Why you’ll love the My Telstra app

Managing your Telstra services has never been easier. The My Telstra app puts everything you need in one convenient place and is loaded with features to save you time and effort.
3 minute read

Simplify your Telstra experience

Update your account, pay bills, monitor your data usage and get quick support - all from your phone. Plus, enjoy shopping and rewards with Telstra Plus. 

With the My Telstra app, everything you need is at your fingertips.
 

Seamless account management

The My Telstra app makes it easy to manage your account details. Whether you need to update your personal information, track your usage or view your billing history, the app provides all this information conveniently.

You’ll also love additional features such as:

  • Viewing and downloading past bills
  • Setting up and managing direct debits
  • Updating your contact preferences.

 

Get your bills sorted

Manage everything from viewing and paying bills to downloading tax invoices and updating payment methods. Plus, with auto-recharge for prepaid services, you’ll never run out of credit.

Making your bills simpler includes:

  • Setting up recurring payments
  • Accessing detailed billing information
  • Receiving payment reminders.

 

Manage your services

Get real-time data usage updates and notifications about service outages in your area, so you can stay up to date and connected without any disruptions.

Other ways My Telstra helps bring everything together:

  • Managing multiple services from one account
  • Viewing and managing your plan details
  • Reporting and tracking service issues.

 

Help in an instant

With the My Telstra app, customer support is just a tap away. Most questions can be answered right in the app. Need more help? Get in touch with customer support and be notified when they reply.

Access support easily with:

  • Live chat with support agents
  • Step-by-step troubleshooting guides
  • Answers to your most frequently asked questions. 

 

Shop and earn rewards

Browse and buy the latest devices and accessories from the My Telstra app. As a Telstra Plus member, you can access the Rewards store directly from the app. You'll earn points on every purchase and be able to redeem them for a variety of things including tech gadgets, tickets, accessories and other rewards. You'll also see your membership tier and get to explore exclusive benefits. Learn more about Telstra Plus.

Other perks you'll love: 

  • View your points balance and transaction history
  • Explore exclusive member-only offers
  • Combine points and cash for flexible purchasing options. 

 

Where to get the My Telstra app

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Get rewarded with Telstra Plus

Earn Telstra Plus points to spend on other great products when you add on Spotify Premium.

Learn more about Telstra Plus

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