LET US SMOOTH YOUR MOVE

Organising a move can be really stressful. That’s why we take the strain out of
switching your home phone, broadband and entertainment services to your new address. Start the process now by filling out our five minute, online moving form.

 

 

GET MOVING WITH TELSTRA

Existing customers

Move your existing Telstra services with you to your new home

New customers

Move home and switch your services from another provider

What you'll need to start your move
 

Phone number

Email address

New address

Moving dates
 
 
 
Then submit your request and we'll confirm your move details.
 
Explore our services
 

Bundles

BigPond Broadband

T-Hub 2

T-Box



Foxtel

Foxtel on T-Box

Telstra Platinum
 
 
 
 
 
 

Find out more

 

Moving within the next 5 business days?

Call 1800 283 407

Only need to update your billing address?

Log in to My Account

What you'll need to start your move
 

100 points of ID

Phone number

Email address

New address

Moving dates
 
 
 
Then submit your request and we'll confirm your move details.
 
Explore our services
 

Bundles

BigPond Broadband

T-Hub 2

T-Box



Foxtel

Foxtel on T-Box

Telstra Platinum
 
 
 
 
 
 

Find out more

 

Moving within the next 5 business days?

Call 1800 283 407

Only need to update your billing address?

Log in to My Account

HAVE YOU REDIRECTED YOUR MAIL YET?

Australia Post's Mail Redirection service makes sure your mail moves with you.

APPLY NOW

 

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QUESTIONS WITH MOVING HOME? WE CAN HELP

Crowd Support Icon

CrowdSupport®

Have a question about Telstra services? Ask our customers.

phone icon

Call 1800 283 407

Prefer to talk to someone over the phone? We're here to answer your questions about Moving Home.

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Find a Telstra store

Store locator will help you find your closest Telstra store.

Find a Telstra store

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Support

Get help online any time with our FAQs and other information.

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