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International roaming

Roam around the
world for $10 a day.

Get unlimited calls and texts, plus 200MB of data per day (data expires daily based on AEST) to use in eligible countries with our $10 International Day Pass. $5 a day in NZ.

Are you a Telstra Pre-Paid customer?
Small Business customer?

Roam far and wide while sending pics, using apps and maps, and making and receiving calls and texts – all with your own phone number. 

Our $10 a day charge only applies when you make or receive a call, send an SMS or use up to 200MB of mobile data (data expires daily based on AEST). For example, if you go to the USA for seven days and only use your phone for three of those days, you’ll be charged $30. 

And if you go over your daily 200MB limit you’ll get an additional 500MB capped at $10, which is valid for 31 days in eligible countries.  

Getting international roaming is easy

Check

the map to see the availability and pricing at your destination.
 

Check the map

Choose

an International Day Pass or pay-as-you-go rates.
 

Choose your service

Activate

your international roaming by logging into My Account.
 

How to activate

Choose your roaming service

International Day Pass

$10 a day in more than 70 countries.
$5 a day in New Zealand. 

Check available countries.

 

     

Includes Unlimited talk and text.
200MB of data per day
(data expires daily, based on AEST).

If you go over your 200MB, we'll add an additional 500MB for $10 for use within 31 days.

 

How to activate

Pay-as-you-go roaming

If you’re travelling to a country where our
International Day Pass isn’t available, you
can still use your phone at pay-as-you-go rates.

 

For pricing and availability
Check our map.

Available in most countries worldwide.

 

 

How to activate

Critical information summary

FAQs

 

  1. Where is international roaming available and what are the rates?
    International roaming is available in over 200 countries. Check the countries you’ll be visiting and find out what the rates are with our coverage map.

  2. How do I activate my international roaming?
    If you’re on a plan, you can activate international roaming via the Telstra 24x7® app, Telstra 24x7 My Account or My Plan Manager by following the steps in our help and support page.

    If you’re a Pre-Paid customer, international roaming should already be enabled on your service. If you’ve disabled it, you can contact us to switch it back on.

  3. How can I reduce my phone bill while I’m overseas?
    Try to use Wi-Fi wherever you can. Free Wi-Fi is available at Telstra Air® Fon Spots in over 80 countries – just activate Telstra Air before you leave Australia.

    You can also cancel MessageBank® before your trip so you’re not charged to listen to your messages. While you’re overseas, your voice messages will be converted to texts and sent to you.

    For more tips, visit our help and support page.

  4. Do I need to switch off international roaming when I return home?
    No. You can leave international roaming on in Australia as it only comes into effect while traveling overseas in eligible countries.

  5. I’m having trouble with international roaming. What should I do?
    If you’re experiencing issues with international roaming, try our international roaming troubleshooting tips.

    And if you still need help, you can always contact us.

Got questions about International Roaming?

Travel tips

If you’ve got questions, there’s a good chance we’ve covered them with our FAQs.

Go to travel tips
Support while overseas

Call us anytime on +61 439 125 109 for technical or roaming support while overseas. All calls are toll free if made from a Telstra service.

+61 439 125 109
24x7 Online support

If you’ve got questions, there’s a good chance we’ve covered them with our FAQs.

Go to Support
24x7 Chat

Need to talk to someone? We can help. Chat with us now. 

Chat now

  • It's free to use the My Plan Manager, Telstra 24x7 App and My Account on the Telstra mobile network within Australia, although some functions might use a small amount of data.
  • Unlimited calls and SMS is only available to mobile handset plans to and from standard numbers while in an eligible country. It excludes premium, directory assist and satellite numbers.
  • Some usage is excluded from International Day Pass such as MMS, video calls, third-party content charges, calls and SMS to premium numbers, satellite numbers and operator-assisted calls. These are charged at standard international roaming rates.
  • Cruise ships utilise satellite services rather than a mobile network. Therefore talk, SMS and data usage made on cruise ships won’t be covered by our Day Pass. We recommend contacting your cruise ship or travel provider to see their on-board arrangements.
  • International Day Pass inclusions based on Australian Eastern Standard Time. Any unused data expires at the end of each day. If you go over your 200MB daily data allowance, we’ll automatically add a $10 Data Top-Up with 500MB, valid for 31 days from when it was added.
  • International roaming can be deactivated at any given time by using any of our self-care tools. If you’re overseas, you can contact us by calling +61 439 125 109. All calls are toll free if made from a Telstra service.
  • Call forwarding restrictions: From 12 May 2015 call restrictions apply for our call forwarding service. Calls can only be forwarded to Australian numbers. This helps us protect you from any fraud in case your phone is stolen while you’re overseas.