Why do I get an error when setting up auto recharge?

If you get the error 'Auto recharge unavailable' when you're setting up auto recharge, it may be because:

• you're not the account holder
• you don't have an active recharge
• your current recharge is expiring within the next 24 hours.
   

Before trying again, make sure:

• the account holder sets up auto recharge
• you've got an active recharge, if you don't, recharge your Pre-Paid first
• your recharge is not due to expire within 24 hours.
   

If you're still having trouble setting up auto recharge, message us.