in countries that are not eligible for Day Pass, you will automatically roam at Pay-as-you-go rates. Set up Day Pass and Pay-as-you-go roaming and enjoy staying connected whilst you’re away, hassle free.

FAQs

 

  1. How does International Roaming work on a cruise?
    When roaming on a cruise, if the cruise ship turns on their satellite service, your mobile device will connect to the strongest signal which in many cases is the cruise service. If this is the case, you will be roaming at Pay-as-you-go rates, even if the nearest country is eligible for Day Pass.

  2. Will I be notified of charges when on a cruise?
    Yes, as soon as your mobile connects to the cruise ships satellite you will be notified that you are now being charged PAYG rates.

  3. How do I activate my international roaming as a Pre-Paid customer?
    If you’re a Pre-Paid customer, international roaming should already be enabled on your service. If you’ve disabled it, you can contact us to switch it back on. Head to the Pre-Paid international roaming page to find out more.

  4. How can I reduce my phone bill while I’m overseas?
    Try to use Wi-Fi wherever you can. Free Wi-Fi is available at Telstra Air® Fon Spots in over 80 countries – just activate Telstra Air before you leave Australia.

    You can also cancel MessageBank® before your trip so you’re not charged to listen to your messages. While you’re overseas, your voice messages will be converted to texts and sent to you.

    For more tips, visit our help and support page.

  5. Do I need to switch off international roaming when I return home?
    No. You can leave international roaming on in Australia as it only comes into effect while traveling overseas in eligible countries.

  6. I’m having trouble with international roaming. What should I do?
    If you’re experiencing issues with international roaming, try our international roaming troubleshooting tips.

    And if you still need help, you can always contact us.

Got questions about International Roaming?

Travel tips

If you’ve got questions, there’s a good chance we’ve covered them with our FAQs.

Go to travel tips
Support while overseas

Call us anytime on +61 439 125 109 for technical or roaming support while overseas. All calls are toll free if made from a Telstra service.

+61 439 125 109
24x7 Online support

If you’ve got questions, there’s a good chance we’ve covered them with our FAQs.

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