Set up auto recharge for my Pre-Paid service

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    Set up an auto recharge so you don't have to worry about recharging before your calls, texts and data expire.

    Before you start, you'll need:

    • Telstra ID
    • to be the account holder
    • an active recharge that isn't expiring in the next 24 hours. If it's due to expire, complete your next recharge and then set up an auto recharge.

    To set up auto recharge

    In the My Telstra app

    1. Sign in to the My Telstra app
    2. Go to Services
    3. Select your Pre-Paid service and then More with your mobile
    4. Select Auto recharge and follow the prompts.

    In My Telstra in a browser

    1. Sign in to My Telstra in a browser
    2. Go to Account overview and find your Pre-Paid service
    3. Select Auto recharge: On/Off and follow the prompts.

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