MANAGING YOUR DATA

In an on-the-go, mobile world it's essential to stay connected. But it's also essential to keep potentially high data usage down. That's why we've put together some helpful ways to effectively manage your data
and stay in control.

We’ll keep you informed

We’ll continue to send you data usage alerts by SMS or email when you reach 50%, 85% and 100% of your monthly data allowance. You’ll also receive an Extra Data confirmation alert when we add 1GB of Extra Data to your allowance.

how it works

KEEP TRACK OF YOUR DATA

Telstra 24x7 App

Monitor your data usage, activate extra data or get 24x7 Help and support from your smartphone or tablet with the Telstra 24x7 App

View more

Watch the Tutorial

My Account

To stay in control of your Telstra services, manage them online with My Account.

Log-in or Register now

Watch the Tutorial

Home Broadband Data top-ups

Top up your home broadband for free, three times a year, when you go over your data limit. Available to our ADSL, Cable, Velocity and NBN home broadband customers. Chat to us to top up your data, or explore Telstra's Home Broadband range.

Chat to top up

Change your Bundle

You can change your bundle online via our bundle page, once you select the new bundle you want, and any additional services you might be after, such as our T-Box or premium support and provide your details.

Change your bundle

More about using data

What's using your data?

Many internet and mobile plans now offer data allowances that you can use on your phone or device to do things like browse the internet, send and receive email, and use other apps, like GPS, twitter and Facebook. Using such services can be useful and convenient, but it can also end up being expensive if you use them too much.

For example:

Activity Average Data Used
Sending or receiving 40 emails without attachments 2MB
Visiting 5 different web pages 2MB
Browsing Facebook for 10 minutes 3MB
Streaming 10 minutes of audio content 10MB
Streaming 10 minutes of video on YouTube (standard definition) 70MB
Making a 10 minute call on Skype (standard not video) 10MB
Uploading 10 photos 40MB

Source ACCC - Managing your data

EXTRA DATA


Extra Data

Extra Data will give you easy access to additional data by automatically topping up your data in blocks of 1GB when you go over your monthly data allowance.

Each block of 1GB will be charged at just $10.

Find out more

Here’s how it works

If you go over your monthly data allowance, a 1GB block of Extra Data will be automatically applied to your plan for just $10. And if you want to use more, we’ll charge you another $10 for every additional 1GB you use after that. Then, at the end of the month, your allowance will return to normal without any ongoing commitment.


Activate Extra Data

Mobile Customers Mobile Broadband Customers

or